4-Star HotelThis hotel is located at the beautiful Laguna Bacalar and has a lovely restaurant/terrace. Guests can enjoy tours across the laguna, stand-up paddleboarding, or relax in hammocks at the jetty.
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Summary of reviews related to the '4 Star' categoryNestled in the stunning landscape of Bacalar, Hotel Rancho Encantado offers a serene escape with access to the picturesque lagoon. The hotel presents visitors with a range of activities, including kayaks and paddles, making it an ideal spot for those looking to immerse themselves in nature. Guests frequently praise the cleanliness of both the rooms and the entire facility, emphasizing a commitment to impeccable standards. The culinary experiences at the hotel are celebrated for their excellence, with delicious food being a standout feature.
While some reviews mention occasional lapses in service, such as forgotten orders and reservation issues, the overall dining experience, particularly breakfast, is appreciated. Guests find the service to be excellent with the concierge receiving high marks for their dedication. The staff is consistently acknowledged for their efforts in making the stay memorable, adding a personal touch that enhances the experience.
Despite some critiques regarding value for money in relation to claimed star ratings, the hotel's positive attributes - including its unbeatable location and divine ambiance - leave a lasting impression on guests. The sentiment echoed in many reviews is a strong recommendation for the hotel, with many visitors expressing a desire to return to this paradise.
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