4-Star HotelLocated in El Sardinero, this hotel offers room service, a casino, and a restaurant. It provides laundry services, golf, and a hot tub for a comfortable visit.
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Summary of reviews related to the '4 Star' categoryGran Hotel Victoria presents itself as a four-star establishment with many positive attributes cited by guests. The hotel is described as clean, well-maintained and features large, extremely clean and very comfortable rooms. Guests were also pleased with the reasonable prices of drinks, deeming them quite reasonable for a four-star hotel. The hotel provides standard four-star amenities, meeting the expectations for this category with good overall value, making it an appropriate choice for those seeking a typical four-star experience.
However, several guests indicated that some aspects of the hotel could use improvement. Issues such as room size and the comfort of beds were mentioned with some rooms being described as very small, leading to discomfort. Some guests also experienced discrepancies between the photos provided online and the actual rooms, citing misleading advertising and incorrect room photos as areas of concern.
Additionally, the service and certain facilities, like the breakfast buffet and bathroom conditions, were not consistently up to the four-star standard expected. Maintenance issues such as garage repairs and the absence of convenient power outlets next to beds were highlighted. Despite these shortcomings, some guests rated their experience as at least passable, aligning with the four-star title, suggesting that while not perfect, the hotel manages to maintain an overall satisfactory rating.
In summary, while Gran Hotel Victoria holds many of the qualities one might expect from a four-star hotel, certain areas such as room accuracy, service quality and facility maintenance have room for improvement. The reasonable pricing and clean, comfortable accommodations remain a strong point, ensuring a respectable stay for guests.
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