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Summary of reviewsRed Carpet Motel in Mount Gambier is favorably regarded for its prime and convenient location, offering easy access to the city center, shops, restaurants and major tourist attractions like the Blue Lake. The motel's serene environment and ample parking, which includes spots for large vehicles and trailers, add to the convenience for guests traveling by car. Its proximity to various dining options and central position make it an ideal base for exploring the town.
The rooms are appreciated for their spaciousness and generally clean environment. Positive highlights include good water pressure in the showers, effective air conditioning and some recent renovations that have brought a fresh feel to parts of the accommodation. Guests recognize the value for money offered by the motel, thanks to its reasonable rates and satisfactory room amenities.
Cleanliness standards receive mixed reviews. While many guests commend the motel for its neat and tidy rooms and mention comfortable stays, some express concerns about inconsistent housekeeping with issues like dirty carpets, mold and dusty surfaces being noted. The bathrooms, despite being dated, are often reported as clean by visitors.
Staff service is a standout strength of Red Carpet Motel with numerous guests praising the kindness and helpfulness of the receptionists and housekeeping team. The polite and accommodating nature of the staff significantly enhances the stay experience, despite occasional communication lapses and a somewhat confusing check-in process managed by a neighboring hotel.
The motel provides free Wi-Fi, which has elicited varied responses from guests. While many appreciate its speed and convenience, others experience connectivity issues with some reporting dropped signals or complete lack of internet access during their stay.
Parking facilities at the motel are highly appreciated with guests frequently highlighting the ample and accessible options available. The convenience of parking directly in front of rooms and the availability of spaces for larger vehicles enhance the overall experience.
Opinions about the beds are mixed with a significant number of guests finding them comfortable and clean. However, complaints about old, broken beds and uncomfortable mattresses also arise, indicating a potentially inconsistent experience depending on the specific room.
Overall, Red Carpet Motel is considered a suitable choice for visitors to Mount Gambier, offering a combination of a valuable location, comfortable accommodations and excellent service with room for improvement in cleanliness and facility maintenance to elevate guest satisfaction further.
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