4-Star HotelThis hotel is near the city center and offers essential amenities like 5-star bedding and smart TVs. It also features references to the wine region and local cuisine.
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Summary of reviews related to the '4 Star' categoryMama Shelter Dijon, a new addition to the hospitality scene, has been garnering mixed reviews from guests largely due to its deviation from typical four-star standards. While some guests praised the hotel's concept and the friendly, welcoming demeanor of the staff that elevates the experience, others felt that key amenities were lacking for a hotel of its category. Common concerns included the absence of in-room essentials such as tea and coffee facilities, shampoo, shower gel, and proper soundproofing, which many guests expect at this level. Some visitors were not convinced by the overall value for money, pointing out that comparable hotels in Dijon offer more aligned services for similar rates. The dining experience also faced criticism, particularly due to the limited wine selection and the reliance on QR code menus. Despite the initial teething problems attributed to its recent opening, including issues like unclear reimbursement processes, Mama Shelter Dijon's innovative concept and friendly service were appreciated by some, hinting at potential improvement as the hotel establishes itself further.
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