4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Sur Bacalar presents itself as a well-maintained and generally hospitable establishment that comfortably aligns with its four-star rating. Guests frequently highlight the spacious rooms and the overall pleasant condition of the facilities, which are better than expected for a hotel of its class. Many reviews mention that the hotel offers good value for money, making it a suitable option for travelers seeking a reasonably priced yet quality stay in Bacalar.
However, there are a few areas where the hotel does not meet expectations. Some guests find the hotel overpriced for its four-star rating and note inconsistencies such as the lack of intermediate cleaning during the stay and the need for better fridge replacements, which detract from the overall experience. Despite these shortcomings, the hotel largely meets the expectations associated with its four-star status and is considered an excellent option for those planning a visit to Bacalar.
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