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Summary of reviewsHotel Wualai by CMStay is highly praised for its strategic location, which offers a serene escape in a quiet neighborhood while remaining conveniently close to Chiang Mai's vibrant city center. This enables guests to easily explore cultural attractions and enjoy the lively Saturday night market at Wualai walking street. The hotel's proximity to the airport further enhances its appeal for travelers.
The rooms at Hotel Wualai are noted for being modern, clean, and well-equipped, providing good value for money. Guests appreciate the comfortable and spacious accommodations, although some find the beds a bit hard, which is common in the region. The hotel offers practical in-room amenities such as air conditioning, TVs, and refrigerators, and the communal balcony space is a welcome retreat.
While the overall cleanliness of the hotel is commendable, particularly the rooms, some areas require more attention, especially the bathrooms. Despite this, the attentive staff contribute significantly to a pleasant stay, frequently cited for their friendliness and helpfulness. The staff go above and beyond to assist guests, creating a welcoming atmosphere and leaving a lasting positive impression.
Overall, Hotel Wualai by CMStay provides a relaxing and accessible base for city exploration, with modern facilities and amiable service enhancing the guest experience. Areas for improvement, such as bathroom cleanliness, could further elevate the experience, but the hotel remains a favorable choice for many travelers. Show more
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Hotel with Parking
3-Star Hotel
Room Types
Small Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Deluxe King StudioOffering free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. This studio is air-conditioned and features a flat-screen TV with cable channels, a seating area, a dining area and a wardrobe. The unit offers 1 bed.
Deluxe Queen Room with Two Queen BedsThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Budget Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Hotel Wualai by CMStay is strategically situated to provide its guests with an ideal balance of tranquility and accessibility. Nestled in a quiet neighborhood, the hotel offers a serene escape while being conveniently close to Chiang Mai's vibrant city center. Guests can easily explore the cultural attractions and bustling areas of the old town, which are just a short ten-minute walk away or accessible via local taxis.
The hotel is particularly favored for its proximity to the Wualai walking street, which transforms into a lively night market on Saturdays, offering an immersive experience of local crafts and cuisine right outside the doorstep. Additionally, its location near the airport makes it a convenient choice for travelers arriving in or departing from Chiang Mai.
Overall, the accommodation receives praise for its quiet surroundings despite being near main attractions, making it an excellent base for those looking to explore the city with ease. The modern and clean facilities, combined with friendly staff who are eager to assist with guests' needs including renting scooters, further enhance the appeal of this well-located hotel.
Rooms
Hotel Wualai by CMStay offers rooms that are generally perceived as modern, clean, and adequately furnished, providing good value for money. Guests appreciate the comfortable and spacious accommodations, though some rooms are smaller, they are perfectly suited for short stays and couples. The beds are reported to be comfortable, although some found them hard. The in-room amenities, including air conditioning, TVs, and refrigerators, contribute positively to the stay experience. While some reviewers noted minor maintenance issues, such as the need for light renovations or minor repairs, the overall cleanliness and upkeep of the rooms are commendable. The hotel’s location is also a highlight, as it's conveniently situated near the airport and the city center, with the added bonus of being close to the lively Saturday night market. Guests also enjoy the communal spaces, such as the balcony, which is an appreciated retreat. Additionally, the friendly staff and kind ownership leave a lasting impression, rounding out a pleasant stay at this accessible and quietly located hotel.
Beds
At 'Hotel Wualai by CMStay', guests frequently comment on the firmness of the beds, which seem to be a common feature in Thailand. While some find the beds a bit hard, others note that they manage to sleep comfortably, especially with the addition of extra toppers. Despite the mixed reviews on the comfort of the mattresses, there seems to be an understanding that this is typical of the region. The pillows, in contrast, are described as very soft, adding a layer of comfort. Sheets generally appear clean, though some guests noted slight yellowing. While the firmness of the beds might not be to everyone's taste, many seem to find a way to rest adequately during their stay.
Cleanliness
Hotel Wualai by CMStay offers an experience that starts with very friendly and helpful staff, who are always ready to assist guests, even offering small gestures like providing umbrellas in the rain. Many guests appreciate the overall cleanliness of the rooms and find them to be clean and inexpensive, comparing favorably with alternatives in the area. The 24/7 reception adds to the convenience of staying at this establishment. However, the cleanliness of the bathrooms tends to be a recurring issue, with multiple reviews pointing out areas that require more attention, such as grout, shower drains, and towels with stains. Despite some rooms being described as very clean and brand new, certain concerns regarding bed linens and bathroom hygiene continue to be noted. Balcony cobwebs and dirty floors further suggest areas for improvement. Visitors who prioritize thorough cleaning might find the standards lacking compared to other accommodations. Overall, while the hotel provides a pleasant stay with clean rooms and attentive staff, upgrading the bathroom cleanliness and ensuring more detailed housekeeping could enhance the guest experience significantly.
Staff
Hotel Wualai by CMStay in Chiang Mai offers a heartwarming experience defined by its exceptional staff. Visitors frequently highlight the friendliness and helpful nature of the team, who exceed expectations to assist with any need. The hosts and owners are often described as a lovely and polite couple, ensuring a welcoming atmosphere from the outset. Guests consistently appreciate the kindness, availability, and attention provided by the staff, who go out of their way to address requests and offer practical assistance, such as luggage help and room preferences. The staff's politeness and pleasant demeanor add to the charm of this quietly located hotel, contributing significantly to a stay that garners positive reflections.
No, Hotel Wualai by CMStay doesn't have any pool.
No, a spa isn't available at Hotel Wualai by CMStay.
No, Hotel Wualai by CMStay doesn't allow dogs.
Yes, parking facilities are available at Hotel Wualai by CMStay.