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Summary of reviewsHôtel Nell is generally well-received by guests for its quiet and convenient location. Situated in a tranquil area with easy and free parking, it offers a serene ambiance with a lovely garden and accessibility to nearby attractions like Giverny and Monet's Gardens. The hotel's accessibility and peaceful setting make it favored among tourists, especially cyclists and those on short business stays.
Breakfast at the hotel is a standout feature with guests praising its generous and hearty buffet, which caters to various tastes with a good variety of sweet and savory options. Although there are minor criticisms about the freshness of some fruits, the breakfast is overall positively reviewed for its quality and reasonable pricing. Dinner experiences are mixed, but many commend the homemade cuisine and the quality of the food, although some items and the occasional closure of the restaurant gather minor complaints.
The rooms receive mixed feedback, generally noted for being quiet and equipped with comfortable beds, conducive to a peaceful night’s sleep. However, some guests point out that the rooms could benefit from renovations and improved cleanliness. While some appreciate the spaciousness of certain rooms, others find them too small for more than two people, indicating a need for better room layouts.
Cleanliness is another area where reviews are varied. Many guests find the rooms clean and welcoming, enhanced by the staff's dedication and COVID-19 measures. Some issues with outdated decor and the condition of amenities were noted, but generally, the hotel's cleanliness is satisfactory.
The hotel's exceptional staff is frequently highlighted for their friendliness, professionalism and attentiveness. Guests appreciate the positive attitude and willingness of the staff to go the extra mile, making stays pleasant and problem-free.
Ample and accessible parking facilities are another highly praised aspect. The spacious, free parking right in front of the hotel is convenient for guests, especially those visiting local sights by car, despite minor size concerns for larger vehicles.
Lastly, while the beds earn mixed reviews, many find them comfortable and conducive to a good night's sleep. Some guests did note issues with mattress firmness and unevenness.
In conclusion, Hôtel Nell offers a quiet, accessible location with commendable service and satisfactory amenities, though it could benefit from updates to rooms and selective improvements in cleanliness and bedding quality to enhance the overall guest experience.
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