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Summary of reviewsThe Best Western PLUS Franklin Square Inn in Troy earns high praise from guests for its exceptional location, outstanding breakfast, well-appointed rooms, meticulous cleanliness, and remarkable staff service. Ideally situated in the heart of Troy near the river, the hotel provides easy access to the vibrant downtown area, local attractions, and event venues, making it a perfect choice for travelers looking to explore or attend events.
Guests frequently commend the hotel’s breakfast, noting a wide variety of high-quality dishes, including pancakes, eggs, and sausages, with options to suit different dietary needs. This impressive breakfast experience is further enhanced by the hotel's proximity to local restaurants.
The rooms are consistently described as clean, spacious, and comfortable, featuring cozy beds and amenities that ensure a restful stay. Recent renovations contribute to a modern and inviting atmosphere throughout the hotel, from the rooms to the communal spaces like the lobby. While a few minor issues were noted, they do not detract from the overall positive experience.
Cleanliness remains a standout feature, with guests repeatedly mentioning the pristine condition of the hotel, complementing its convenient location and secure environment. The staff, particularly those at the front desk, are recognized for their exceptional service, friendliness, and willingness to assist guests with any needs or inquiries. The team’s attentiveness significantly enhances the overall guest experience.
In summary, the Best Western PLUS Franklin Square Inn offers a combination of a prime location, exceptional service, and high-quality accommodations, making it a highly recommended choice for visitors seeking comfort and convenience in Troy.
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Hotel with Rooms With Fireplace
