Accessible HotelThis resort demonstrates a strong commitment to accessibility. It features accessible on-site parking, an ADA pool chair lift, a beachfront pool with a sloped entry ramp, and accessible public areas including the registration area. Ramps provide access to the main restaurant, and an elevator serves guest room floors. Service animals are welcome, and the elevator has Braille. Guest rooms are equipped with TVs with closed caption features, roll-in showers with grab bars, and toilets with grab bars.
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Summary of reviews related to the 'Accessible' categoryThe Best Western Jaco Beach All Inclusive Resort offers a mixed experience regarding accessibility for guests with disabilities. On the positive side, the hotel features good accessibility for people with disabilities throughout most of the property, including accessible rooms with necessary amenities such as refrigerators and visible power outlets. The pools are equipped with special chairs and ramps for people with reduced mobility and there is direct access to the beach.
However, there are several significant drawbacks. The absence of elevators poses a challenge, especially for rooms located on higher floors, which makes carrying luggage or moving around difficult for those with mobility issues. Some areas, including the restaurant situated on the second floor, are not easily accessible and wheelchair-accessible rooms are reportedly very cramped. The hotel needs improvement in providing adequate ramps and better elevator facilities.
Despite these shortcomings, the resort remains a suitable place for families, offering necessary food options for all tastes, clean rooms and a comfortable environment. Furthermore, the proximity to the town and the beach adds to its convenience. Staff members were noted for their helpfulness, such as arranging first-floor rooms for guests with babies and saving lost items.
In summary, while the Best Western Jaco Beach Resort has made some efforts towards accessibility, it still requires significant upgrades to be fully accommodating for all guests, particularly those with mobility challenges.
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