Vienna House Easy by Wyndham Castrop-Rauxel

Castrop-Rauxel , , Dortmunder Strasse 55 (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsVienna House Easy by Wyndham Castrop-Rauxel is favorably situated in a picturesque park, offering a serene and tranquil environment. Despite being centrally located with easy access to the city center and major transportation routes, the hotel maintains a peaceful ambiance. The ample free parking and nearby amenities, including shopping and dining options, add to its convenience, making it a charming retreat for both relaxation and exploration.

The breakfast at the hotel is exceptional with a rich and varied buffet that caters to diverse tastes. Guests consistently praise the quality, freshness and extensive variety of offerings, including local products and freshly made eggs. The attentive and friendly service further enhances the breakfast experience, making it a highly recommended part of the stay.

Dinner experiences are generally positive with guests complimenting the quality and taste of the food. However, there are some concerns about the limited menu and occasional closures of the restaurant, which could be better communicated. The bar area provides a comfortable alternative for dining and entertainment.

Rooms at the hotel are spacious, clean and well-furnished with many guests appreciating the comfortable beds and modern decor. Large windows provide pleasant views and the quiet location adds to the relaxing environment. While the rooms are generally well-maintained, some minor maintenance issues and the absence of air conditioning and refrigerators may detract from the overall experience. Nevertheless, the cozy atmosphere and good value for money make the accommodations noteworthy.

The hotel maintains a high standard of cleanliness with many guests noting the spotless condition of the rooms and bathrooms. Friendly and helpful staff contribute to the positive experience, though occasional lapses in cleaning details were mentioned.

The staff at Vienna House Easy by Wyndham Castrop-Rauxel receive high praise for their friendliness and professionalism. Guests frequently highlight the warm and efficient reception services and the attentive and service-minded nature of all personnel, significantly enhancing their stay.

While the free Wi-Fi is appreciated, its reliability and strength are inconsistent. Improvements in internet service would greatly enhance the overall experience.

Families find the hotel to be an excellent choice with spacious family rooms and amenities like the fitness room and baby cots. The serene environment and beautiful park make it suitable for family stays.

The beds receive numerous positive comments for their comfort, contributing to a restful night's sleep. Despite some differing opinions on mattress firmness, the general consensus is that the hotel provides a comfortable sleep environment.

Vienna House Easy by Wyndham Castrop-Rauxel balances a country-style charm with modern amenities. While some expected features of a four-star hotel might be missing, the comfortable rooms, delicious breakfast and accessible facilities make it a quality choice for a relaxing stay.

For business travelers, the hotel offers modern facilities, large meeting rooms and efficient services, making it a reliable choice for business trips. Despite some minor drawbacks, the hotel's excellent value and accessibility further enhance its appeal.

Overall, Vienna House Easy by Wyndham Castrop-Rauxel is praised for its beautiful location, comfortable accommodations, friendly staff and exceptional breakfast, making it a charming and inviting destination for travelers.
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Former Castle Hotel
Vienna House Easy is set on a 15th-century castle, surrounded by picturesque rose gardens and historical structures. As the town developed throughout the years as a prominent mining town, more and more people and travellers demanded residence, resulting in the castle being turned into a hotel. The Knight's Hall is a popular meeting place to host events with an extra flair. Celebrate your special day in the fireside room with regional cuisine and fine wine.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Comfort Accessible Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room features a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Comfort Plus Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides a wardrobe, a carpeted floor, heating, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit offers 1 bed.

Comfort Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Suite The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features a wardrobe, a safe deposit box, a sofa, a carpeted floor and a TV. The unit has 1 bed.

Guest Reviews
8.3
Very Good
Location
Vienna House Easy by Wyndham Castrop-Rauxel is idyllically situated in the heart of a beautiful park, providing guests with a tranquil and serene environment. Despite its central location, which allows easy access to the city center within a short walk, the hotel maintains a peaceful ambiance, enhanced by the surrounding greenery and historic parkland. The proximity to major transportation routes and the availability of ample free parking make it convenient for travelers. The location offers an ideal blend of natural beauty and accessibility, making it perfect for relaxing walks, exploring the Ruhr area or embarking on day trips. Nearby amenities, including shopping and dining options, further elevate the convenience of this charming and quiet retreat.

Breakfast
Vienna House Easy by Wyndham Castrop-Rauxel offers an exceptional breakfast experience according to guest reviews. The breakfast buffet is consistently praised for its rich and varied selection that caters to every taste. Guests frequently highlight the quality, freshness and extensive variety of offerings, including local products, fresh herbs and a great selection of bread and rolls from the bakery. The ambiance of the breakfast area, often mentioned as being located in an adjacent building or a cozy fireplace room, adds to the delightful morning experience.

Many reviewers appreciate the excellent, friendly service during breakfast, noting staff attentiveness and the continuous replenishment of buffet items. Fresh fruits, vegetables and the option for freshly made fried eggs enhance the dining experience. Despite occasional mentions of minor issues such as a broken coffee machine or limited selection, the overall sentiment remains overwhelmingly positive.

Guests have enjoyed the substantial and fulfilling breakfast that provides a wide assortment of both hot and cold dishes, ensuring a great start to the day. The breakfast service is valued not just for its taste and variety, but also for its thoughtful presentation and ecological considerations.

All in all, the breakfast at Vienna House Easy by Wyndham Castrop-Rauxel with its delicious offerings and welcoming atmosphere, leaves a lasting impression, making it a highly recommended part of the stay.

Dinner
The dinner experience at Vienna House Easy by Wyndham Castrop-Rauxel has generally received favorable comments with guests frequently praising the quality and taste of the food served in the restaurant. Comments highlight that the meals were delicious and the restaurant itself is a convenient amenity for guests preferring to dine on-site. However, there are some concerns about the restaurant, including a limited menu and instances where the food could have been better prepared. Additionally, the restaurant often seems closed, leading to some disappointment among guests expecting to dine there, particularly on Sundays and Mondays or due to staffing issues. While there are other dining options within walking distance, many guests would have appreciated more information about the restaurant’s availability ahead of their arrival. Despite these issues, the convenience of having dinner in the room has also been recognized and there's positive feedback about the bar area providing a comfortable seating space and entertainment options. Overall, while the dining experience could be more consistent and the communication improved, the available meals receive commendations for their taste and quality.

Rooms
Vienna House Easy by Wyndham Castrop-Rauxel offers exceptional accommodations characterized by spacious, clean and beautifully furnished rooms. Many guests praised the large size of the rooms, along with their tasteful and modern decor, making them suitable for both business travelers and those on leisure trips. The beds were highlighted as being particularly comfortable, contributing to a restful night's sleep.

The rooms are well-equipped, featuring amenities such as large windows providing pleasant views of the countryside or the hotel's garden and spacious bathrooms. Despite being generally well-maintained and clean, a few reviews mentioned the lack of daily cleaning services and occasional maintenance issues such as non-functional toilet flushes and dirty drains. Some rooms also showed minor signs of aging.

While the ambiance of the hotel is charming with its slightly dated allure, there were some drawbacks such as the absence of air conditioning and refrigerators and insufficient in-room storage. Yet, the quiet location, surrounded by parks and forests, adds to the serene and relaxing environment.

Overall, guests appreciated the cozy and pleasant atmosphere, the friendly service and the good value for money. The rooms' comfortable furnishings and the hotel's inviting setting make it a notable choice for visitors looking for a relaxing stay in Castrop-Rauxel.

Beds
Vienna House Easy by Wyndham Castrop-Rauxel receives numerous positive comments about its beds from guests. Many guests find the beds to be comfortable and cozy with some describing their sleep experience as wonderful and even fantastic. Compliments include beds being very good, clean and soft, contributing to an overall comfortable stay. Additionally, the spacious rooms and good bedding add to the appeal. However, there are some differing opinions with a few guests mentioning that the beds felt worn out or slightly hard and some noting issues with pillows being too thick or musty. Despite these minor criticisms, the general consensus is that the hotel provides a comfortable sleep environment, making it a good choice for travelers.

Cleanliness
The guest reviews of Vienna House Easy by Wyndham Castrop-Rauxel highlight a consistent commitment to cleanliness throughout the hotel. Many guests praised the rooms and bathrooms for being very clean, spacious and well-maintained. The staff was frequently mentioned for being friendly and helpful, adding to the positive experience. The hotel's overall cleanliness was notably top-notch with many guests describing both the hotel and rooms as spotless and in impeccable condition.

The rooms, which were described as clean, quiet and comfortable, surpassed the expectations of many visitors. Additionally, the beds were frequently highlighted for their comfort and the general cleanliness of the towels and linens was also well-received. Guests appreciated the quiet, rural setting, which added to the hotel's appeal.

However, a few reviews pointed out areas needing improvement, such as the bathroom in need of renovation and the courtyard requiring better maintenance. Issues like dust and cobwebs in some corners and spiderwebs in the bathroom were noted by some guests, indicating that more attention to detail in cleaning could enhance the overall experience.

Despite these minor points of critique, the hotel's high standard of cleanliness and friendly staff made it a pleasant stay for most visitors.

Staff
Vienna House Easy by Wyndham Castrop-Rauxel boasts an overwhelmingly positive staff experience according to guest reviews. A consistent highlight across the board is the friendliness and accommodating nature of the staff. From super friendly receptionists to attentive and helpful cleaning personnel, nearly all interactions are characterized by warmth and professionalism. Guests appreciate the efficient reception services and the warm welcome they receive upon arrival. The staff's ability to provide a swift response to complaints and their general attentiveness was frequently noted.

Moreover, the hotel exhibits proactive and service-minded personnel who ensure guests feel welcomed and catered to. Instances of staff going above and beyond, such as an exceptionally friendly young man attending to breakfast needs, are highlighted as exemplary service moments. The dedication to maintaining a polite and pleasant demeanor is evident across all levels of the hotel staff, creating a consistently positive and welcoming atmosphere for guests.

While there are occasional mentions of unhelpful or unfriendly behavior, these appear to be exceptions rather than the rule. Overall, the personnel at Vienna House Easy by Wyndham Castrop-Rauxel are described as friendly, well-trained and professional, significantly enhancing the guest experience and contributing to a memorable stay.

Wi-Fi
The Wi-Fi situation at Vienna House Easy by Wyndham Castrop-Rauxel appears to be a mixed bag. On the positive side, guests appreciated that the Wi-Fi was indeed free and without VPN restrictions or data limitations, allowing for some level of internet access throughout their stay. However, there were significant and frequent complaints regarding the reliability and strength of the connection. Many guests found the Wi-Fi to be very inconsistent with the quality varying greatly depending on their location within the hotel. Common issues included slow speeds, weak signals and interruptions every few minutes. Some guests even reported that Wi-Fi was completely unavailable or extremely poor in their rooms, leading to frustration and the need to use personal data instead. Additionally, information about the Wi-Fi was reportedly not provided at check-in, which added to the inconvenience. Despite the availability of free parking for guests, the hotel might consider making improvements to its internet services to enhance the overall guest experience.

Family
Vienna House Easy by Wyndham Castrop-Rauxel emerges as an excellent choice for families seeking a peaceful retreat. The hotel offers clean, large and idyllic accommodations ideal for both families and their pets, including dogs. The spacious family rooms often come with upgrades like waterbeds and additional beds, ensuring comfort for all members. Families with children appreciate the access to amenities such as the fitness room and availability of baby cots prepared in advance.

The hotel's serene environment and beautiful park enhance the overall family-friendly atmosphere, making it suitable for family road trips and extended stays. Guests frequently express their satisfaction with the friendly staff and commend the delightful breakfast buffet. Despite a minor inconvenience with the EV charging dock, the overall experience remains positive, leading many to return repeatedly. Vienna House Easy by Wyndham Castrop-Rauxel is consistently recommended for its welcoming environment and superb family facilities.

4 Star
Vienna House Easy by Wyndham Castrop-Rauxel strikes a balance with its beautifully located, country-style setting. The hotel offers clean rooms, soft towels and super comfy beds, accentuating a notably high standard of cleanliness across the board. Guests can delight in the spacious, tastefully decorated rooms and enjoy a diverse, delicious breakfast with a wide selection of fresh items.

However, some expected features for a four-star stay are missing, such as in-room water kettles and coffee machines. While the Comfort Plus room category meets the expected standard, other rooms are perceived as small for a four-star rating.

The breakfast variety, although praised for its quality, has been noted as limited compared to what one might expect from a four-star hotel. Nonetheless, the hotel’s secure location, accessible facilities and comfortably priced offerings underline its overall positive reception. The venue’s luxurious appearance and feel elevate its appeal, positioning it as a quality hotel suitable for a relaxing stay.

Business
Vienna House Easy by Wyndham Castrop-Rauxel receives high marks from business travelers for its modern facilities and efficient services, making it a convenient and reliable choice for business trips. The hotel is frequently described as clean and well-suited for business purposes with easy accessibility and a large parking lot adding to its practicality.

Guests appreciate the large and well-equipped meeting rooms, though some have noted that the conference room can become stuffy. Despite a limited breakfast selection, the hotel's approach emphasizes sustainability. Friendly and efficient staff ensure quick check-ins and check-outs, enhancing the overall experience.

Large suites offer ample space for work, which is beneficial for extended stays. The hotel's top-notch price management and overall excellent value make it a preferred option for business travelers. However, some minor drawbacks such as the lack of air conditioning and the high entry to the shower over the bathtub are noted.

While the hotel is primarily targeted towards business guests, it's also recommended for stopovers. Overall, Vienna House Easy by Wyndham Castrop-Rauxel stands out as a straightforward, business-friendly hotel with great conference amenities and exceptional service.

Accessible
Vienna House Easy by Wyndham Castrop-Rauxel presents a mixed experience regarding accessibility for guests with disabilities. On the positive side, the hotel is easily accessible from the highway and offers good parking access and service for handicapped guests. The overall accessibility for people with disabilities is considered fair with some guests noting it as acceptable.

However, several significant shortcomings hinder the experience for guests with mobility issues. The lack of an elevator is a prominent concern, leading to restricted accessibility in various areas, including the rooms and the breakfast area. Additionally, the premises are generally reported as not wheelchair-friendly with specific issues such as showers in bathtubs and insufficient accessible seating accommodations. These factors collectively make the accessibility not fully satisfactory for those requiring special accommodations.

Romantic
Nestled in a quiet yet central location, Vienna House Easy by Wyndham Castrop-Rauxel offers an ideal setting for a romantic getaway. The hotel exudes a charming castle-like feel surrounded by beautiful park scenery, creating a serene and picturesque retreat. Guests find the accommodation both beautiful and personal with cozy rooms and an ambiance that enhances the romantic experience.

The garden atmosphere is particularly delightful, contributing to the peaceful and inviting aura of the place. The expansive facility delivers a romantic and tranquil environment that resonates throughout the hotel, making it a favorite for couples looking to escape their routine.

Dining options are also highly praised, featuring great restaurant settings along scenic paths near breezy waters, further adding to the enchanting experience. Financially, the hotel is seen as reasonable for a romantic day, making it accessible without compromising on class and quality. Overall, this beautiful hotel with its quiet, romantic atmosphere and all-encompassing charm leaves a lasting impression on its guests, many of whom express a desire to return.

Dog Friendly
Vienna House Easy by Wyndham Castrop-Rauxel is an excellent choice for those looking to travel with their dogs. Nestled in an idyllic location, the hotel boasts a large park perfect for walking, making it convenient for dog owners. Dogs are warmly welcomed by the staff and facilities even include dog blankets and bowls, ensuring that canine guests feel right at home.

The hotel's pet-friendly policy, at €15 per day, is well-received and families traveling with both children and dogs will find the experience accommodating and comfortable. The rooms accessible from the terrace are particularly praised for their suitability for guests with dogs. Additionally, the nearby walking paths in the neighboring park and forest offer great opportunities for leisurely strolls.

While the hotel is praised for being very dog-friendly, providing ample space and amenities, there are some minor concerns such as occasional noise from other dogs and a lack of specific dog-friendly activities. Nonetheless, the overall atmosphere with warm-hearted staff and a quiet environment even during fireworks, makes it a haven for dog lovers. Ideal for those who regard dogs as part of the family, this hotel ensures that dogs are welcome and well-cared-for during their stay.


No, Vienna House Easy by Wyndham Castrop-Rauxel doesn't have any pool.

No, a spa isn't available at Vienna House Easy by Wyndham Castrop-Rauxel.

Yes, Vienna House Easy by Wyndham Castrop-Rauxel welcomes dogs.

No, parking facilities aren't available at Vienna House Easy by Wyndham Castrop-Rauxel.

Yes, Vienna House Easy by Wyndham Castrop-Rauxel has a gym.

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