Mercure Chiang Mai

Chiang Mai 18.80220600, 98.98559300 , 183 Changpuek Road, Tambon Sripoom, Amphoe Muang, Chiang Mai (Show on Map)
8.1
Very Good


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Summary of reviewsMercure Chiang Mai receives high praise from guests for providing excellent service and amenities in a convenient location. Situated near the Old Town, it offers easy access to historic sites, vibrant markets, and local attractions, making it an ideal choice for travelers keen on exploring the city. Despite its bustling surroundings, the hotel ensures a restful experience, reinforced by its modern aesthetics and exceptional service.

The breakfast offerings at Mercure Chiang Mai stand out for their richness and variety, with a buffet that caters to diverse tastes through fresh-made omelets and unique Thai dishes. Guests appreciate the tasty, well-presented meals that provide a delightful start to the day, although enhancements in vegetarian options could improve this further. Among the offerings, the northern-style eggs benedict receives particular acclaim.

Guests enjoy spacious and clean rooms, well-maintained to offer comfort and scenic views, notably of nearby mountains. While some furnishings may seem outdated, this does not detract significantly from the overall experience, as families find the spacious rooms and good air conditioning conducive to a comfortable stay.

Cleanliness is generally praised, with the hotel maintaining high standards in room upkeep and communal areas. Any rare issues are promptly addressed by the attentive staff, who are consistently described as warm, professional, and efficient. Their friendliness and helpfulness enhance the overall atmosphere, contributing significantly to a positive experience.

The swimming pool is noted for being clean, large, and ideal for relaxation, with some minor remarks regarding the temperature and storage space for damp items. The beds receive particular commendation for their generous size and comfort, enhancing guest satisfaction with their inviting and restful qualities.

Overall, Mercure Chiang Mai is celebrated for its welcoming staff, comfortable amenities, and strategic location, ensuring guests enjoy a pleasant and memorable stay.
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Categories
Hotel near Golf Courses
While a standard hotel, its location on Changpuek Road offers reasonable access to golf courses. It provides reliable accommodations for golf travelers.

Business Hotel
As part of the Mercure brand, this hotel provides standard business amenities. It offers a convenient location and necessary facilities.

Accessible Hotel
As part of the Accor group, Mercure hotels often provide accessible facilities, including wheelchair access, ramps, and adapted rooms, ensuring guests with mobility issues can enjoy a comfortable and convenient stay.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Standard King Room Cosy air-conditioned rooms feature a LED TV, a writing desk and free WiFi. An en suite bathroom and a hairdryer are included.

Standard Twin Room Cosy air-conditioned rooms feature a LED TV, a writing desk and free WiFi. An en suite bathroom and a hairdryer are included.

Superior King Room Room features added amenities including a safety deposit box, bathrobes, slippers, LED TV and a hairdryer.

Deluxe King Room Located on a top floor, the spacious non-smoking room features a LED TV, a work desk, a safety deposit box and free WiFi. It also comes with a private bathroom with shower facilities, bathrobe, slippers and a hairdryer.

Deluxe Twin Room Situated on the top floor, the spacious, non-smoking room features a LED TV, a work desk and a seating area. Added features include free WiFi, a safety deposit box and a private bathroom with hairdryer, bathrobes and slippers.

Superior Twin Room This twin room has a electric kettle, tile/marble floor, LED TV and seating area.

Junior King Suite Has LED TV

Guest Reviews
8.1
Very Good
Location
Mercure Chiang Mai is strategically positioned to offer both convenience and tranquility, making it an ideal choice for travelers exploring this vibrant city. Its proximity to the Old Town allows guests easy access to historic sites, local attractions, and the bustling night markets, all within a short 10-minute walk. The neighborhood is lively, with an array of street food outlets offering delicious and affordable options. Furthermore, the hotel sits beside Tops supermarket and Chang Phueak Market, ensuring guests have access to all essentials and local flavors.

The location is not only close to Chiang Mai’s city center, but also provides convenient transportation links to the airport and other key areas, such as the Chiang Mai Boxing Stadium. Despite being nestled in a vibrant area, guests have noted the ability to enjoy a restful night's sleep, adding a layer of comfort to their stay.

While Mercure Chiang Mai embraces a modern style rather than traditional Thai aesthetics, its location paired with exceptional service makes it a perfect hub for both leisure and exploring all that the city has to offer.

Breakfast
Nestled in the enchanting city of Chiang Mai, Mercure Chiang Mai offers a breakfast experience that largely satisfies its guests with diverse and flavorful options. Visitors rave about the well-supplied breakfast buffet that caters to a variety of tastes—from fresh-made omelettes to intriguing Thai-style dishes. Guests appreciate not only the extensive selection but also the rich Eastern-style spread that adds a unique touch to the morning meal. The kitchen staff receive high praise for their excellence in delivering tasty and well-presented food, contributing to an enjoyable start to the day. For those seeking value, the buffet breakfast is considered an excellent option, offering a sumptuous array of dishes that are both delicious and varied.

While the breakfast receives plenty of accolades, there are mentions of areas for improvement. Some guests suggest enhancing the variety, particularly in vegetarian options. Nonetheless, the northern style eggs benedict stands out as a specialty, earning particular acclaim for its delicious taste.

Overall, the breakfast at Mercure Chiang Mai is largely celebrated for its taste, presentation, and value, making it a delightful part of the stay for many travelers.

Rooms
Mercure Chiang Mai offers guests a comfortable stay with consistently spacious and clean rooms. Travelers appreciate the commodious layout that provides ample space for relaxation. Many guests highlight the cleanliness, noting that rooms are well-serviced and maintained to a satisfactory standard. The hotel also offers options such as deluxe rooms on the higher floors, which feature plenty of natural light and impressive views of the nearby mountains — a definite highlight for those seeking scenic beauty from their accommodations.

While some reviews point out that the furnishings show signs of aging, the overall experience remains positive as the slight outdated nature of the decor does not detract significantly from the comfort provided. The beds are noted to be generously sized, offering an inviting space for quality rest. Families particularly benefit from rooms that communicate, allowing for convenient and comfortable lodging during their stay. Overall, the spacious, clean environment and good air conditioning create a pleasant atmosphere for both leisure and business travelers.

Beds
The beds at Mercure Chiang Mai have received consistent praise in guest reviews for their generous size and comfort. Many guests have highlighted the large, spacious beds, some noting the impressive 3x2 meter dimensions. The comfort of the beds is frequently acknowledged, with descriptions such as "very comfy" and "sleeps well." The arrangement of two big queen-size beds that can be placed together also adds to the flexibility and comfort of the accommodation. Overall, the beds contribute significantly to the positive lodging experience at this well-situated hotel, noted for its friendly staff, convenient amenities like Tops supermarket and an Amazon coffee shop nearby, as well as its accessible location with ample free parking.

Cleanliness
Mercure Chiang Mai receives generally favorable comments about its cleanliness in guest reviews. Many visitors note the hotel as clean and comfortable, with rooms often described as larger than expected and pleasantly kept. The cleanliness of the hotel is praised, with several areas deemed beautifully clean and visually appealing. The rooms are mentioned to be clean, with effective air conditioning adding to a comfortable stay. Though a few reviews mention finding hair and rubbish in the rooms or suggest a moderate level of cleanliness, the hotel staff is acknowledged for their quick and friendly response, ensuring that any issues are addressed promptly. The helpful and attentive staff contribute significantly to making guest experiences enjoyable, assisting with local tours and transportation to round out an overall pleasant stay.

Staff
Travelers to Mercure Chiang Mai can expect to encounter a team of staff that truly elevates the hotel experience with their warmth and professionalism. The staff is consistently described as exceptionally helpful, friendly, and kind, often going above and beyond to resolve even the smallest issues. Guests particularly appreciate how the staff speaks good English, facilitating smooth communication and enhancing their overall stay.

The dedication and cheerfulness of the staff members contribute significantly to a pleasant and welcoming atmosphere. The kitchen team receives praise for their excellence, with guests highlighting the quality of the breakfast. Reviewers frequently note the staff’s efficiency and attentiveness, ensuring that service is both prompt and delivered with a smile.

Even on busy days, the staff maintains their friendly demeanor, although some reviews mention that they appeared overworked. Nonetheless, the professionalism and charming nature of the hotel personnel consistently leave a positive impression, with guests feeling well-cared-for during their stay. Overall, the staff at Mercure Chiang Mai stands out as a highlight of the hotel, making guests feel especially welcome and valued.

Pool
Mercure Chiang Mai offers a swimming pool experience that many guests find enjoyable and relaxing. Visitors often highlight the pool's beauty and commend its size, describing it as clean, deep, and large. It's particularly appreciated for being a pleasant place to unwind, with towels conveniently provided for guests. The pool's location within the hotel grounds is deemed favorable, adding to its appeal.

Despite some remarks on the absence of a vibrant atmosphere and minor inconveniences like limited space for storing damp towels and swimming costumes, the overall sentiment is positive. While some guests find the pool temperature to be quite cold, it is generally considered nice and quiet, making it a good spot for those seeking a tranquil swim.


Yes, Mercure Chiang Mai has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Mercure Chiang Mai.

No, Mercure Chiang Mai doesn't allow dogs.

Yes, parking facilities are available at Mercure Chiang Mai.

No, Mercure Chiang Mai doesn't have a gym.

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