The Renaissance St. Louis Airport Hotel enjoys a strategic and convenient location, making it a preferred option for travelers needing quick access to Lambert Airport. The hotel's proximity to major freeways and attractions like the city stadium adds to its appeal. Guests appreciate the easy airport access via an efficient shuttle service and the beautiful views offered by the hotel's windows, despite some areas of the surrounding neighborhood feeling less safe.
Breakfast at the hotel garners positive remarks for its variety and quality with many guests stating the offerings were good to very good. The breakfast buffet is noted for its broad and fresh selections, although some guests felt the $15 per person cost was steep and a lack of complimentary breakfast was a downside for others. Despite isolated comments about occasional issues with food quality, the overall sentiment towards the breakfast experience remains positive, especially with the availability of discounts.
Rooms at the Renaissance St. Louis Airport Hotel are generally viewed as clean, spacious and comfortable with appreciated amenities such as in-room coffee makers. Comfortable beds and aesthetically pleasing spaces receive frequent praise. However, some inconsistencies in cleanliness and service standards, including reports of unpleasant smells and inadequate housekeeping, were noted, though they do not overshadow the general positive sentiment.
Cleanliness in the hotel receives mixed reviews. Many guests compliment the hotel's maintenance and clean rooms. Positive comments regarding the helpful and friendly staff contribute to a pleasant overall experience. Nevertheless, some travelers reported issues with dirty bathrooms, stained furniture and inconsistent cleaning services, which detracted from their stay.
The hotel staff is often highlighted as a significant positive aspect, being described as friendly, courteous and responsive to guests' needs. Notable mentions of staff members and the commendable service at the front desk and restaurant enhance the guest experience, although there were isolated incidents of dissatisfaction.
Wi-Fi services at the hotel appear to be a common point of contention with many guests expressing displeasure over the additional $10 per night fee for internet access and its lackluster quality.
Parking also receives mixed reviews. Some guests were unhappy with the $15 to $25 daily parking fees and raised concerns about the security of the parking lot, while a few noted that parking ended up being free for them.
The beds at the hotel generally receive positive feedback; many guests find them comfortable and conducive to a good night's sleep. Praise extends to the quality of the white linen and overall bedding. However, there are occasional reports of hard mattresses and issues with cleanliness, such as stained sheets.
Overall, the Renaissance St. Louis Airport Hotel is appreciated for its convenient location, comfortable rooms and excellent service, though there are areas, such as Wi-Fi, cleanliness and parking, that could benefit from improvements.
The Marriott St. Louis Airport is highly regarded for its exceptional location, particularly its proximity to Lambert Airport, making it an ideal choice for travelers seeking convenience and a hassle-free stay. Guests frequently praise the hotel's location for easy airport access and the complimentary shuttle service, as well as its closeness to rental car lots and interstate roads, facilitating both travel and exploration in St. Louis. The quiet rooms and accommodating staff further enhance the experience, offering comfort and quiet amid the busy surroundings.
The breakfast buffet receives positive feedback for its generous variety and taste, especially the fresh fruits and excellent sausage. The dining experience is generally pleasant, supported by accommodating staff. However, there are some reservations concerning the price and service consistency, with guests suggesting the inclusion of breakfast in the cost could improve overall satisfaction.
Rooms at the Marriott St. Louis Airport offer a mixed experience but are generally appreciated for comfort and cleanliness. Guests highlight the comfortable beds with varied pillow firmness and blackout curtains that ensure restful nights. While some guests mention small rooms or outdated features, the overall property, particularly the inviting lobby area, receives positive remarks.
Cleanliness is consistently excellent, with guests noting well-maintained rooms and common areas. The staff, both at the front desk and housekeeping, are commended for their friendly service, which contributes to a welcoming and pleasant atmosphere. Despite minor inconveniences, such as a missing TV remote, the hotel provides a clean and comfortable environment.
The staff at the Marriott St. Louis Airport are frequently acknowledged for their friendly and accommodating nature, enhancing the guest experience notably. Exceptional service is often provided, with specific mentions of individuals like the Front Desk Manager, Nick, and his team, underpinning the hotel's warm atmosphere. Services such as early check-ins and efficient shuttle operations are highlights, alongside reasonably priced food and drinks offered by the bar and restaurant staff. Overall, the staff significantly contribute to making stays pleasant and memorable.
This Embassy Suites hotel benefits from Hilton's comprehensive LightStay program, designed for environmental performance tracking and improvement. It actively works to reduce its ecological footprint through various sustainable practices.
The Royal Sonesta Chase Park Plaza St Louis has implemented an organic food waste program that reduces overall hotel waste by 40 to 50 percent, diverting an average of 9,800 pounds of waste from the landfill each month. The hotel buys back nutrient-rich compost for its kitchen's micro-greeneries, where herbs and greens are grown for use in hotel restaurants. They also provide paper straws upon request and have added recycling bins in guest rooms.
DoubleTree by Hilton St. Louis Forest Park stands out as a compelling choice for visitors to St. Louis due to its strategic location and exceptional service. Nestled in the vibrant Central West End, the hotel offers unparalleled convenience for guests visiting nearby medical facilities such as Barnes-Jewish Hospital, Washington University Medical School, and the Siteman Cancer Center, thanks to the handy walkway connecting the properties. Leisure travelers also find the location ideal, with easy access to Forest Park's attractions, dining, and shopping options, and the nearby Metrolink facilitating citywide exploration.
Guests primarily praise the hotel's cleanliness, comfort, and accommodating ambiance. Rooms are noted for being clean, spacious, and well-appointed, providing comfortable beds and quality amenities that enhance the overall stay. Consistent cleanliness extends throughout the property, reflecting the commitment of the efficient and friendly cleaning staff.
The staff at DoubleTree receives high accolades for their warmth and professionalism, making guests feel valued and cared for from check-in to departure. Staff members such as Tay, Chasitie, and managerial figures like Jim, Liz, and Brandon are particularly praised for their attentive and thoughtful service. The staff's empathetic approach, especially for guests in stressful situations like hospital visits, underscores their caring nature.
While breakfast offerings present a mixed picture, the quality and service often shine through, supported by friendly and accommodating breakfast staff. Although parking receives mixed reviews due to signage and design issues, the secure and accessible garage alongside reasonable fees adds value to guests' experiences.
The highlight for many guests is the exceptionally comfortable bedding, enhancing their stay with restful and peaceful sleep. The combination of an excellent location, impeccable service, and a four-star rating positions DoubleTree by Hilton St. Louis Forest Park as a favorable option for both leisure and medical travelers, providing a welcoming, clean, and relaxing experience in the heart of St. Louis.
Le Méridien St. Louis Clayton receives overwhelmingly positive reviews from guests. Its fantastic location in the heart of downtown near restaurants and shops is a favorite among visitors. The well-appointed, modern style rooms are clean, spacious and luxurious, though some are small with tiny bathrooms. The hotel has a welcoming and clean atmosphere and the staff is friendly, helpful and hospitable. The incredible pool on the roof offers stunning views of the downtown area and has a great vibe for relaxing poolside. Overall, guests highly recommend this hotel for its quality, convenience and top-notch facilities.
Home2 Suites St. Louis / Forest Park emerges as a standout choice for travelers, primarily due to its exceptional location and amenities. The hotel is strategically positioned near prominent attractions, such as Barnes Jewish Hospital, the St. Louis Zoo, and the lively Forest Park, making it an ideal spot for guests with various plans, be it medical visits, family outings, or city explorations. The surrounding area offers rich dining experiences, particularly in The Grove Neighborhood, adding a delightful culinary dimension to the stay.
Guests are particularly impressed with the spacious and well-maintained rooms, which feature full kitchenettes equipped with modern appliances like refrigerators, microwaves, and dishwashers. This setup provides a comforting sense of home away from home despite minor signs of wear. Cleanliness is a hallmark of the hotel, with both rooms and common areas consistently praised for their tidiness and general upkeep, contributing to a restful environment enhanced by a quiet atmosphere.
The staff at Home2 Suites St. Louis / Forest Park also receives high accolades for their warmth and professionalism. Their amiable and helpful services are frequently highlighted, with guests noting the exceptional hospitality experienced from reception to housekeeping. The team's dedication and friendly approach to guest interactions reinforce a welcoming atmosphere, significantly enhancing the overall guest experience.
While breakfast offerings garner mixed reviews, positives such as variety and dietary accommodations are well received, with praise for the spacious seating area and the consistently good coffee. Some guests express a desire for a broader selection, yet the breakfast remains a notable, if slightly imperfect, feature of the stay.
Overall, Home2 Suites St. Louis / Forest Park stands out as a reliable and appealing choice for visitors to St. Louis, thanks to its prime location, excellent accommodations, cleanliness, and considerate staff.
While primarily known for its British theme and charm, the managing company, Lodging Hospitality Management, mentions sustainability as one of their values.
This Hampton Inn property, under the Hilton brand, integrates energy and water efficiency measures. It participates in Hilton's brand standards aimed at reducing environmental impact across its operations.
As a Marriott brand, this hotel aligns with the Serve360 goals for reducing waste and conserving resources. It implements practices aimed at minimizing its environmental footprint through operational efficiencies.
This hotel is certified with ISO 14001:2015 for environmental management and ISO 50001:2018 for energy management. It adheres to Hilton's corporate initiatives, which include removing plastic straws and transitioning to full-size bath amenities.
Part of Marriott's portfolio, this hotel implements sustainability practices to minimize its environmental impact. It adheres to the brand's commitment to energy and water efficiency, as well as waste reduction efforts.
This hotel holds three third-party sustainability certifications: ISO 14001:2015 for environmental management, ISO 50001:2018 for energy management, and ISO 9001:2015 for quality management.
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