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Summary of reviewsSanta Maria Hotel generally garners positive feedback from its guests. Its prime location is frequently praised for its unbeatable proximity to major points of interest, such as being directly in front of the bus station and near the city center and city hall. This central location, along with proximity to the airport, makes commuting and exploration very convenient for guests. The hotel also offers a commendable balance between price and quality with free parking adding to its appeal for those traveling by car.
The hotel's breakfast is well-received with many guests appreciating the quality, taste and variety of the offerings, particularly the fresh fruits and orange juice. Although some found it to be simple, most guests felt it was adequate given the hotel's economic pricing.
Guest rooms are noted for their spaciousness and cleanliness. While the facilities and decor are somewhat outdated, visitors frequently highlight how well-maintained and comfortably furnished the rooms are. Cleanliness is a particularly strong point with spotless rooms and fragrant bedding adding to the overall positive experience. Despite occasional mentions of dust mites and the need for refurbishment, the attentive and helpful staff significantly enhance the overall stay.
The staff at Santa Maria Hotel receive consistent accolades for their dedication, politeness and attentiveness, from the reception to the kitchen. Their friendly and professional demeanor contributes greatly to the hotel's welcoming atmosphere.
However, the hotel's free Wi-Fi receives mixed reviews. While some guests report a good internet connection, others experience unstable and weak connections, particularly on certain floors or in specific rooms.
Parking facilities receive high marks from guests, who appreciate the spacious, secure and conveniently located free parking options.
Lastly, the comfort of the beds at Santa Maria Hotel varies according to guest feedback. Many find the beds to be very comfortable, while others report issues with older, deformed or overly soft mattresses.
Overall, Santa Maria Hotel stands out for its excellent location, cleanliness, friendly staff and good value for money, making it a reliable choice for travelers.
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