Hotel Chadstone Melbourne, MGallery
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Summary of reviewsHotel Chadstone Melbourne, MGallery is a luxurious and stylish hotel located right by the Chadstone shopping centre, making it a great choice for avid shoppers and families. The hotel offers modern, clean and beautifully decorated rooms with excellent amenities and stunning views. Guests consistently praise the exceptional customer service provided by the friendly and accommodating staff. The hotel's facilities, including the pool with private cabanas and stunning views, are highly rated. While some guests had mixed experiences with parking and breakfast, the majority of reviews praise the hotel's convenient location, luxurious facilities and excellent value for money. Overall, Hotel Chadstone Melbourne, MGallery is considered one of the best five-star hotels in Melbourne, offering a truly luxurious experience.
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About Hotel Chadstone Melbourne, MGallery
Guest Reviews
Located right by the Chadstone shopping centre, Hotel Chadstone Melbourne, MGallery is a fantastic choice for avid shoppers. With a sheltered walkway leading to the mall, there's no need to worry about rain. It's a glamorous property in a great location for those who love to shop and is also conveniently located to restaurants and amenities. The hotel is perfect for families with easy access to the mall and nearby attractions, making it a great location for a shopping trip or a family outing. The hotel's location makes it perfect for golf enthusiasts too - it's the perfect location to drive to the sand belt courses. Parking is easy and reception check-in is painless. Overall, guests love the hotel's convenient location, luxurious facilities and excellent value for money.
The breakfast experience at Hotel Chadstone Melbourne, MGallery received mixed reviews from guests, but the majority praised the delicious spread and wide variety of dishes available. Some guests mentioned having to wait for their drinks, while others noted queues and forgotten items. However, many still enjoyed their stay and appreciated the awesome breakfast, especially the buffet which was deemed amazing and beautiful. A few guests would have liked to see more variety of dishes and healthier options, but overall, the breakfast was deemed good with a good selection of dishes, despite being a little underwhelming for a five-star hotel.
Hotel Chadstone Melbourne, MGallery offers guests a luxurious and comfortable stay with modern, clean and beautifully decorated rooms. Guests admired the spacious and tidy rooms with stunning views and excellent amenities such as the fridge, kettle and shower amenities cupboard. The bed and pillows were praised for being extremely comfortable. The bathrooms were great and the decor top-notch. Though there were some minor issues with faulty light switches and dysfunctional coffee machines, the hotel staff provided exceptional service and made guests feel welcome. The hotel is in a great location and has many great features, including pools and dining options. While some guests found the rooms small or lacking in practical features, overall, most guests loved their rooms and the ambiance of the hotel.
The beds at Hotel Chadstone Melbourne, MGallery have received mixed reviews with some guests finding them uncomfortable while others found them super comfy. However, the majority of reviews praise the beds for their comfort with many describing them as great, spacious and perfect for a good night's sleep. Guests also loved the pillows with some describing them as amazing. The hotel's location, room design and breakfast were also mentioned positively by guests. Some guests mentioned that the mattresses were too soft or too hard for their preference, but overall, the beds seem to be a highlight of the hotel.
Hotel Chadstone Melbourne, MGallery is a stylish and luxurious hotel that impressed guests with its exceptional cleanliness. The hotel and staff were described as excellent and the rooms were modern, clean and well appointed. Many guests mentioned the spaciousness and comfort of the rooms while others were impressed with the bathroom products. The hotel's close proximity to everything and convenient location are other factors that guests appreciated. The hotel was described as immaculate and super squeaky clean and guests were impressed with the cleanliness of the premises overall. While a few guests raised concerns about cleanliness issues like a blood stain on a pillow, used condom beside the bed, smelly bathrobes or a pool that was dirty, the majority of concerns were promptly addressed by the housekeeping staff. Overall, Hotel Chadstone is a lovely place to stay with comfortable and tidy rooms and guests can expect exceptional attention to cleanliness during their stay.
Hotel Chadstone Melbourne, MGallery boasts a team of highly praised, friendly and accommodating staff across all departments. From the reception to housekeeping to the breakfast team, guests consistently comment on the exceptional customer service they receive with some citing excellent and helpful staff. Ruby at reception, in particular, was mentioned as fantastic by a few guests. Although there were some mixed responses from service staff at times, the majority of guests describe the hotel's employees as polite, accommodating and efficient. The hotel's location and decor were also highly rated and the overall guest experience was enjoyable. However, a small number of guests reported issues with slow service and some unfriendly staff members, suggesting that there is room for improvement in customer service training and staff supervision. Overall, guests of Hotel Chadstone Melbourne can expect high-quality service from charming and well-trained staff.
When it comes to the pool at Hotel Chadstone Melbourne, MGallery by Sofitel, guests seem to have varied opinions. While some describe the pool area as "amazing" and the view as "lovely," others note that it was "bit small" and "packed" with noisy children. However, many guests still enjoyed their time in the pool and appreciated the private cabanas and warm water temperature. Some even described the top floor pool as "wonderful" and the facilities and gym as "great." While there were a few negative comments about cleanliness and loose railings, the majority of guests seemed to have a positive experience at the pool and enjoyed the overall amenities of the hotel.
Guests of Hotel Chadstone Melbourne, MGallery had mixed experiences when it came to parking. While some found it convenient to use the shopping mall's car park, others had to walk a fair distance or use valet parking at an additional cost. Some guests also found the hotel's own parking unclear and difficult to find with some mentioning the need for better signage. However, those who did find parking found it easy and painless and many appreciated the hotel's proximity to the shopping centre. Overall, guests were disappointed that they had to pay extra for parking with some finding the cost to be excessive.
If you're looking for a luxurious stay in Melbourne, the Hotel Chadstone Melbourne, MGallery is a top choice. Guests were consistently impressed with the exceptional facilities, from the beautiful design to the overall quality of the hotel. The location was also noted to be excellent and the staff received high praise as well. Despite a few minor complaints about limited choices and some aspects that could be improved, the consensus was that this is one of the best five-star hotels in Melbourne. Book your stay at Hotel Chadstone Melbourne, MGallery for a truly luxurious experience.
Hotel Chadstone Melbourne, MGallery has been described by guests as a luxurious and beautiful hotel, surprising for its suburban location in Chadstone. The rooms are clean and lush with opulent fittings and classy decor. The hotel boasts amazing facilities, including a beautiful bar on the 12th floor and a swimming pool with private cabanas and stunning views. Guests have praised the hotel's finishing touches with love for its boutique feel and consider it to be the best luxury hotel in Melbourne, offering comfort and everything one could want. It's definitely worth your money for a luxury stay at this venue.
Yes, Hotel Chadstone Melbourne, MGallery has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Chadstone Melbourne, MGallery.
No, Hotel Chadstone Melbourne, MGallery doesn't allow dogs.
Yes, parking facilities are available at Hotel Chadstone Melbourne, MGallery.
Yes, Hotel Chadstone Melbourne, MGallery has a gym.
