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Holm House Hotel

Cardiff , Marine Parade (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHolm House Hotel is a charming, boutique luxury hotel located on a stunning clifftop near the sea, offering wonderful views and accessible long walks. Guests rave about the individually styled rooms, spa and grounds, as well as the excellent location with proximity to the sea, bespoke shopping, restaurants, walks, coffee houses and bars. The staff is exceptional with warm and attentive service and the food is amazing. While some guests had mixed experiences with the spa facilities and pool, the hotel offers a little oasis of calm and luxury, making it a perfect romantic getaway for couples to relax, snuggle and unwind, creating unforgettable memories together. Overall, guests felt that the hotel was of good quality with plenty of options available and appreciated the added bonus of a small spa pool.
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Hotel with Spa

The Holm House Hotel Spa offers a personalized spa experience that guarantees relaxation and rejuvenation. The spa features an immaculate garden and a partnership with ELEMIS, a leading skincare brand that has been developing innovative formulas for over 25 years. It offers a range of luxurious treatments including facials and body massages, all of which are personalized to meet individual needs and skin types. The spa's signature menu includes treatments that are tailored to the guests' fragrance preferences. The treatments are all performed by highly trained ELEMIS therapists who use the latest technology and techniques to deliver premium and transformative experiences. The spa is a perfect escape for those seeking a pampered journey of wellness and rejuvenation.

Boutique-style Hotel

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Accessible Hotel

Small Hotel

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

About Holm House Hotel

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Guest Reviews

8.8

Excellent

Location

Holm House Hotel boasts a stunning clifftop location near the sea, offering wonderful views and accessible long walks. Guests rave about the beautiful stylish hotel, highlighting the individually styled rooms, spa and grounds. The location is excellent with an electric vehicle charging point, proximity to the sea, bespoke shopping, restaurants, walks, coffee houses and bars just a short distance away. The hotel is situated on the coastal path with a sprawling, nicely landscaped garden area to enjoy. It's also within walking distance to the train station for a quick trip to Cardiff. Penarth is a lovely area, tree-lined and dotted with big old houses. In addition, there are plenty of bars and restaurants overlooking the sea and guests can easily visit the serene pier and gardens or the cliff walk. The staff is very welcoming and the food is amazing, making it a perfect place to stay in Penarth - ideal for a quick Cardiff trip or to visit a family member.

Breakfast

The guests of Holm House Hotel raved about the breakfast at the hotel with many describing it as excellent and amazing. Guests appreciated the great choice of freshly cooked food, lovely presentation and delicious taste. The Welsh breakfast was a fan favorite, perfectly done and enormous. Some guests also commented on the beautiful view of the Severn Estuary while eating breakfast. The hotel had a couple of limitations due to Covid-19 with some guests preferring a dining room compared to continental breakfast in the room. However, the continental breakfast was still described as delicious and beautifully presented. The only negative comments were that a few options weren't available and some guests received uncooked croissants. Overall, guests felt that the breakfast at the hotel was of good quality and there were plenty of options available.

Dinner

Guests at Holm House Hotel have given mixed but generally positive reviews of the dinner options available. Many guests enjoyed the incredible dinner and very tasty food with a varied menu that catered to different preferences. Some guests commented on a lack of choice or uninteresting options, while others had issues with the timing of the last sitting for dinner. Additionally, while some guests found the evening meal to be excellent and a highlight of their stay, others were disappointed in the quality or value of certain dishes. Overall, guests who visited the nice restaurant were pleased with their meals and appreciated the option of a selection of snacks alongside main dishes. Guests also praised the hotel's breakfast options and the quality of service at the restaurant.

Rooms

The Holm House Hotel offers beautiful views and a lovely location with individually styled rooms that range from basic to luxurious. Some guests loved their room, describing it as amazing or gorgeous, while others felt that their room was small or in need of attention. The decor throughout the hotel was described as tired or in need of updating, but the beautiful building and wonderful views made up for it. Amenities were plentiful, but some guests noted limitations like a small tea tray or lack of air conditioning. Overall, guests enjoyed their stay and some even received a room upgrade as an added bonus.

Beds

The beds at Holm House Hotel have received mixed reviews from guests. While some appreciated the comfort of the bedding and found the beds to be super comfy, others found them too firm or uncomfortable. Some guests were disappointed to find that the "king" bed was actually 2 singles pushed together, while others wished they had booked a bigger room with a bigger bed. A few guests mentioned that the bedding was slightly dirty. Despite this, many guests enjoyed the comfort of the beds and even watched the sunrise from them. Overall, while some guests had issues with the beds, others found them to be very comfortable.

Cleanliness

According to guest reviews, Holm House Hotel is a very clean and beautiful hotel with lovely, spotless rooms. The staff takes pride in their cleanliness with extra COVID precautions put in place. Guests appreciated the modern and clean decor with some even describing the bathroom as stunning. However, some areas of the hotel, particularly the bathroom, needed attention and repair, including dirty grouting, black mould in the shower and marks on the walls and carpet. Overall, while there were a few minor issues, guests seemed satisfied with the cleanliness and character of the hotel.

Staff

When it comes to the Holm House Hotel in Wales, the staff is repeatedly mentioned as one of the highlights of a stay. From the receptionists to the breakfast waitresses, guests can expect a warm welcome and attentive service. Words such as 'wonderful', 'exceptional' and 'outstanding' are regularly used to describe the staff and there are even specific mentions of individuals who went above and beyond for guests. The staff is described as polite, helpful, friendly and attentive without being intrusive and they clearly make a positive impact on guests' experiences at the hotel. However, there are a few comments of rudeness from some of the staff. Overall, guests can expect a welcoming and relaxing atmosphere at the Holm House Hotel thanks to its excellent staff.

Spa

Guests at Holm House Hotel had mixed experiences with the spa facilities. While some enjoyed treatments like massages and found the spa lush and relaxing, others were unable to book treatments or disappointed with the limited facilities. Some guests mentioned that the spa was undergoing maintenance or being refurbished, while others expressed disappointment that it was closed or inaccessible due to COVID-19 restrictions. Despite these mixed reviews, many guests appreciated the added bonus of a small spa pool and looked forward to returning when the spa area is fully open. Overall, the hotel, spa and rooms with sea views were described as a real treat and some guests received top quality treatments and upgraded rooms as compensation for any issues. While some guests felt that the spa was a bit dated, others found it really nice and peaceful and the double baths in some of the rooms were a highlight for some. However, guests also reported poor reception in the spa area and a lack of communication about amenities like the steam room. Despite these complaints, many guests were still excited to return to the Holm House Hotel and explore the spa and restaurant when they reopen.

Pool

Guests had mixed reviews about the pool at the Holm House Hotel. Some felt that the pool was lovely and warm, while others wished it was bigger. However, there were a few negative remarks about the fact that preference was often given to non-residents or that the pool was out of use for maintenance. Despite this, some guests loved the pool and even said they would return in a heartbeat if they were allowed full access. Overall, the pool was described as quiet, clean and an enjoyable addition to the stay for those who were able to use it.

Luxury

Holm House Hotel is a charming, boutique luxury hotel that offers guests a little oasis of calm and luxury. Set in a lovely location, the hotel boasts beautiful and stylish decor with luxury finishing touches that make for a truly 5-star experience. The rooms are tastefully decorated with some offering stunning sea views and baths set in front of the window for ultimate indulgence. Guests are treated to high-class and welcoming service and often receive upgrades to beautiful suites. While some reviewers may not consider it a 4-star hotel, Holm House Hotel certainly feels like a plush boutique luxury experience.

Romantic

Welcome to Holm House Hotel, where luxury, romance and exceptional service are combined to offer guests an unforgettable experience. The beautiful and stylish boutique hotel boasts gorgeous views overlooking the sea, offering a lovely little bolt hole for couples to escape to. The comfort of the suites is praised with a lovely big bath right by the bed to add to the romantic setting. The hotel generously upgraded one lucky couple to their honeymoon suite, which made their anniversary stay perfect. Guests can start their day right by watching the sunrise from the comfort of their own bed, adding heartwarming moments to their stay. The gorgeously warm swimming pool adds to the hotel's charm, making the romantic stay all the more luxurious. Holm House Hotel feels like a plush boutique hotel, setting the perfect mood for couples to relax, snuggle and unwind, creating unforgettable memories together.

Yes, Holm House Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Holm House Hotel.

No, Holm House Hotel doesn't allow dogs.

No, parking facilities aren't available at Holm House Hotel.

No, Holm House Hotel doesn't have a gym.

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