Info
Summary of reviewsPousada Jardim dos Elefantes in Catas Altas receives favorable feedback overall, especially for its exceptional location and warm hospitality. Guests appreciate its strategic proximity to the historic center, main square and various local attractions, making it highly convenient for exploring the city. The beautiful garden, breathtaking mountain views and bucolic ambiance contribute to a serene and welcoming atmosphere. The architecture and landscaping are noteworthy, enhancing the charm of the inn.
Breakfast offerings are another highlight with guests frequently praising the delicious and varied selection, typical of Minas Gerais cuisine. Fresh, made-to-order items like scrambled eggs add to the appeal, though suggestions for more hot beverages, better restocking and increased fruit options are noted. Despite a few lapses in planning, the breakfast experience remains highly positive due to the quality of food and attentive service.
While the rooms are commended for their cleanliness, cozy ambiance and good bedding, some areas require improvement. Issues include small room sizes, lack of ventilation, occasional musty or paint smells and insufficient amenities like minibars, bedside lamps and adequate electric outlets. Noise from the kitchen, street or reception area also poses a problem for some guests and maintenance issues such as rusty parts and mold are noted. Not all rooms offer the advertised scenic views, which can be disappointing.
Cleanliness is a strong point with well-maintained rooms and daily cleaning ensuring a fresh environment. However, occasional lapses in bathroom cleaning and isolated reports of rust and mold detract slightly from the overall impression.
The staff's friendliness and attentiveness significantly enhance the guest experience. Consistently described as helpful, courteous and polite, the team at Pousada Jardim dos Elefantes ensures a warm and hospitable stay.
Free WiFi, however, is a common area of concern with numerous reports of limited coverage, weak signals and intermittent connectivity.
The beds receive mixed reviews. While generally considered comfortable with good quality mattresses, the common practice of pushing two single beds together to form a double can cause discomfort.
In summary, Pousada Jardim dos Elefantes stands out for its excellent location, delightful breakfast and exceptional staff. Clean and cozy rooms, though requiring some updates, along with the serene environment and scenic views, make it a charming choice for visitors. Improvements in room amenities, WiFi service and minor maintenance issues could further enhance the guest experience.
Show moreRead review summaries for all categories
Categories
