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Summary of reviewsRooms on The Prom is highly praised for its exceptional location in the heart of Cheltenham, offering easy access to shops, restaurants, and the vibrant local nightlife. Guests appreciate the convenience of free parking and the warm hospitality provided by the friendly and accommodating staff, enhancing the overall experience.
The breakfast offerings at Rooms on The Prom receive consistently positive feedback, with guests enjoying the variety of both continental and cooked options, notably the well-cooked full English breakfast. The freshly cooked-to-order service and the hosts' friendliness contribute to a delightful start to the day.
The accommodations are noted for being spacious, clean, and beautifully appointed, with attention to detail in decor and comfy beds providing a restful sleep. Cleanliness is a standout attribute, with spotless rooms and modern bathrooms adding to the comfort of the stay. Helpful amenities such as kitchenettes further enhance the convenience for guests.
Staff at Rooms on The Prom are frequently commended for their outstanding hospitality and helpfulness, with many reviews emphasizing their dedication to ensuring a pleasant stay. The beds, often described as spacious and comfortable, contribute positively to the guest experience, though a few mention minor issues with some bedding.
Overall, Rooms on The Prom offers an inviting atmosphere with its blend of comfort, prime location, and welcoming service, making it an ideal choice for travelers looking for a memorable stay in Cheltenham. Show more
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Categories
Small Hotel
Set in a Grade II listed building, this property retains original features and offers cosy rooms. Despite a central location, guests find it quiet and peaceful.
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
4-Star Hotel
Room Types
Single Room with Garden ViewThis room is located on the 3rd floor, accessible by 66 steps. It has double bed, with an en-suite bathroom, complimentary toiletries, hairdryer, tea/coffee making facilities, WiFi, a flat-screen TV, and overlooks Cheltenham town centre. A kitchenette provides tea/coffee making facilities with microwave, toaster, and mini fridge., An Iron & Ironing board are also available.
Double RoomThis large room is located on 1st floor, accessible by 22 steps. It overlooks the Royal Well and has a king-size bed, an en-suite bathroom with shower over bath, and a flat-screen HDTV. There is a dressing table, tea/coffee making facilities, armchairs, coffee table, free toiletries, hairdryer, wardrobe space and WiFi. A kitchenette provides tea/coffee making facilities, with microwave, toaster, mini fridge. An Iron & Ironing board are also available
Deluxe Double RoomThis large room is located on 2nd floor, accessible by 44 steps. It overlooks the Royal Well and has a super king-size bed, an en-suite bathroom and a flat-screen HDTV. There is a dressing table, hairdryer, tea/coffee making facility, chaise lounge, desk, free toiletries, wardrobe space and WiFi. A kitchenette provides tea/coffee making facility, with microwave, toaster, mini fridge. Iron & Ironing board are also available.
Deluxe Double Room with BalconyThis very spacious double room is located on 1st floor, accessible by 22 steps. It has a super king-size bed, an en-suite bathroom, complimentary toiletries, hairdryer, a flat-screen HDTV, additional seating with a chaise longue, includes tea/coffee making facilities and WiFi. Guests can also enjoy sitting on a balcony overlooking the Promenade.
Classic Double RoomThis room is located on 2nd floor, accessible by 44 steps. It has a king-size bed, en-suite bathroom, a flat-screen HDTV, tea/coffee making facilities, hairdryer, complimentary toiletries, WiFi and wardrobe space. An iron & ironing board are also available.
Superior Queen RoomThis room is located on the ground floor and has a super king-size bed. It has an en-suite bathroom, flat-screen HDTV, dressing table, tea/coffee making facilities, complimentary toiletries, hairdryer, WiFi, iron and ironing board.
Family RoomThis family room has a king-size bed and 2 sofa beds and is located on the lower ground floor with access via 13 steps, and additional access at street level. It includes an en-suite bathroom, flat-screen HDTV, tea/coffee making facilities, hairdryer, complimentary toiletries, WiFi, iron and ironing board.
Superior Family RoomThis family room has a king-size bed and 2 sofa beds and is located on the lower ground floor with access via 13 steps. It includes an en-suite bathroom, flat-screen HDTV, tea/coffee making facilities, hairdryer, complimentary toiletries and WiFi, Iron and Ironing board. This room also has sole use of a small outdoor courtyard.
Family SuiteFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the kitchenette, which has a refrigerator, kitchenware, a microwave and a toaster. The family room has parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area as well as city views. The unit has 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. In the kitchenette, guests will find kitchenware, a microwave and a toaster. The double room has parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of town, Rooms on The Prom stands out with its unbeatable location. Situated right on the Promenade, this guest house offers a superb spot for those eager to explore the vibrant charms of Cheltenham. Guests frequently praise its positioning as being within easy walking distance to shops, restaurants, and exciting nightlife, making it a perfect choice for both leisure and race-goers alike. The convenience of free parking adds to its appeal for travelers with vehicles. Beyond the prime location, visitors appreciate the warm hospitality from the friendly and accommodating staff, contributing to a delightful overall experience. The charming building, coupled with its central location, provides an excellent base for exploring the town by foot, ensuring a comfortable and memorable stay.
Breakfast
Visitors to Rooms on The Prom consistently praise the hotel's breakfast offerings, describing it as an excellent and enjoyable start to the day. The hotel provides a comprehensive selection of both continental and cooked options, satisfying different preferences. Guests frequently mention the quality of the full English breakfasts, emphasizing that they are well-cooked and presented with care.
The freshly cooked-to-order service enhances the experience, with the breakfast arriving promptly and meeting guests' expectations. Many appreciate the diverse range, including cereal, fresh milk, fruits, and a delightful fry-up, ensuring guests have ample choices to suit their morning routines. The bacon, in particular, gains special mentions for its exceptional taste.
The hosts contribute significantly to the overall breakfast experience with their friendliness and efficiency, creating a welcoming environment that starts the day on a positive note. Whether indulging in a quick bite or a leisurely meal, guests find the breakfast at Rooms on The Prom to be a delicious and plentiful treat that sets the tone for a fantastic day ahead.
Rooms
Nestled in a fantastic location, Rooms on The Prom offers visitors a delightful stay characterized by spacious, clean, and beautifully appointed rooms. Guests frequently commend the hotel's attention to detail in decor, with rooms exuding a sense of warmth and coziness that makes visitors instantly feel at home. The accommodations are not only vast but thoughtfully designed with comfort in mind, featuring comfy beds that make sleeping a pleasure.
One of the standout features of the rooms is their cleanliness, consistently noted by guests as exceptional. The rooms boast lovely furnishings, helpful kitchenettes, and clean, large bathrooms that add to the overall convenience of the stay. Guests appreciate the size of the rooms, whether they are enjoying expansive family rooms or smaller rooms perfect for solo travelers.
While some rooms face a bustling street, the views from other rooms capture the charm of the town, providing a serene escape from the activity outside. Though there are minor issues such as low-quality furniture in some rooms or awkward bathroom layouts, these do not detract significantly from the overall comfort and appeal.
Overall, Rooms on The Prom provides an inviting atmosphere, making it an ideal choice for travelers seeking a blend of comfort, excellent location, and pristine accommodations.
Beds
Rooms on The Prom consistently receives praise for its beds, with guests frequently highlighting their comfort. Many reviews emphasize the spaciousness of the double beds, often described as comfortable or very comfortable, making for a relaxing stay. The rooms themselves are noted for their large size and comfort, further enhancing the overall guest experience. Staff are mentioned positively, contributing to the welcoming atmosphere. While most guests enjoyed their sleep experience, a few noted some beds and bedding as being outdated or not as comfortable. Overall, the majority of visitors leave with favorable impressions regarding the comfort of the beds at this accommodation.
Cleanliness
Tucked away in a fantastic location, 'Rooms on The Prom' consistently impresses with its exceptional cleanliness. Guests frequently praise the hotel for its pristine and spotlessly clean rooms, which are both comfortable and beautifully decorated. The modern bathrooms receive special mention for their cleanliness and size. The amenities are well appointed, including conveniences such as a kettle, fridge, and microwave, adding to the self-sufficient comfort of the stay. Visitors appreciate the blend of cleanliness with great service, noting the staff's dedication to maintaining a high standard. Overall, the immaculate presentation of the rooms and the welcoming environment contribute to a truly enjoyable stay.
Staff
Located in a convenient central location, Rooms on The Prom is renowned for its outstanding hospitality, consistently praised in guest reviews. Visitors frequently highlight the exemplary communication, even before arrival, and commend the staff for their friendly, welcoming demeanor. Whether it's the warm reception from Rahj and his wife or the general helpfulness and professionalism of the team, the service exceeds expectations. The owners, often described as lovely and generous with their time, make every effort to accommodate guests, offering seamless check-ins and addressing any needs promptly. The staff's commitment to ensuring a comfortable stay is evident, with reviews emphasizing their willingness to go above and beyond. It's clear that at Rooms on The Prom, guests experience not only a pleasant stay but also warm, genuine hospitality.
No, Rooms on The Prom doesn't have any pool.
No, a spa isn't available at Rooms on The Prom.
No, Rooms on The Prom doesn't allow dogs.
No, parking facilities aren't available at Rooms on The Prom.