World > Europe > United Kingdom > Wales > Cardiff > Hotels in Cardiff > Village Hotel Cardiff

Village Hotel Cardiff

Cardiff , 29 Pendwyallt Road, Coryton (Show on Map)

7.3

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Cardiff

Info

Summary of reviewsThe Village Hotel Cardiff offers a convenient location with easy access to local attractions and transport links. The breakfast received mixed reviews with some guests praising a wide range of options while others found it limited and not worth the cost. The dinner menu also received mixed feedback due to inconsistent food quality, limited vegetarian and vegan options and poor service. Reviews of the rooms were also mixed with some guests praising spacious rooms and comfortable beds while others found outdated furnishings and cleanliness issues. The staff were a highlight of guests' experiences with many praising their exceptional friendliness and willingness to assist. The gym and pool were also highly praised, though some guests had difficulty accessing or had issues with extra fees. Families had mixed experiences with some appreciating the family rooms while others had issues with noise disturbance or lack of amenities. Guests who prioritize their sleep were pleased with the comfortable and cozy beds. Overall, the Village Hotel Cardiff is a good choice for those looking for a convenient and comfortable stay with an array of on-site facilities.
Show more

Categories

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room This bright and modern double room offers free WiFi, a Sealy bed, flat-screen TV, hairdryer and iron/ironing board.

Twin Room This bright and modern twin room offers free WiFi, two Sealy single beds, flat-screen TV, hairdryer and iron/ironing board.

Club Room (FREE GYM & POOL ACCESS) Each room offers free access to Health & Fitness Club, free WiFi, free access to the Business Club (Monday to Friday) and free parking. Additional benefits include a Sealy Posturepedic bed, large flat-screen TV as well as complimentary toiletries. Unfortunately the property cannot accept children or infants in Club Rooms.

Family Room This family room offers free WiFi, a Sealy double bed and double sofa bed, free access to the Health and Fitness Club, flat-screen TV, hairdryer and iron and ironing board. The double sofa bed is suitable for 2 children up to the age of 12 years. The hotel cannot provide extra beds.

About Village Hotel Cardiff

Show Map

Guest Reviews

7.3

Good

Location

The Village Hotel Cardiff is a conveniently located hotel that provides easy access to its guests. Reviews were overwhelmingly positive about its location with many praising its proximity to the M4 and Cardiff city centre. The hotel is also great for those travelling by car, as there is plenty of parking available. Public transport links are also easily accessible with a bus route into Cardiff nearby. For those attending events in the area, the hotel's location is very convenient with guests noting its proximity to their destination. The staff were also commended for providing useful information about local transport links. While the hotel is a bit further from the city centre than some guests expected, it is still a good position for those looking to explore Cardiff or attend events in the surrounding area. Overall, the Village Hotel Cardiff is a great choice for those looking for a convenient and comfortable place to stay.

Breakfast

The breakfast at Village Hotel Cardiff received mixed reviews from guests. Some found the selection of food to be poor for the price they paid and others found the quality and taste to be lacking. However, many guests praised the breakfast with some even calling it amazing or fantastic. There was plenty of choice on offer, including baked beans, pastries, fruit and yogurt. While some experienced a lack of coffee or decaffeinated tea, others took croissants to their rooms instead. Overall, the breakfast was found to be tasty and excellent by some, while others found it to be relatively limited and not worth the cost.

Dinner

While some guests enjoyed their meals at 'Village Hotel Cardiff', others were not as satisfied. There were complaints of long wait times - in one case over an hour - for food that arrived barely warm. Others mentioned poor customer service or rude and slow bar staff. Some guests tried to cancel their orders or request refunds, but were told it wasn't possible. However, there were positive reviews of the dinner menu and some guests enjoyed the food in the grill bar. Portion sizes were also mentioned as good value for money. On the downside, there were inconsistent food quality and limited vegetarian and vegan options and some guests found the menu uninspiring or "fast foodish". The restaurant itself was also criticised for poor service with dirty tables and long wait times. Additionally, guests had to pay for parking and some found the steak to be the worst they had ever eaten. Overall, there were mixed reviews with some guests having a lovely meal and others experiencing a poor one.

Rooms

The Village Hotel Cardiff offers a variety of rooms that range from clean and comfortable to very basic and worn. Some rooms were in need of serious maintenance with cracked sinks, thin walls and outdated furnishings. Many guests complained about cleanliness issues such as mould, dusty surfaces, dirty floors and bathrooms. Some rooms were not ready on time, while others had other guests still in them. Fortunately, some guests had positive experiences and declared the staff lovely and welcoming. Guests enjoyed spacious rooms, comfortable beds and large TVs. Despite these positives, the hotel would benefit from some much-needed updates to elevate the quality of the guest experience.

Beds

Guests who prioritize their sleep will be pleased with the beds at Village Hotel Cardiff. Most of the guests reported a comfortable and cozy bed with the bed being the most comfortable they've ever slept in. However, a few guests had an unpleasant experience due to a creaky bed, paper-thin mattresses and even broken or stained bedsettees. Some guests also had trouble sleeping due to noisy neighbors. Despite these issues, the majority of guests were satisfied with the comfort of the beds, although some had an issue with the pillow's hardness or the bed being too hard. Overall, Village Hotel Cardiff's guests can expect a peaceful night's sleep in a cozy bed.

Cleanliness

Reviews of the Village Hotel Cardiff's cleanliness were a mixed bag. While some guests raved about the spotless condition of their rooms and the hotel as a whole, others felt that the housekeeping staff needed to step up their game. A number of visitors reported dusty surfaces, dirty bathrooms and carpets with stains or holes. Some guests found hairs left in the shower or bins that hadn't been emptied from the previous occupiers. Others praised the cleaning staff, describing them as exceptional. However, several guests noted that even when the rooms were clean, the hotel was starting to show its age with visible damage and tired decor. Overall, it seems that the cleanliness standard at the Village Hotel Cardiff is variable and could be improved in some areas, although some guests did have a positive experience.

Staff

Guests praised the staff of the Village Hotel Cardiff for their exceptional friendliness and willingness to assist. However, a few guests had negative experiences with the bar staff and the manager's lack of concern for customer complaints. The vast majority of visitors found the hotel staff to be accommodating, welcoming and helpful throughout their stay. Receptionists Donna and Katie received specific commendations and the Scottish receptionist was described as "amazing." Some guests appreciated the staff going above and beyond to address issues and ensure a comfortable stay. Overall, the hotel staff were a major highlight of guests' experiences at the Village Hotel Cardiff.

Gym

The Village Hotel Cardiff boasts excellent facilities such as a restaurant, bar and gym all on-site. The pool and gym were highly praised by guests with both being open late. The staff were professional and helpful and the gym itself was well-maintained. However, some reviewers noted that the gym usage required an additional fee, which was disappointing. Despite this, the training facilities were described as awesome by some guests. One gym-goer did mention a slip hazard on the foot plate of the hack squat and insufficient padding on the knee area of the decline bench press. Additionally, some guests had trouble accessing the gym and pool due to some confusion regarding the opening times. Overall, the Village Hotel Cardiff provides nicely maintained facilities with a gym available for use, albeit at an extra cost.

Pool

The Village Hotel Cardiff boasts a fantastic pool and gym that remain open late, allowing guests to enjoy a swim well into the evening. Guests rave about the pool, which is described as amazing and nicely maintained and many enjoy the added luxury of the sauna and jacuzzi. Families love having a big pool to keep the kids entertained, though some reviewers express frustration with the crowds, as the pool is open to the public. For those willing to pay extra, use of the pool is cheap and well worth it, though a few guests feel they were overcharged. Overall, the Village Hotel Cardiff is a great stop for travelers looking for a decent pool and spa experience.

Parking

Many guests at Village Hotel Cardiff have mentioned the parking options available during their stay. Some were pleased that there was free and safe parking available, while others noted plenty of parking spaces on site. Nevertheless, there were guests who were disappointed to find out that they had to pay for parking or pay extra for it. Some guests thought that parking was free only for weekends, however, there were others who found good parking options despite having to pay for it. There were also guests who experienced difficulty finding parking spots, especially with the car park being full with leisure suite users. Overall, guests have mixed experiences regarding the parking at Village Hotel Cardiff.

Family

The Village Hotel Cardiff has mixed reviews when it comes to families with kids. Some guests were extremely disappointed with their stay due to broken furniture, cold rooms and noise disturbance which resulted in a lack of sleep. Some had to go without an evening meal as room service wasn't available while the bar/restaurant was crowded with football watchers. However, some guests were happy with their stay and found the staff kind and accommodating towards their younger family members. The hotel offers family rooms which may or may not be worth the price since they vary in quality. Another point to note is that the hotel's swimming pool is open to the general public and has specific family swim times. Overall, the hotel could use some improvements in terms of noise insulation and room amenities but can still be considered good value for money for families looking for a place to stay close to relatives in the area.

Yes, Village Hotel Cardiff has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

No, a spa isn't available at Village Hotel Cardiff.

No, Village Hotel Cardiff doesn't allow dogs.

Yes, parking facilities are available at Village Hotel Cardiff.

Yes, Village Hotel Cardiff has a gym.

More Options