7,258,491 hotelsin 60 categories
Accessible Hotels near Ski Resorts in Chelsea
41 HOTELS IN AND AROUND CHELSEARanking can be influenced by the commissions we receive.
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Small
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Boutique-Style
From $107
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Summary of reviews
The Ramada Plaza by Wyndham Gatineau/Manoir du Casino is positively regarded by visitors, particularly for its strategic location. The hotel’s proximity to major attractions like the nearby casino, Ottawa's parliament buildings, museums, Gatineau Park and local amenities such as grocery stores, restaurants and shopping centers enhance the guest experience. Visitors also appreciate the ample, free parking available, making the stay even more convenient for those traveling by car.
Guests have generally favorable impressions of the hotel's breakfast, noting a well-stocked buffet with a variety of options and a good quality-to-price ratio. The friendliness and courtesy of the breakfast and reception staff contribute to a positive dining experience. However, some guests were disappointed by the extra cost of breakfast and inconsistent availability.
The rooms at the hotel receive significant praise for their spaciousness, cleanliness and modern amenities like fireplaces and hot tubs. Comfortable beds and good room layouts are commonly mentioned positive aspects. Despite some concerns about outdated decor and maintenance issues, most guests find the rooms comfortable and well-equipped.
Cleanliness is a mixed area with many guests satisfied with the cleanliness of the rooms and the friendliness of housekeeping staff. However, issues like dirty hallways and inconsistency in cleaning detail are points needing improvement.
Staff at the hotel are typically described as kind, attentive and professional. The helpfulness of front desk, housekeeping and restaurant personnel contribute to a welcoming atmosphere, though occasional reports of unprofessionalism indicate some inconsistencies.
The free Wi-Fi service provided by the hotel has mixed reviews with some guests finding it reliable and easy to access, while others experience connectivity issues and find limitations in the number of devices per connection frustrating.
The gym is appreciated for its cleanliness and adequate facilities, albeit some equipment functionality issues and lack of amenities like towels and air conditioning. The indoor pool is enjoyed by families, particularly children, though concerns about cleanliness and maintenance detract from the overall experience.
Parking is generally hassle-free with ample, clean and free spaces available, although some guests note occasional difficulty in finding spots. The proximity of parking to the hotel entrance is also a plus.
Families find the hotel particularly accommodating with spacious rooms suitable for larger groups and child-friendly amenities like the pool. The hotel's value for money and polite staff further enhance its appeal as a family vacation spot.
Beds at the hotel receive mixed feedback. Many guests find them comfortable and conducive to a restful sleep, although some report the beds being too soft or worn.
Overall, the Ramada Plaza by Wyndham Gatineau/Manoir du Casino is well-regarded for offering a comfortable stay with strategic location advantages, friendly staff and good amenities, though there are areas like dining options, cleanliness and Wi-Fi connectivity that could benefit from improvement.
Guests have generally favorable impressions of the hotel's breakfast, noting a well-stocked buffet with a variety of options and a good quality-to-price ratio. The friendliness and courtesy of the breakfast and reception staff contribute to a positive dining experience. However, some guests were disappointed by the extra cost of breakfast and inconsistent availability.
The rooms at the hotel receive significant praise for their spaciousness, cleanliness and modern amenities like fireplaces and hot tubs. Comfortable beds and good room layouts are commonly mentioned positive aspects. Despite some concerns about outdated decor and maintenance issues, most guests find the rooms comfortable and well-equipped.
Cleanliness is a mixed area with many guests satisfied with the cleanliness of the rooms and the friendliness of housekeeping staff. However, issues like dirty hallways and inconsistency in cleaning detail are points needing improvement.
Staff at the hotel are typically described as kind, attentive and professional. The helpfulness of front desk, housekeeping and restaurant personnel contribute to a welcoming atmosphere, though occasional reports of unprofessionalism indicate some inconsistencies.
The free Wi-Fi service provided by the hotel has mixed reviews with some guests finding it reliable and easy to access, while others experience connectivity issues and find limitations in the number of devices per connection frustrating.
The gym is appreciated for its cleanliness and adequate facilities, albeit some equipment functionality issues and lack of amenities like towels and air conditioning. The indoor pool is enjoyed by families, particularly children, though concerns about cleanliness and maintenance detract from the overall experience.
Parking is generally hassle-free with ample, clean and free spaces available, although some guests note occasional difficulty in finding spots. The proximity of parking to the hotel entrance is also a plus.
Families find the hotel particularly accommodating with spacious rooms suitable for larger groups and child-friendly amenities like the pool. The hotel's value for money and polite staff further enhance its appeal as a family vacation spot.
Beds at the hotel receive mixed feedback. Many guests find them comfortable and conducive to a restful sleep, although some report the beds being too soft or worn.
Overall, the Ramada Plaza by Wyndham Gatineau/Manoir du Casino is well-regarded for offering a comfortable stay with strategic location advantages, friendly staff and good amenities, though there are areas like dining options, cleanliness and Wi-Fi connectivity that could benefit from improvement.
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Summary of reviews
Hotel V is highly praised for its convenient and well-situated location in Gatineau. Guests appreciated the proximity to various amenities, including shops, restaurants and a sports complex, making it an ideal base for both leisure and business travelers. The neighborhood atmosphere is noted as quiet but surrounded by ample businesses and the hotel's renovated accommodations are described as clean and tranquil. The large parking area and the friendly, courteous and professional staff add to the overall positive experience.
The restaurant at Hotel V, particularly Rumeurs, offers a standout dining experience. Guests often highlight the excellent quality and selection of meals, providing great value for money. Despite occasional complaints about the cost of dinner and some issues with service, the overall dining experience is highly recommended.
Rooms at Hotel V receive mixed reviews. While many guests commend the cleanliness, comfort and modern décor, others find the rooms small, dated or noisy. Issues such as stained bedding and unclean rooms upon arrival are mentioned, but the hotel's basic amenities and generally well-maintained environments contribute positively to many guests' stays.
Cleanliness is a significant strong point for Hotel V with numerous accolades for well-kept facilities and pristine rooms. Guests also enjoy the serene atmosphere and comfortable bedding. The spa and sauna facilities enhance the guest experience, although there are isolated incidents of cleanliness issues.
The staff at Hotel V are frequently described as polite, courteous and supportive. The check-in process is noted for its smoothness and efficiency and the entire team is praised for their friendly demeanor and dedication to service. This commitment significantly contributes to the positive guest experiences.
The spa area is another highlight, providing a relaxing and pleasant environment with various temperature settings and clean facilities. The outdoor hot tub and heated outdoor spa, along with the outdoor terrace, are particularly appreciated. Although some facilities are occasionally not fully operational, the majority of guests enjoy their spa experience.
Regarding beds, guests' opinions are mixed. While many find the beds comfortable, especially the king beds, others complain about the discomfort of Murphy beds and issues with hard or worn-out mattresses. This results in varied sleep experiences among the hotel's guests.
Overall, Hotel V is recommended for its excellent location, friendly staff and clean, tranquil accommodations despite some mixed reviews on the room conditions and bed comfort.
The restaurant at Hotel V, particularly Rumeurs, offers a standout dining experience. Guests often highlight the excellent quality and selection of meals, providing great value for money. Despite occasional complaints about the cost of dinner and some issues with service, the overall dining experience is highly recommended.
Rooms at Hotel V receive mixed reviews. While many guests commend the cleanliness, comfort and modern décor, others find the rooms small, dated or noisy. Issues such as stained bedding and unclean rooms upon arrival are mentioned, but the hotel's basic amenities and generally well-maintained environments contribute positively to many guests' stays.
Cleanliness is a significant strong point for Hotel V with numerous accolades for well-kept facilities and pristine rooms. Guests also enjoy the serene atmosphere and comfortable bedding. The spa and sauna facilities enhance the guest experience, although there are isolated incidents of cleanliness issues.
The staff at Hotel V are frequently described as polite, courteous and supportive. The check-in process is noted for its smoothness and efficiency and the entire team is praised for their friendly demeanor and dedication to service. This commitment significantly contributes to the positive guest experiences.
The spa area is another highlight, providing a relaxing and pleasant environment with various temperature settings and clean facilities. The outdoor hot tub and heated outdoor spa, along with the outdoor terrace, are particularly appreciated. Although some facilities are occasionally not fully operational, the majority of guests enjoy their spa experience.
Regarding beds, guests' opinions are mixed. While many find the beds comfortable, especially the king beds, others complain about the discomfort of Murphy beds and issues with hard or worn-out mattresses. This results in varied sleep experiences among the hotel's guests.
Overall, Hotel V is recommended for its excellent location, friendly staff and clean, tranquil accommodations despite some mixed reviews on the room conditions and bed comfort.
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Golf
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Summary of reviews
The Holiday Inn Gatineau - Ottawa by IHG consistently receives positive feedback from guests across several key areas, making it a preferred choice for visitors. Its prime location is highly commended, offering convenient access to Ottawa and local attractions such as the casino, while providing picturesque views and opportunities for relaxing leisure walks. This strategic positioning, coupled with modern and clean facilities, ample parking, and responsive staff, adds to its attractiveness for both leisure and business travelers.
The hotel’s dining experiences generally receive favorable reviews, especially for dinner, characterized by tasty meals and excellent service. While breakfast offerings vary, they are often deemed hearty and of good value, despite occasional feedback regarding limited selections. The rooms are a highlight, consistently praised for their spaciousness and cleanliness. Guests enjoy the modern design and comfort, appreciating features such as soundproofing and magnificent views. The well-equipped rooms with amenities like microwaves and fridges enhance the overall stay, contributing to restful nights thanks to cozy beds.
Cleanliness is another standout aspect, with guests consistently noting the impeccably maintained environment and rooms. This complements the friendly and professional service provided by the staff, who are recognized for their attentiveness and welcoming demeanor, enhancing the guest experience. The added value for money is evident in the overall service quality and facilities.
Family-friendly features are well noted, with facilities such as pool and suite designs catering to families, although some improvements in pool size and temperature are suggested. The beds themselves receive high praise for exceptional comfort, often described as "super comfy," underscoring their role as a highlight of the stay.
Overall, the Holiday Inn Gatineau - Ottawa by IHG succeeds in offering a reliable and pleasant accommodation experience, marked by its strategic location, commendable service, comfortable rooms, and satisfactory dining—a combination that makes it a recommended choice for visitors seeking quality and comfort near Ottawa.
The hotel’s dining experiences generally receive favorable reviews, especially for dinner, characterized by tasty meals and excellent service. While breakfast offerings vary, they are often deemed hearty and of good value, despite occasional feedback regarding limited selections. The rooms are a highlight, consistently praised for their spaciousness and cleanliness. Guests enjoy the modern design and comfort, appreciating features such as soundproofing and magnificent views. The well-equipped rooms with amenities like microwaves and fridges enhance the overall stay, contributing to restful nights thanks to cozy beds.
Cleanliness is another standout aspect, with guests consistently noting the impeccably maintained environment and rooms. This complements the friendly and professional service provided by the staff, who are recognized for their attentiveness and welcoming demeanor, enhancing the guest experience. The added value for money is evident in the overall service quality and facilities.
Family-friendly features are well noted, with facilities such as pool and suite designs catering to families, although some improvements in pool size and temperature are suggested. The beds themselves receive high praise for exceptional comfort, often described as "super comfy," underscoring their role as a highlight of the stay.
Overall, the Holiday Inn Gatineau - Ottawa by IHG succeeds in offering a reliable and pleasant accommodation experience, marked by its strategic location, commendable service, comfortable rooms, and satisfactory dining—a combination that makes it a recommended choice for visitors seeking quality and comfort near Ottawa.
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Summary of reviews
Comfort Inn Gatineau consistently receives praise for its ideal location, accommodating both leisure and practical needs. Its proximity to various stores, restaurants and family residences makes it a convenient choice for visitors. The location is particularly favorable for those with medical appointments, city explorers and outdoor enthusiasts. The hotel also features ground floor rooms with patio doors, beneficial for pet owners and ease of access.
Guests frequently commend the hotel's high standards of cleanliness with many pointing out the clean sheets, well-maintained bathrooms and general room hygiene. Comfortable beds further enhance the overall pleasant experience.
The breakfast at Comfort Inn Gatineau is another standout feature, garnering overwhelmingly positive reviews. Guests enjoy the variety and quality of the offerings, including eggs, sausages, potatoes, muffins and fresh fruits. Families and teenagers find the breakfast particularly satisfying and the all-you-can-eat style is appreciated. The few criticisms are minor, involving the occasional narrow breakfast room and a desire for more healthy options.
The staff at Comfort Inn Gatineau are frequently lauded for their warmth, friendliness and professionalism. Guests often highlight their welcoming nature and efficient service, which contribute significantly to the positive atmosphere. Specific staff members receive commendations for their exceptional service, underscoring the team's dedication to guest satisfaction.
Guest reviews generally note the comfort of the beds positively, although there is an occasional mention of beds being too firm for some. Nonetheless, the majority finds the beds comfortable and conducive to a good night's sleep.
Overall, Comfort Inn Gatineau offers a combination of a convenient location, clean and comfortable rooms, excellent breakfast and a friendly staff, ensuring a delightful stay for its guests.
Guests frequently commend the hotel's high standards of cleanliness with many pointing out the clean sheets, well-maintained bathrooms and general room hygiene. Comfortable beds further enhance the overall pleasant experience.
The breakfast at Comfort Inn Gatineau is another standout feature, garnering overwhelmingly positive reviews. Guests enjoy the variety and quality of the offerings, including eggs, sausages, potatoes, muffins and fresh fruits. Families and teenagers find the breakfast particularly satisfying and the all-you-can-eat style is appreciated. The few criticisms are minor, involving the occasional narrow breakfast room and a desire for more healthy options.
The staff at Comfort Inn Gatineau are frequently lauded for their warmth, friendliness and professionalism. Guests often highlight their welcoming nature and efficient service, which contribute significantly to the positive atmosphere. Specific staff members receive commendations for their exceptional service, underscoring the team's dedication to guest satisfaction.
Guest reviews generally note the comfort of the beds positively, although there is an occasional mention of beds being too firm for some. Nonetheless, the majority finds the beds comfortable and conducive to a good night's sleep.
Overall, Comfort Inn Gatineau offers a combination of a convenient location, clean and comfortable rooms, excellent breakfast and a friendly staff, ensuring a delightful stay for its guests.
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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG8.4 km from Chelsea
Hotel in Gatineau
8.3
Very GoodFrom $133
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Summary of reviews
The Holiday Inn Express & Suites - Gatineau - Ottawa by IHG, enjoys considerable praise for its convenient and quiet location, which places guests near various restaurants, shops and key amenities. The proximity to both Gatineau's attractions and downtown Ottawa, just a 10-minute drive away, makes it ideal for travelers looking to explore both cities.
Breakfast at the hotel is highly regarded for its quality, variety and freshness with many guests emphasizing the wide selection of hot options and the overall value added by its inclusion in the room price. Although there are some calls for more fruit and vegetarian options and occasional shortages of popular items, the general sentiment is positive.
The rooms are consistently praised for their spaciousness, cleanliness and modern decor. Features like comfortable bedding, large windows and well-thought-out amenities contribute to a comfortable and pleasant stay. Minor maintenance issues are occasionally mentioned but do not significantly detract from the overall positive experience.
Exceptional cleanliness is another standout feature with guests frequently commenting on the spotless condition of the rooms and common areas, as well as the modern feel and pleasant smell of the building.
The staff at the hotel earn high marks for their friendliness and professionalism, although there are isolated incidents of less favorable experiences. Overall, the staff's dedication to providing excellent and friendly service significantly enhances the guest experience.
The pool receives mixed feedback; while some appreciate its cleanliness and spaciousness, others note issues with maintenance and availability, as well as temperature concerns and an overall old appearance. Despite these drawbacks, families particularly find the pool appealing.
For families, the hotel offers a welcoming atmosphere with spacious rooms and a convenient location close to dining and shopping options. The excellent breakfast further enhances the family-friendly environment, despite the occasional limitations regarding the pool.
Beds at the hotel are often described as comfortable and clean, contributing to a good night's sleep. However, opinions on mattress firmness vary with some guests finding them too soft or in need of maintenance.
Business travelers find the hotel’s quiet and convenient location, friendly staff and practical amenities well-suited for their needs. The overall value is considered great for business purposes.
Accessibility is another strong point with excellent provisions for guests with disabilities, including convenient parking and ease of access to public transportation.
Lastly, the hotel is pet-friendly, offering a welcoming environment for guests traveling with dogs, despite some occasional issues with noise and pet management.
In summary, the Holiday Inn Express & Suites - Gatineau - Ottawa by IHG, provides a clean, comfortable and convenient experience with friendly service, making it a popular choice for a wide range of travelers.
Breakfast at the hotel is highly regarded for its quality, variety and freshness with many guests emphasizing the wide selection of hot options and the overall value added by its inclusion in the room price. Although there are some calls for more fruit and vegetarian options and occasional shortages of popular items, the general sentiment is positive.
The rooms are consistently praised for their spaciousness, cleanliness and modern decor. Features like comfortable bedding, large windows and well-thought-out amenities contribute to a comfortable and pleasant stay. Minor maintenance issues are occasionally mentioned but do not significantly detract from the overall positive experience.
Exceptional cleanliness is another standout feature with guests frequently commenting on the spotless condition of the rooms and common areas, as well as the modern feel and pleasant smell of the building.
The staff at the hotel earn high marks for their friendliness and professionalism, although there are isolated incidents of less favorable experiences. Overall, the staff's dedication to providing excellent and friendly service significantly enhances the guest experience.
The pool receives mixed feedback; while some appreciate its cleanliness and spaciousness, others note issues with maintenance and availability, as well as temperature concerns and an overall old appearance. Despite these drawbacks, families particularly find the pool appealing.
For families, the hotel offers a welcoming atmosphere with spacious rooms and a convenient location close to dining and shopping options. The excellent breakfast further enhances the family-friendly environment, despite the occasional limitations regarding the pool.
Beds at the hotel are often described as comfortable and clean, contributing to a good night's sleep. However, opinions on mattress firmness vary with some guests finding them too soft or in need of maintenance.
Business travelers find the hotel’s quiet and convenient location, friendly staff and practical amenities well-suited for their needs. The overall value is considered great for business purposes.
Accessibility is another strong point with excellent provisions for guests with disabilities, including convenient parking and ease of access to public transportation.
Lastly, the hotel is pet-friendly, offering a welcoming environment for guests traveling with dogs, despite some occasional issues with noise and pet management.
In summary, the Holiday Inn Express & Suites - Gatineau - Ottawa by IHG, provides a clean, comfortable and convenient experience with friendly service, making it a popular choice for a wide range of travelers.
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Summary of reviews
The Hilton Lac-Leamy is a luxurious hotel that offers exceptional services and facilities. Guests appreciate the hotel's excellent location with easy access to the casino and other attractions in the area. The hotel boasts stunning views of the lake and the city of Ottawa with a lush garden and terrace perfect for a relaxing walk or drink. The breakfast experience is good with some minor inconsistencies depending on the guest's particular experience. The hotel's dining options are satisfying with guests enjoying delicious meals close to their accommodations. The rooms are luxurious and spacious with beautiful views of the lake and the hotel prides itself on cleanliness. The staff is welcoming, accommodating and attentive throughout the stay. The spa and pool facilities are amazing with guests raving about the beautiful facilities and the unforgettable spa experience. The hotel is a great option for families looking for a fun and convenient vacation spot. The beds are incredibly comfortable and guests appreciate the cleanliness of the rooms. The Hilton Lac-Leamy is a perfect choice for a luxurious and unforgettable vacation with everything from the decor to the amenities exuding high class.
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Luxury
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Summary of reviews
Motel Casino is centrally located in the heart of the city, providing guests with convenient access to essential amenities. Its proximity to hospitals, shops, grocery stores, and a variety of dining options makes it an ideal choice for both leisure and business travelers. The availability of free parking further enhances its appeal, especially for professionals needing to commute to work. The location, coupled with clean facilities and welcoming hospitality, ensures a valuable and accessible experience.
Rooms at Motel Casino are noted for being spacious and clean, equipped with useful amenities such as microwaves and mini fridges, guaranteeing a comfortable stay. The roominess and attention to cleanliness are frequently highlighted by guests, contributing to a hassle-free experience.
Cleanliness throughout the motel is commendable, with guests acknowledging the pristine condition of their accommodations and the overall peaceful atmosphere. The welcoming ambiance upon arrival adds to the positive experience, although some reports mention outdated bedding and occasional dust.
The staff at Motel Casino receive high praise for their friendliness, warmth, and accommodating nature. Guests appreciate their willingness to assist, whether through attentive front desk service or helpful explanations during their stay. The supportive and responsive approach of the staff ensures a positive experience.
Regarding the beds, there are mixed reviews. While some find them comfortable, others express concerns about the firmness and quality of the mattresses. Issues such as creaking beds and inconsistent upkeep are noted, indicating a need for improvements in mattress quality and bedding maintenance. Despite these concerns, many guests find the accommodations satisfactory.
Overall, Motel Casino provides a pleasant stay with its prime location, spotless rooms, and exceptional staff service, although there's room for improvement in bedding quality.
Rooms at Motel Casino are noted for being spacious and clean, equipped with useful amenities such as microwaves and mini fridges, guaranteeing a comfortable stay. The roominess and attention to cleanliness are frequently highlighted by guests, contributing to a hassle-free experience.
Cleanliness throughout the motel is commendable, with guests acknowledging the pristine condition of their accommodations and the overall peaceful atmosphere. The welcoming ambiance upon arrival adds to the positive experience, although some reports mention outdated bedding and occasional dust.
The staff at Motel Casino receive high praise for their friendliness, warmth, and accommodating nature. Guests appreciate their willingness to assist, whether through attentive front desk service or helpful explanations during their stay. The supportive and responsive approach of the staff ensures a positive experience.
Regarding the beds, there are mixed reviews. While some find them comfortable, others express concerns about the firmness and quality of the mattresses. Issues such as creaking beds and inconsistent upkeep are noted, indicating a need for improvements in mattress quality and bedding maintenance. Despite these concerns, many guests find the accommodations satisfactory.
Overall, Motel Casino provides a pleasant stay with its prime location, spotless rooms, and exceptional staff service, although there's room for improvement in bedding quality.
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Parking
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Summary of reviews
Auberge de la Gare receives widespread acclaim for its prime location, offering a convenient and peaceful retreat close to central Ottawa. Guests appreciate its proximity to bike paths, Gatineau Park and major Ottawa attractions. The hotel's location is perfect for outdoor enthusiasts, food lovers and shoppers, providing easy access to restaurants, shopping centers and public transportation. Ample free parking is another highlight, especially for those traveling by car. Although some mention the neighborhood isn't particularly upscale, the strategic location and affordability more than compensate.
The breakfast at Auberge de la Gare is another strong point, earning high marks for variety and quality. Guests enjoy the generous and delicious selection, from croissants to continental options and eggs with the breakfast rooms contributing positively to their start of the day despite occasional feedback on crowded spaces or a lack of natural light.
Rooms at the hotel impress with their cleanliness and comfort. They are spacious, modern and well-insulated, ensuring a quiet night's sleep. Guests value the update decor, thoughtful amenities like hypoallergenic pillows and effective temperature control. Minor issues like outdated showers or slightly dark lighting do little to mar the overall positive impression of the rooms' comfort and spotlessness.
Cleanliness is a hallmark of Auberge de la Gare, consistently praised by guests. The premises are well-kept and regularly maintained to high standards, offering a secure and quiet environment. This focus on cleanliness extends to the immaculate bathrooms and fresh ambiance throughout the hotel.
The staff at Auberge de la Gare are frequently noted for their friendliness, professionalism and helpfulness, particularly the reception team. Guests consistently describe interactions as pleasurable, thanks to the staff's courteous and attentive service, which significantly enhances their stay experience.
The beds are highly regarded for their comfort with numerous guests describing them as very comfortable or super comfy. Despite occasional mentions of beds being too small or soft and isolated incidents of issues with mattresses, the overall feedback suggests that the bedding supports a good night's sleep.
Finally, the hotel's accessibility is commended, particularly for guests with disabilities. The ease of access, convenient free parking and proximity to essential amenities like restaurants and hospitals make Auberge de la Gare a practical and appealing choice for a wide range of travelers.
The breakfast at Auberge de la Gare is another strong point, earning high marks for variety and quality. Guests enjoy the generous and delicious selection, from croissants to continental options and eggs with the breakfast rooms contributing positively to their start of the day despite occasional feedback on crowded spaces or a lack of natural light.
Rooms at the hotel impress with their cleanliness and comfort. They are spacious, modern and well-insulated, ensuring a quiet night's sleep. Guests value the update decor, thoughtful amenities like hypoallergenic pillows and effective temperature control. Minor issues like outdated showers or slightly dark lighting do little to mar the overall positive impression of the rooms' comfort and spotlessness.
Cleanliness is a hallmark of Auberge de la Gare, consistently praised by guests. The premises are well-kept and regularly maintained to high standards, offering a secure and quiet environment. This focus on cleanliness extends to the immaculate bathrooms and fresh ambiance throughout the hotel.
The staff at Auberge de la Gare are frequently noted for their friendliness, professionalism and helpfulness, particularly the reception team. Guests consistently describe interactions as pleasurable, thanks to the staff's courteous and attentive service, which significantly enhances their stay experience.
The beds are highly regarded for their comfort with numerous guests describing them as very comfortable or super comfy. Despite occasional mentions of beds being too small or soft and isolated incidents of issues with mattresses, the overall feedback suggests that the bedding supports a good night's sleep.
Finally, the hotel's accessibility is commended, particularly for guests with disabilities. The ease of access, convenient free parking and proximity to essential amenities like restaurants and hospitals make Auberge de la Gare a practical and appealing choice for a wide range of travelers.
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Accessible
Ski
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Parking
Chateau Cartier Hotel & Resort, an Ascend Collection Resort9.5 km from Chelsea
Hotel in Gatineau
8.2
Very GoodFrom $129
$
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Summary of reviews
Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers a tranquil and picturesque setting ideal for a relaxing retreat while remaining conveniently close to Ottawa's attractions. Guests highly appreciate the serene environment, complete with beautiful views, outdoor activities like walking trails and golf courses and easy access to the Koena Spa and excellent dining options like the Kona restaurant. Despite some minor parking challenges, the location is popularly recommended for its peace and accessibility to the city.
The rooms stand out for their spaciousness, modern aesthetic and comfort, featuring clean and well-laid-out spaces with comfortable beds and stylish decor. The cleanliness of the rooms, while mostly praised, received mixed reviews as some guests noted areas needing improvement such as dusty floors and neglected bathroom tiles. However, countless compliments on the comfortable, super comfy mattresses often emphasized the restful night’s sleep provided by the hotel's beds.
Dining experiences at the hotel are a highlight with guests praising the excellent Japanese fusion restaurant and the exceptional service at Kato restaurant. Although some found the menu to be a bit expensive with occasional item shortages, the overall food quality and pleasant dining atmospheres received positive feedback. Breakfast received mixed reviews with some enjoying the included meals while others criticized the variety, service speed and value for money.
The hotel's staff is consistently commended for their exceptional hospitality, professionalism and willingness to go above and beyond to ensure a pleasant stay. Staff members were often mentioned for their friendly demeanor and efficiency in addressing guest needs, contributing significantly to the hotel's overall positive experience.
The Koena Spa is another guest favorite, praised for its relaxing atmosphere and clean facilities, adding a resort-like feel to the property. The gym also received high marks for being well-equipped, catering well to fitness enthusiasts.
While touting a serene environment and adult-oriented amenities, the hotel is less suitable for families with children. Facilities and policies are primarily geared towards adult comfort, which might not meet the expectations of families looking for kid-friendly activities.
Overall, Chateau Cartier Hotel & Resort, an Ascend Collection Resort provides a harmonious blend of comfort, excellent service and a relaxing environment, making it a favored choice for those seeking a serene escape with convenient access to Ottawa's attractions.
The rooms stand out for their spaciousness, modern aesthetic and comfort, featuring clean and well-laid-out spaces with comfortable beds and stylish decor. The cleanliness of the rooms, while mostly praised, received mixed reviews as some guests noted areas needing improvement such as dusty floors and neglected bathroom tiles. However, countless compliments on the comfortable, super comfy mattresses often emphasized the restful night’s sleep provided by the hotel's beds.
Dining experiences at the hotel are a highlight with guests praising the excellent Japanese fusion restaurant and the exceptional service at Kato restaurant. Although some found the menu to be a bit expensive with occasional item shortages, the overall food quality and pleasant dining atmospheres received positive feedback. Breakfast received mixed reviews with some enjoying the included meals while others criticized the variety, service speed and value for money.
The hotel's staff is consistently commended for their exceptional hospitality, professionalism and willingness to go above and beyond to ensure a pleasant stay. Staff members were often mentioned for their friendly demeanor and efficiency in addressing guest needs, contributing significantly to the hotel's overall positive experience.
The Koena Spa is another guest favorite, praised for its relaxing atmosphere and clean facilities, adding a resort-like feel to the property. The gym also received high marks for being well-equipped, catering well to fitness enthusiasts.
While touting a serene environment and adult-oriented amenities, the hotel is less suitable for families with children. Facilities and policies are primarily geared towards adult comfort, which might not meet the expectations of families looking for kid-friendly activities.
Overall, Chateau Cartier Hotel & Resort, an Ascend Collection Resort provides a harmonious blend of comfort, excellent service and a relaxing environment, making it a favored choice for those seeking a serene escape with convenient access to Ottawa's attractions.
Categories
Ski
Accessible
Golf
$
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Summary of reviews
The Best Western Plus Gatineau-Ottawa Downtown is a hotel that thrives on its exceptional location and commendable service, often highlighted by guests. Situated just across the bridge from downtown Ottawa, it provides easy access to key attractions such as Parliament Hill and the ByWard Market, making it an ideal base for exploring both Ottawa and Gatineau. The proximity to the Canadian Museum of History and scenic views of the Ottawa River from many rooms are appreciated features.
The hotel's breakfast offerings receive mixed reviews, with some guests enjoying the variety and service, but there are calls for improvement, particularly in terms of menu variety and breakfast area space. Rooms are noted for their cleanliness, comfort, and spaciousness, with lovely views enhancing the stay, although certain areas show signs of aging and could benefit from updates.
Cleanliness at the hotel is generally satisfactory, supported by the excellent staff service. Guests frequently commend the friendly and helpful staff, who are instrumental in ensuring a pleasant stay. Wi-Fi is included, and though it may be inconsistent at times, the staff's positive attitude often compensates for minor inconveniences.
Family travelers appreciate the hotel for its family-friendly amenities, including a popular pool and convenient location. While the pool's conditions vary, it remains a favored feature, especially among children. Parking is accessible and varied, though it comes with its set of challenges regarding space and costs.
The beds are generally comfortable, contributing to a restful sleep for many guests, though individual preferences on the firmness and pillow comfort occasionally vary. Overall, while the hotel may not fully align with the expectations of a four-star rating due to certain dated aspects, its prime location, caring staff, and affordability make it a practical and appealing choice for visitors to the Gatineau-Ottawa area.
The hotel's breakfast offerings receive mixed reviews, with some guests enjoying the variety and service, but there are calls for improvement, particularly in terms of menu variety and breakfast area space. Rooms are noted for their cleanliness, comfort, and spaciousness, with lovely views enhancing the stay, although certain areas show signs of aging and could benefit from updates.
Cleanliness at the hotel is generally satisfactory, supported by the excellent staff service. Guests frequently commend the friendly and helpful staff, who are instrumental in ensuring a pleasant stay. Wi-Fi is included, and though it may be inconsistent at times, the staff's positive attitude often compensates for minor inconveniences.
Family travelers appreciate the hotel for its family-friendly amenities, including a popular pool and convenient location. While the pool's conditions vary, it remains a favored feature, especially among children. Parking is accessible and varied, though it comes with its set of challenges regarding space and costs.
The beds are generally comfortable, contributing to a restful sleep for many guests, though individual preferences on the firmness and pillow comfort occasionally vary. Overall, while the hotel may not fully align with the expectations of a four-star rating due to certain dated aspects, its prime location, caring staff, and affordability make it a practical and appealing choice for visitors to the Gatineau-Ottawa area.
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Accessible
Sustainability Journey
Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa10.0 km from Chelsea
Hotel in Gatineau
8.0
Very GoodFrom $141
$
Info
Summary of reviews
The Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa garners positive reviews across various aspects, making it a favored choice among both leisure and business travelers. The hotel’s standout feature is undeniably its prime location, situated directly opposite the Canadian Museum of History and within walking distance of Ottawa’s key attractions. Visitors appreciate the convenience of being close to downtown Ottawa while enjoying a quieter environment, enhancing the overall value and appeal of their stay.
Guests frequently commend the breakfast offerings at the hotel. The buffet is noted for its exceptional quality and variety, including items like eggs, bacon and sautéed vegetables, which cater well to most tastes. Although some European guests express a desire for more diverse items such as quality bread, cheese and fresh fruits, the overall breakfast experience remains a highlight for many, complemented by the positive and friendly demeanor of the breakfast staff.
The rooms are another strong point, often described as spacious, clean and modern. With cozy and comfortable beds, many guests report a restful sleep, further enhanced by the excellent service from the responsive staff. Some minor issues, such as aging bedding and occasional noise, are mentioned but do not overshadow the generally high satisfaction with room quality and comfort.
Cleanliness is a commonly praised attribute with many guests highlighting the well-maintained rooms and facilities. Despite a few isolated incidents of cleanliness issues, the consensus is that the hotel provides a clean and welcoming environment, supported by the efficient and friendly housekeeping staff.
The staff's professionalism and warmth significantly contribute to the positive guest experience. With consistent mentions of friendly, polite and accommodating service, the personnel at the Four Points by Sheraton ensure that guests feel valued and well-cared for during their stay. The ability to offer quick service and fluency in both French and English further enhances the overall guest satisfaction.
Parking at the hotel is recognized for its convenience, offering both above-ground and underground options. While there is an additional charge for parking, guests appreciate the ease of access and the security provided, though some wish for more transparency about the costs involved.
For families, the hotel’s convenient location, along with amenities like baby cribs and pet-friendly policies, make it a suitable choice. Although some improvements could be made regarding the pool temperature and additional bedding for sofa beds, the hotel's ambiance generally supports a pleasant family stay.
Overall, the Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa provides a comfortable and convenient stay with a high standard of service, making it a preferred option for travelers visiting the Ottawa area.
Guests frequently commend the breakfast offerings at the hotel. The buffet is noted for its exceptional quality and variety, including items like eggs, bacon and sautéed vegetables, which cater well to most tastes. Although some European guests express a desire for more diverse items such as quality bread, cheese and fresh fruits, the overall breakfast experience remains a highlight for many, complemented by the positive and friendly demeanor of the breakfast staff.
The rooms are another strong point, often described as spacious, clean and modern. With cozy and comfortable beds, many guests report a restful sleep, further enhanced by the excellent service from the responsive staff. Some minor issues, such as aging bedding and occasional noise, are mentioned but do not overshadow the generally high satisfaction with room quality and comfort.
Cleanliness is a commonly praised attribute with many guests highlighting the well-maintained rooms and facilities. Despite a few isolated incidents of cleanliness issues, the consensus is that the hotel provides a clean and welcoming environment, supported by the efficient and friendly housekeeping staff.
The staff's professionalism and warmth significantly contribute to the positive guest experience. With consistent mentions of friendly, polite and accommodating service, the personnel at the Four Points by Sheraton ensure that guests feel valued and well-cared for during their stay. The ability to offer quick service and fluency in both French and English further enhances the overall guest satisfaction.
Parking at the hotel is recognized for its convenience, offering both above-ground and underground options. While there is an additional charge for parking, guests appreciate the ease of access and the security provided, though some wish for more transparency about the costs involved.
For families, the hotel’s convenient location, along with amenities like baby cribs and pet-friendly policies, make it a suitable choice. Although some improvements could be made regarding the pool temperature and additional bedding for sofa beds, the hotel's ambiance generally supports a pleasant family stay.
Overall, the Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa provides a comfortable and convenient stay with a high standard of service, making it a preferred option for travelers visiting the Ottawa area.
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Sustainability Journey
Holiday Inn Express & Suites Downtown Ottawa East by IHG10.5 km from Chelsea
Hotel in Ottawa
8.1
Very GoodFrom $116
$
Info
Summary of reviews
The Holiday Inn Express & Suites Downtown Ottawa East by IHG, generally receives positive reviews with some room for improvement in specific areas.
Situated in a strategically central location, this hotel provides guests with easy access to major Ottawa attractions such as Parliament Hill, Byward Market and various museums, shops and restaurants. Its proximity to the O-Train and highways adds to its convenience. While the location is ideal for exploration, some guests expressed concerns about the nearby homeless shelters, which contributed to an unsettling environment, especially at night.
Visitors frequently praise the hotel's complimentary breakfast, highlighting its variety and inclusion of popular items like pancakes and cinnamon rolls. The breakfast area, though occasionally crowded, is well-stocked and maintained by friendly staff. However, some guests noted the limited seating and use of disposable cutlery as drawbacks. Despite occasional critiques about the food quality, the complimentary aspect of breakfast remains appreciated.
The dining experience at the hotel includes a convenient market section for snacks and a well-received lunch service. The hotel's proximity to local restaurants and bars offers ample dining options. However, some guests suggested enhancements, such as adding more menu items.
Room reviews are overwhelmingly positive with guests praising their cleanliness, spaciousness and modern design. The rooms are equipped with large TVs, microwaves and coffee makers, which add to the convenience. Minor issues like occasional lapses in daily cleaning and noisy air conditioning were noted but did not overshadow the overall positive guest experiences.
Cleanliness is a strong point for the hotel with many guests noting the spotless and well-maintained rooms. However, occasional concerns about certain areas like hallways, elevators and the pool area needing more attention were mentioned. Consistent upkeep in shared spaces could enhance the guest experience further.
The hotel staff receives high marks for their friendliness, helpfulness and professionalism, contributing significantly to a positive stay. A few instances of unprofessional behavior were mentioned but did not detract greatly from the overall positive feedback.
The hotel provides excellent Wi-Fi services with fast and reliable internet access frequently highlighted. This amenity adds to a convenient and comfortable stay for guests needing consistent connectivity.
The gym, though small, is well-equipped, clean and accessible 24/7, meeting basic workout needs for fitness-minded guests. Occasional mentions of the gym being closed or hard to find were noted but did not overshadow the overall positive reception.
The pool receives mixed reviews with some appreciating its well-maintained nature, especially for children. However, its small size and strong chlorine smell were points of concern. Despite these issues, when accessible, the pool area is generally enjoyed.
Parking remains a mixed experience with the on-site underground parking being described as secure yet tight and cramped, challenging to maneuver, especially for larger vehicles. The additional parking fee and limited spaces were frequent pain points.
For families, the hotel offers spacious suites and a generally clean and kid-friendly environment. However, the surrounding neighborhood's safety concerns and limited family-specific amenities were noted aspects that could be improved.
In summary, the Holiday Inn Express & Suites Downtown Ottawa East by IHG, provides a comfortable and convenient stay with excellent staff service, clean and spacious rooms and reliable Wi-Fi. While there are some concerns regarding the neighborhood, breakfast area and parking, the positive aspects of the hotel make it a generally favorable choice for travelers.
Situated in a strategically central location, this hotel provides guests with easy access to major Ottawa attractions such as Parliament Hill, Byward Market and various museums, shops and restaurants. Its proximity to the O-Train and highways adds to its convenience. While the location is ideal for exploration, some guests expressed concerns about the nearby homeless shelters, which contributed to an unsettling environment, especially at night.
Visitors frequently praise the hotel's complimentary breakfast, highlighting its variety and inclusion of popular items like pancakes and cinnamon rolls. The breakfast area, though occasionally crowded, is well-stocked and maintained by friendly staff. However, some guests noted the limited seating and use of disposable cutlery as drawbacks. Despite occasional critiques about the food quality, the complimentary aspect of breakfast remains appreciated.
The dining experience at the hotel includes a convenient market section for snacks and a well-received lunch service. The hotel's proximity to local restaurants and bars offers ample dining options. However, some guests suggested enhancements, such as adding more menu items.
Room reviews are overwhelmingly positive with guests praising their cleanliness, spaciousness and modern design. The rooms are equipped with large TVs, microwaves and coffee makers, which add to the convenience. Minor issues like occasional lapses in daily cleaning and noisy air conditioning were noted but did not overshadow the overall positive guest experiences.
Cleanliness is a strong point for the hotel with many guests noting the spotless and well-maintained rooms. However, occasional concerns about certain areas like hallways, elevators and the pool area needing more attention were mentioned. Consistent upkeep in shared spaces could enhance the guest experience further.
The hotel staff receives high marks for their friendliness, helpfulness and professionalism, contributing significantly to a positive stay. A few instances of unprofessional behavior were mentioned but did not detract greatly from the overall positive feedback.
The hotel provides excellent Wi-Fi services with fast and reliable internet access frequently highlighted. This amenity adds to a convenient and comfortable stay for guests needing consistent connectivity.
The gym, though small, is well-equipped, clean and accessible 24/7, meeting basic workout needs for fitness-minded guests. Occasional mentions of the gym being closed or hard to find were noted but did not overshadow the overall positive reception.
The pool receives mixed reviews with some appreciating its well-maintained nature, especially for children. However, its small size and strong chlorine smell were points of concern. Despite these issues, when accessible, the pool area is generally enjoyed.
Parking remains a mixed experience with the on-site underground parking being described as secure yet tight and cramped, challenging to maneuver, especially for larger vehicles. The additional parking fee and limited spaces were frequent pain points.
For families, the hotel offers spacious suites and a generally clean and kid-friendly environment. However, the surrounding neighborhood's safety concerns and limited family-specific amenities were noted aspects that could be improved.
In summary, the Holiday Inn Express & Suites Downtown Ottawa East by IHG, provides a comfortable and convenient stay with excellent staff service, clean and spacious rooms and reliable Wi-Fi. While there are some concerns regarding the neighborhood, breakfast area and parking, the positive aspects of the hotel make it a generally favorable choice for travelers.
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Family
$
Info
Summary of reviews
'Andaz Ottawa Byward Market - a concept by Hyatt' receives largely positive reviews from guests, highlighting many facets of the hotel that contribute to an enjoyable stay.
**Location**: The hotel's prime location in the heart of Ottawa's ByWard Market stands out as one of its greatest assets. Guests appreciate the convenient proximity to key attractions like Parliament Hill, Rideau Canal and various museums. The surrounding area boasts a vibrant selection of restaurants, cafés and shopping centres, making it ideal for both leisure and business travelers. The panoramic views from the hotel's rooftop bar further enrich the experience, offering stunning sights of the cityscape.
**Breakfast and Dinner**: The dining experience is generally well-received with many guests enjoying the à la carte breakfast praised for its variety and taste. While some found the breakfast service lacking in vegetarian options and speed, many praised the quality of the dishes and staff's attentiveness. Dinner options also receive praise, particularly the phenomenal food in the first-floor restaurant and drinks, charcuterie and sunset views from the rooftop restaurant. However, slow service and reservation difficulties were noted by some guests.
**Rooms**: Guests frequently laud the rooms for their spaciousness, modern design and cleanliness. The comfortable beds, well-equipped amenities and beautiful views from large windows receive high marks. Minor issues such as noise, non-functional air conditioning and occasional maintenance problems are mentioned, but the attentive service at check-in and check-out helps mitigate these concerns.
**Cleanliness**: Overall, the hotel maintains a high standard of cleanliness. Guests commend the spotless and comfortable rooms, along with the modern and stylish atmosphere. Some areas for improvement include ensuring daily housekeeping and addressing isolated reports of less-than-clean corridors and elevators.
**Staff**: The staff at Andaz Ottawa Byward Market receive extensive praise for their friendliness and helpfulness. The front desk team is particularly noted for their courteous demeanor and efficiency, enhancing the guest experience. Occasional criticisms include perceived incompetence or unhelpfulness from some staff members, but these seem to be exceptions rather than the rule.
**Family-Friendly Features**: The hotel offers a welcoming environment for families with thoughtful amenities such as connected rooms and free snacks. Spacious, comfortable rooms and a convenient location make it a suitable choice for family stays, although the environment may better suit quieter children.
**Beds**: The beds are generally described as very comfortable with many guests enjoying restful nights on the large, king-size mattresses. Some found the pillows too thin or the beds too hard, but these complaints are less common.
**Facilities for Business Travelers**: Business travelers find the hotel's location and amenities favorable for professional stays. The upscale meeting areas, business center and clean environment are appreciated. Some logistical challenges such as breakfast timing and occasional short staffing are noted but overall, the facilities meet business needs effectively.
**Accessibility**: Guests with disabilities find the hotel accommodating with accessible rooms and facilities that enhance convenience and comfort.
**WiFi**: The WiFi receives mixed reviews with several guests experiencing fast and reliable connections while others encounter frequent connectivity issues.
Overall, 'Andaz Ottawa Byward Market - a concept by Hyatt' is praised for its modern, stylish accommodations, prime location and friendly, attentive staff, making it a strong choice for a variety of travelers.
**Location**: The hotel's prime location in the heart of Ottawa's ByWard Market stands out as one of its greatest assets. Guests appreciate the convenient proximity to key attractions like Parliament Hill, Rideau Canal and various museums. The surrounding area boasts a vibrant selection of restaurants, cafés and shopping centres, making it ideal for both leisure and business travelers. The panoramic views from the hotel's rooftop bar further enrich the experience, offering stunning sights of the cityscape.
**Breakfast and Dinner**: The dining experience is generally well-received with many guests enjoying the à la carte breakfast praised for its variety and taste. While some found the breakfast service lacking in vegetarian options and speed, many praised the quality of the dishes and staff's attentiveness. Dinner options also receive praise, particularly the phenomenal food in the first-floor restaurant and drinks, charcuterie and sunset views from the rooftop restaurant. However, slow service and reservation difficulties were noted by some guests.
**Rooms**: Guests frequently laud the rooms for their spaciousness, modern design and cleanliness. The comfortable beds, well-equipped amenities and beautiful views from large windows receive high marks. Minor issues such as noise, non-functional air conditioning and occasional maintenance problems are mentioned, but the attentive service at check-in and check-out helps mitigate these concerns.
**Cleanliness**: Overall, the hotel maintains a high standard of cleanliness. Guests commend the spotless and comfortable rooms, along with the modern and stylish atmosphere. Some areas for improvement include ensuring daily housekeeping and addressing isolated reports of less-than-clean corridors and elevators.
**Staff**: The staff at Andaz Ottawa Byward Market receive extensive praise for their friendliness and helpfulness. The front desk team is particularly noted for their courteous demeanor and efficiency, enhancing the guest experience. Occasional criticisms include perceived incompetence or unhelpfulness from some staff members, but these seem to be exceptions rather than the rule.
**Family-Friendly Features**: The hotel offers a welcoming environment for families with thoughtful amenities such as connected rooms and free snacks. Spacious, comfortable rooms and a convenient location make it a suitable choice for family stays, although the environment may better suit quieter children.
**Beds**: The beds are generally described as very comfortable with many guests enjoying restful nights on the large, king-size mattresses. Some found the pillows too thin or the beds too hard, but these complaints are less common.
**Facilities for Business Travelers**: Business travelers find the hotel's location and amenities favorable for professional stays. The upscale meeting areas, business center and clean environment are appreciated. Some logistical challenges such as breakfast timing and occasional short staffing are noted but overall, the facilities meet business needs effectively.
**Accessibility**: Guests with disabilities find the hotel accommodating with accessible rooms and facilities that enhance convenience and comfort.
**WiFi**: The WiFi receives mixed reviews with several guests experiencing fast and reliable connections while others encounter frequent connectivity issues.
Overall, 'Andaz Ottawa Byward Market - a concept by Hyatt' is praised for its modern, stylish accommodations, prime location and friendly, attentive staff, making it a strong choice for a variety of travelers.
Categories
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Ski
Honeymoon
$
Info
Summary of reviews
Courtyard by Marriott Ottawa Downtown is highly praised for its fantastic central location in Ottawa, placing guests within easy walking distance of popular attractions like ByWard Market, Parliament Hill and the Rideau Shopping Centre. This prime spot allows visitors to conveniently explore the city’s vibrant cultural and culinary scenes.
Guest feedback on the breakfast experience is mixed. While the quality and service receive commendation, some guests feel options are limited and the cost high as breakfast is not included with the stay. Nonetheless, the on-site Bistro restaurant is positively noted for its friendly staff and nice food.
The hotel provides clean, modern and spacious accommodations with particular praise for the large comfortable beds and well-maintained facilities. While some minor issues like occasional noise from the streets and less-than-perfect bathroom doors are noted, the overall room experience is favorable with effective air conditioning and modern renovations enhancing guest comfort.
Cleanliness across the hotel, including both rooms and communal areas, is largely appreciated, though there are occasional mentions of unclean bathrooms or worn-out items. The consistently positive highlight is the friendly, professional and helpful staff, who significantly enhance the guest experience.
Parking is a point of concern, as while it is available on-site, it is often considered expensive, limited and challenging to navigate, prompting some guests to seek cheaper alternatives nearby.
Overall, Courtyard by Marriott Ottawa Downtown excels in offering a comfortable, clean and conveniently located stay, supported by a warm and accommodating staff, ensuring guests have a pleasant and memorable experience in Ottawa.
Guest feedback on the breakfast experience is mixed. While the quality and service receive commendation, some guests feel options are limited and the cost high as breakfast is not included with the stay. Nonetheless, the on-site Bistro restaurant is positively noted for its friendly staff and nice food.
The hotel provides clean, modern and spacious accommodations with particular praise for the large comfortable beds and well-maintained facilities. While some minor issues like occasional noise from the streets and less-than-perfect bathroom doors are noted, the overall room experience is favorable with effective air conditioning and modern renovations enhancing guest comfort.
Cleanliness across the hotel, including both rooms and communal areas, is largely appreciated, though there are occasional mentions of unclean bathrooms or worn-out items. The consistently positive highlight is the friendly, professional and helpful staff, who significantly enhance the guest experience.
Parking is a point of concern, as while it is available on-site, it is often considered expensive, limited and challenging to navigate, prompting some guests to seek cheaper alternatives nearby.
Overall, Courtyard by Marriott Ottawa Downtown excels in offering a comfortable, clean and conveniently located stay, supported by a warm and accommodating staff, ensuring guests have a pleasant and memorable experience in Ottawa.
Categories
Ski
Accessible
Sustainability Journey
$
Info
Summary of reviews
Homewood Suites By Hilton Ottawa Downtown has earned considerable praise for its prime location, nestled in the heart of downtown Ottawa. This advantageous positioning allows guests easy access to major attractions like Parliament Hill, the War Memorial and various historic buildings, all within walking distance. The hotel's proximity to public transportation hubs, shops, restaurants and cafes further enhances its appeal, making it an ideal base for exploring the city.
Guests frequently commend the modern and well-maintained rooms, which are clean, spacious and often come with fully equipped kitchens. These attributes make the hotel particularly comfortable for families and those seeking apartment-style accommodations. Additional facilities such as a heated indoor pool, gym and ample parking contribute to the hotel’s attractiveness. The pet-friendly policy and friendly, bilingual staff also cater well to guests with varied needs, further enhancing the overall experience.
The breakfast service is generally well-received with many praising the wide variety and quality of food. However, there are occasional remarks about the need for more variety and improvements in specific items like coffee. The dinner experience at the Tulip restaurant receives mixed reviews with praise for the quality of food and service mingled with suggestions for menu improvements and critiques about portion sizes. Despite these points, the nearby dining options offer ample alternatives.
Guest satisfaction is significantly boosted by the friendly, helpful and efficient staff, who are noted for their welcoming demeanor and professional service. The staff's bilingual capabilities add convenience for international travelers and their attentiveness contributes to a positive atmosphere.
The hotel also shines in terms of cleanliness with many guests emphasizing the spotless condition of rooms and common areas. The excellent hygiene standards are complemented by the modern appearance of the accommodations, making for a comfortable stay.
Regarding WiFi, guests mostly find it fast, strong and easy to access, although occasional issues do arise, suggesting room for improvement in consistency and security. The gym receives high marks for being well-equipped and available 24/7, catering to various fitness needs. The indoor pool, while popular, has mixed reviews due to occasional overcrowding and temperature issues.
Parking facilities are generally appreciated for their convenience and security, despite some guests finding the fees expensive and spaces somewhat tight. For families, the hotel excels in offering spacious rooms, child-friendly amenities and entertainment options, ensuring an enjoyable stay for all ages.
In summary, Homewood Suites By Hilton Ottawa Downtown stands out for its excellent location, well-maintained accommodations, commendable cleanliness and friendly staff, making it a strong choice for travelers exploring Ottawa. While there are areas for improvement, particularly in food service and additional amenities, the overall experience is highly positive.
Guests frequently commend the modern and well-maintained rooms, which are clean, spacious and often come with fully equipped kitchens. These attributes make the hotel particularly comfortable for families and those seeking apartment-style accommodations. Additional facilities such as a heated indoor pool, gym and ample parking contribute to the hotel’s attractiveness. The pet-friendly policy and friendly, bilingual staff also cater well to guests with varied needs, further enhancing the overall experience.
The breakfast service is generally well-received with many praising the wide variety and quality of food. However, there are occasional remarks about the need for more variety and improvements in specific items like coffee. The dinner experience at the Tulip restaurant receives mixed reviews with praise for the quality of food and service mingled with suggestions for menu improvements and critiques about portion sizes. Despite these points, the nearby dining options offer ample alternatives.
Guest satisfaction is significantly boosted by the friendly, helpful and efficient staff, who are noted for their welcoming demeanor and professional service. The staff's bilingual capabilities add convenience for international travelers and their attentiveness contributes to a positive atmosphere.
The hotel also shines in terms of cleanliness with many guests emphasizing the spotless condition of rooms and common areas. The excellent hygiene standards are complemented by the modern appearance of the accommodations, making for a comfortable stay.
Regarding WiFi, guests mostly find it fast, strong and easy to access, although occasional issues do arise, suggesting room for improvement in consistency and security. The gym receives high marks for being well-equipped and available 24/7, catering to various fitness needs. The indoor pool, while popular, has mixed reviews due to occasional overcrowding and temperature issues.
Parking facilities are generally appreciated for their convenience and security, despite some guests finding the fees expensive and spaces somewhat tight. For families, the hotel excels in offering spacious rooms, child-friendly amenities and entertainment options, ensuring an enjoyable stay for all ages.
In summary, Homewood Suites By Hilton Ottawa Downtown stands out for its excellent location, well-maintained accommodations, commendable cleanliness and friendly staff, making it a strong choice for travelers exploring Ottawa. While there are areas for improvement, particularly in food service and additional amenities, the overall experience is highly positive.
Categories
Accessible
Ski
Honeymoon
$
Info
Summary of reviews
The Hilton Garden Inn Ottawa Downtown is highly praised for its exceptional central location, making it an ideal base for both leisure and business travelers to explore Ottawa. Guests appreciate the proximity to notable landmarks such as the Parliamentary buildings and the War Museum, as well as various metro stations, eateries and convenience stores. The modern, clean and welcoming environment of the hotel is frequently mentioned, along with the well-designed rooms and scenic river views from higher floors.
The rooms themselves are described as spacious, clean and well-equipped with modern décor and amenities such as microwaves, coffee machines and fridges. Visitors highlight the comfort of the beds and the abundance of electrical plugs available. Despite occasional comments about room size and bed dimensions, the overall sentiment remains positive with guests valuing the beautiful views and the helpful, friendly staff.
Impeccable cleanliness is a standout feature with guests consistently noting the spotless condition of both rooms and common areas. The staff receive significant commendation for their friendliness and professionalism with many guests appreciating their multilingual abilities, enhancing the overall pleasant and welcoming atmosphere of the hotel.
The pool area also garners positive feedback for its cleanliness and suitability for laps, though there's a mixed response about the water temperature. The breakfast experience is varied with several guests enjoying the quality and convenience of the food, particularly when it is included in the room rate. However, there are comments regarding the limited selection organizational issues and perceived high cost.
Parking services receive mixed reviews with some guests appreciating the convenience and accessibility, while others point out limitations concerning space, height restrictions for larger vehicles and additional fees. Despite these minor drawbacks, the overall consensus remains favorable, emphasizing the hotel's strategic location, modern facilities and the high standards maintained by the staff and cleanliness.
In summary, the Hilton Garden Inn Ottawa Downtown is well-regarded for its convenient central location, modern and clean accommodations and exceptional service, making it a strong choice for visitors to Ottawa.
The rooms themselves are described as spacious, clean and well-equipped with modern décor and amenities such as microwaves, coffee machines and fridges. Visitors highlight the comfort of the beds and the abundance of electrical plugs available. Despite occasional comments about room size and bed dimensions, the overall sentiment remains positive with guests valuing the beautiful views and the helpful, friendly staff.
Impeccable cleanliness is a standout feature with guests consistently noting the spotless condition of both rooms and common areas. The staff receive significant commendation for their friendliness and professionalism with many guests appreciating their multilingual abilities, enhancing the overall pleasant and welcoming atmosphere of the hotel.
The pool area also garners positive feedback for its cleanliness and suitability for laps, though there's a mixed response about the water temperature. The breakfast experience is varied with several guests enjoying the quality and convenience of the food, particularly when it is included in the room rate. However, there are comments regarding the limited selection organizational issues and perceived high cost.
Parking services receive mixed reviews with some guests appreciating the convenience and accessibility, while others point out limitations concerning space, height restrictions for larger vehicles and additional fees. Despite these minor drawbacks, the overall consensus remains favorable, emphasizing the hotel's strategic location, modern facilities and the high standards maintained by the staff and cleanliness.
In summary, the Hilton Garden Inn Ottawa Downtown is well-regarded for its convenient central location, modern and clean accommodations and exceptional service, making it a strong choice for visitors to Ottawa.
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Pool
Heated Pool
Indoor Pool
Pool Water Slide
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