CREW Hotel

Chiang Mai 18.77945800, 98.99270000 , 50/3 Soi 1, Rakaeng Road Haiya Sudistrict, Muang Chiang Mai (Show on Map)
9.2
Excellent


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Summary of reviewsCREW Hotel in Chiang Mai enjoys widespread praise for its excellent location, superior cleanliness, modern amenities and exceptional staff service. Situated near major attractions like Chiang Mai Gate, Tha Phae Gate and bustling night markets, the hotel's prime location makes it an ideal base for exploration. Guests particularly appreciate being able to walk to key sites while enjoying a tranquil setting just outside the city center.

The hotel's breakfast offerings are highly acclaimed, featuring a varied buffet that includes both Western and Thai options. Guests delight in the wide array of choices, including unique dishes like Japanese miso soup and the provision of unlimited bottled water, coffee and tea. The generous portions and continuous replenishment of dishes make the breakfast experience a standout feature for many.

Rooms at CREW Hotel are consistently described as spacious, clean and comfortable, boasting modern, minimalist decor. The large, comfortable beds with high-quality linens are a highlight, contributing significantly to the restful ambiance. While some rooms may offer limited storage space, the overall design and amenities provide a pleasant stay. Reviews frequently mention the bathrooms for their modern fixtures and cleanliness, further enhancing the guest experience.

Cleanliness is a hallmark of CREW Hotel with guests consistently noting the spotless condition of both rooms and common areas. The daily thorough cleaning and attentive service from a friendly and helpful staff underscore the hotel's commitment to maintaining a high standard of hygiene. This, coupled with thoughtful amenities like complimentary chilled water and constant availability of refreshments, adds considerable value to the stay.

The staff at CREW Hotel receive unanimous praise for their friendliness and helpfulness, going above and beyond to ensure a comfortable and welcoming environment. The reception team is particularly commended for their superb service and excellent recommendations, contributing to a homey atmosphere that many guests find memorable.

WiFi service at the hotel is generally praised for its speed and reliability, despite occasional weak signals in certain areas. The convenience of free WiFi, along with the provision of unlimited beverages and snacks, enhances the overall guest experience.

While the indoor pool garners mixed reviews due to its small size and cold water temperature, it is nevertheless appreciated for its cleanliness and charm. The pool provides a quaint touch to the hotel's modern decor, although improvements in temperature control and regular maintenance could further enhance guest satisfaction.

In summary, CREW Hotel stands out as an excellent choice for travelers in Chiang Mai, offering a blend of modern amenities, exceptional service and a prime location, all at a great value for money.
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Categories
3-Star Hotel
Featuring 3-star accommodation, CREW Hotel is located in Chiang Mai, 700 metres from Chiang Mai Gate and 1.3 km from Chiang Mai Night Bazaar. The hotel features an indoor pool, a 24-hour front desk and free WiFi.

Hotel with Indoor Pool
Crew Hotel is listed as having an indoor pool, offering a convenient amenity for guests.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Room Types
Standard Double Room This double room has minibar and cable TV.

Standard Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Double Room with Pool View This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Deluxe Double Room with Extra bed This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Duplex Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.

Guest Reviews
9.2
Excellent
Location
Located in Chiang Mai, CREW Hotel garners praise for its prime and convenient location. Guests frequently highlight its proximity to major attractions such as the Chiang Mai Gate, Tha Phae Gate, temples and bustling night markets. These destinations are within easy walking distance, making it a perfect base for exploring the old town. Many reviews emphasize the quietness of its setting, despite being near central areas, ensuring a peaceful stay while still being close to the city center.

The hotel is described as being in a quiet area just outside the city walls, allowing guests to enjoy a tranquil environment without being far from the action. It's just a short walk to the historic center and famed Saturday and Sunday night markets. Visitors appreciate that major locations and popular central areas are readily accessible and exploring Chiang Mai on foot is a breeze from the hotel's location.

The modernness and cleanliness of the hotel also receive positive mentions, along with attentive and cheerful staff. However, a few reviews note that it is situated in a narrow alley, which some might find a bit ambiguous. But, overall, the hotel's unbeatable location, coupled with its serene ambiance and proximity to key attractions, makes it an excellent choice for travelers visiting Chiang Mai.

Breakfast
The breakfast at CREW Hotel has garnered a plethora of positive feedback from guests, highlighting its excellence and variety. Many guests praise the breakfast as being perfect, superb and delicious with a notable emphasis on the wide array of choices available daily. The buffet-style setup is abundant, offering options that cater to both Western and Thai preferences, including some unique dishes like Japanese miso soup. The hotel goes above and beyond to maintain a varied menu with each day presenting different offerings, much to the delight of long-staying guests.

Numerous reviews appreciate the hotel's effort in providing a high-quality breakfast experience, often mentioning the generous portions and the continuous replenishment of dishes. Free bottled water, available unlimitedly and complimentary coffee and tea throughout the day add significant value to the overall breakfast experience. Some guests highlighted the fresh fruits, dairy products, sweet and savory options and the surprising inclusion of vegan choices, which are all presented beautifully.

The breakfast is described as being very good to excellent with many guests considering it one of the best they have had during their travels. It's noted for being abundant, offering plenty of options to suit nearly all preferences and living up to its reputation. However, a few reviews indicated that additional variety could improve the experience and pointed out the absence of gluten-free options. Despite this, the overwhelming consensus is that the breakfast at CREW Hotel is a standout feature, making it an excellent choice for travelers seeking a fulfilling start to their day.

Rooms
The CREW Hotel consistently impresses its guests with its modern, well-designed accommodations. Visitors frequently highlight the spaciousness of the rooms, which are also described as clean, comfortable and well-appointed. Many reviews rave about the large, comfortable beds and the quality of the linens. The suites are equipped with all necessary amenities, including great views in some cases, which enhance the overall stay.

Guests appreciate the contemporary and stylish decor, noting that the hotel embraces a modern, minimalist aesthetic. Cleanliness is a recurring theme with rooms meticulously maintained and serviced daily, ensuring fresh towels and other essentials are always provided.

Despite some minor drawbacks, such as limited storage space and rooms that can feel somewhat cramped for three people, the overall feedback is overwhelmingly positive. The bathrooms are often singled out for their cleanliness and modern fixtures. The duplex rooms and those on higher floors are particularly noted for their brightness and sophisticated design, although some ground-floor rooms may lack ample natural light.

Additional perks like free water, tea, coffee and fruits contribute to the positive experience. The hotel's location near the historic old town and the friendly, helpful staff also enhance its appeal. Overall, the CREW Hotel earns high marks for its comfortable, modern and spacious accommodations, making it a popular choice for travelers.

Beds
The beds at CREW Hotel have received numerous positive comments from guests, who consistently describe them as comfortable and conducive to a good night's sleep. Words like "super comfy" and "very comfortable" frequently appear with specific mentions of beds being both firm and supportive. The large king-size beds are particularly highlighted as a favorite feature. Although a few guests noted the beds as being a bit hard, this did not significantly detract from their overall satisfaction. Comfortable pillows and fresh bedding contribute to the overall restful experience, making the hotel's beds a big plus for many visitors. Guests can expect a blend of comfort and modern amenities throughout the spacious rooms, enhancing their stay at this clean and contemporary establishment.

Cleanliness
Nestled conveniently near the old town of Chiang Mai, CREW Hotel boasts excellent cleanliness throughout its contemporary premises. Guests consistently praise the spotless rooms and impeccably maintained facilities, noting that every corner of the hotel exudes cleanliness and modernity. The rooms are described as bright, spacious, comfortable and equipped with new, modern decor, offering both comfort and functionality. Many visitors appreciate the daily thorough cleaning, ensuring a high standard of hygiene.

The staff at CREW Hotel receives high marks for their friendliness and helpfulness, further enhancing the welcoming atmosphere of this well-organized establishment. Besides the excellent cleanliness, guests enjoy the thoughtful amenities such as complimentary chilled water, a varied and well-stocked breakfast and constant availability of refreshments. Special mentions go to the clean and pleasant pool area, efficient Wi-Fi and the ease of access to the city's attractions, all while maintaining a peaceful and quiet ambiance.

Overall, CREW Hotel stands out not just for its superb cleanliness but also for the modern, smart-home inspired environment it offers. With everything meticulously maintained and designed for comfort, it provides a truly pleasant stay for travelers.

Staff
CREW Hotel boasts a highly regarded team noted for their exceptional friendliness and helpfulness. Guests consistently praise the staff for their superb service with many highlighting their prompt assistance in various situations, such as renting a scooter or dealing with small accidents. The staff's kindness, attentiveness and hospitality significantly enhance the overall guest experience. Many guests have noted that the staff is always smiling and available, making their stay comfortable and pleasant.

The young and courteous team is not only welcoming but also provides excellent recommendations and support throughout the stay. The reception staff, in particular, receive commendation for their friendliness and willingness to help, ensuring that guests feel well cared for. The warmth and attentiveness of the staff contribute to a homely and comfortable environment, making CREW Hotel a memorable place to stay.

Wi-Fi
CREW Hotel receives generally positive feedback about its WiFi services. Many guests commend the WiFi for being very fast, excellent and very good, allowing most to stay connected effortlessly during their stay. The high-speed internet is highlighted as a notable feature, ensuring smooth browsing and streaming. However, some guests noted that the WiFi signal could be weak in certain areas and that the connection was not consistently strong everywhere. Despite these occasional issues, the overall satisfaction with the WiFi remains high, ensuring a comfortable and convenient experience for most travelers. Additionally, the availability of unlimited drinking water bottles, juices and snacks throughout the day adds an extra layer of comfort, enhancing the stay at CREW Hotel.

Pool
The CREW Hotel features an indoor pool that offers both charm and cleanliness, described as a small but inviting space. Guests appreciated the pool's accessibility directly from certain rooms and the overall well-maintained condition, noting it as a pleasant spot for cooling off. Despite its smaller size, it fits well within the modern decor of the hotel.

However, feedback consistently mentions the water temperature being quite cold, often at 18 degrees, which detracted from the experience for some. This issue, along with occasional concerns about cleanliness and a strong chlorine smell, led to mixed opinions about the pool's usability. The indoor location of the pool, near the lobby and reception area, provided ease of access but was sometimes viewed as an unusual setting.

Overall, the indoor pool at CREW Hotel is visually appealing and adds a quaint touch to the accommodations, although improvements in temperature control and regular maintenance could enhance guest satisfaction.

3 Star
CREW Hotel offers exceptional value for money, consistently praised for its high cost-performance ratio. Guests find it better than typical three-star hotel facilities and describe it as fantastic for its rating. The hotel provides a comfortable, home-like atmosphere, despite not being a five-star establishment. Cleanliness and staff service are frequently highlighted with visitors particularly impressed by the design and the attentiveness of the employees. Overall, CREW Hotel stands out as a very good lodging option with excellent attention to detail and guest satisfaction.


Yes, CREW Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at CREW Hotel.

No, CREW Hotel doesn't allow dogs.

No, parking facilities aren't available at CREW Hotel.

No, CREW Hotel doesn't have a gym.

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