WE Terminal Hotel

Chiang Mai 18.76897700, 98.97904500 , 207/2 Mahidol Road, Tambon Chang Klan, Amphoe Muang (Show on Map)
8.0
Very Good


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Summary of reviewsWE Terminal Hotel enjoys a prime location near Chiang Mai International Airport, making it an ideal choice for travelers prioritizing convenience. The hotel is perfect for quick, hassle-free commutes, especially for early flights and is within walking distance to several dining and shopping options, including bustling night markets.

Guests appreciate the clean, comfortable and modern rooms, which come well-equipped with necessary amenities. While the beds receive consistent praise for their comfort and size, some rooms are noted to be slightly dated and occasionally suffer from cleanliness issues. Despite these minor drawbacks, the staff's friendliness and attentiveness significantly enhance the overall guest experience.

The breakfast buffet, typically enjoyed on the cozy 5th-floor terrace, offers fresh and tasty options like eggs, fried rice and fruits. Some guests feel that the breakfast could benefit from a wider variety, including more continental choices. The hotel's dinner options are highly recommended with several late-night dining spots and a vibrant nearby night market adding to the culinary appeal.

The rooftop pool is a well-maintained, serene spot despite its smaller size, providing a great place to unwind with a lovely view, further adding to the hotel's charm. Free WiFi is available throughout the premises with generally positive feedback, although some guests report occasional connectivity issues.

Private and secure parking is available, which is convenient for those driving their own vehicles. The four-star rating of the hotel is debated by some guests, who feel it offers excellent value for money, but it might not meet the luxurious standards typically associated with such a rating.

Overall, WE Terminal Hotel offers a highly satisfactory and comfortable stay, particularly for those seeking convenience, modern amenities and friendly service, all at a reasonable price point.
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Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Free Wi-Fi

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Standard Triple Room Providing free toiletries, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible triple room features air conditioning, a seating area with a flat-screen TV and a higher level toilet. The unit offers 3 beds.

Deluxe Double Room This double room has a tile/marble floor, minibar and electric kettle.

Deluxe Lanna Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible twin room features air conditioning, a seating area with a flat-screen TV and a higher level toilet. The unit offers 2 beds.

Standard Double Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this double room. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Located conveniently near Chiang Mai International Airport, WE Terminal Hotel is perfect for travelers seeking a quick and hassle-free commute. The hotel's prime position is particularly advantageous for early flights with many describing it as just minutes away by car, taxi or even walking distance. Its proximity to the airport makes it suitable for an overnight stay before catching a flight, enhancing the convenience for transit travelers.

In addition to its airport accessibility, the hotel is near several shopping and dining options. Several guests highlighted the ease of access to a large shopping center, local markets and night markets overflowing with food stalls. The location also offers quick taxi rides to main areas and is within a walkable distance to parts of the city center, although it is slightly removed from the Old Town and other central city attractions.

Overall, the WE Terminal Hotel is described as providing good value for money with clean and comfortable accommodations. Its prime location near the airport and modern amenities make it ideal for short stays, especially for those prioritizing convenience in travel plans.

Breakfast
At WE Terminal Hotel, the breakfast experience garners mixed reviews, but many guests find positives to highlight. One aspect that stood out is the delicious taste of the breakfast, described as fresh and tasty by numerous guests. The buffet style with a variety of choices, including made-to-order dishes and options such as eggs, fried rice and fruits, is appreciated by many.

However, some guests noted a lack of continental options with the selection being limited and primarily Asian. The fruit offerings could be expanded and some dishes, like boiled rice, were noted to be bland or undercooked. The coffee received particular criticism with multiple reviews mentioning it was too sweet or of poor quality.

Pricing for the breakfast seems reasonable for many, especially considering the buffet setup, although a few guests felt it was overpriced for what was offered. Some mentioned logistical issues, such as the need to pre-order breakfast, last-minute menu changes and minimal selections which should be improved.

The breakfast area on the 5th floor terrace generally received positive remarks, offering a cozy spot to enjoy the morning meal. Free coffee, hot chocolate and water were additional perks enjoyed by several guests.

Overall, while there are areas that need improvement such as variety and quality of certain items, the breakfast at WE Terminal Hotel has several commendable aspects that many guests seem to appreciate.

Dinner
WE Terminal Hotel offers a delightful dining experience with many guests highly recommending it for dinner. The hotel's surroundings boast numerous restaurants, many of which operate until late hours, providing convenient options for late-night dining. A notable highlight is the nearby night market, just a 5-minute walk away, which offers a variety of food at reasonable prices. The atmosphere at this night market is particularly inviting with cozy tables set around a pond with a fountain. Additionally, the Sunday night markets in the city center are a must-visit. The hotel's own restaurant also receives praise for its excellent options. Guests can enjoy complimentary hot coffee and hot cocoa, adding a nice touch to their dining experience. Overall, WE Terminal Hotel is in a prime location that offers plenty of dining choices both within and around the establishment.

Rooms
WE Terminal Hotel offers a range of rooms that are notably spacious and comfortable with many guests appreciating the clean and well-maintained conditions. The rooms are furnished with all necessary amenities and feature comfortable beds, often described as large with good proportions. Many reviews highlight the modern, well-equipped nature of the hotel with some rooms offering nice views and clever design features.

However, there are frequent mentions of the rooms being dated and in need of renovation. Issues with cleanliness, such as dirty walls, dust and the presence of bugs, have been noted. Noise disturbances and lack of soundproofing also appear to be common concerns. Despite these drawbacks, the overall comfort and practicality of the accommodation receive positive remarks.

Guests also appreciate the hotel's proximity to the airport, making it a convenient choice for short stays. The hotel staff is frequently mentioned as friendly and helpful, adding to the overall positive experience. While the decor and condition of the rooms may vary, the general sentiment is that WE Terminal Hotel provides a comfortable stay with spacious and well-equipped rooms.

Beds
The beds at WE Terminal Hotel have received consistent praise for their comfort and size. Guests frequently highlight the soft, comfy mattresses and large bed sizes, making for an excellent night's sleep. The beds are often described as huge, clean and providing good value for money. Reviews often mention that the twin bed space is adequate and each side of the bed has its own electrical options, adding to convenience.

However, there are occasional remarks on beds being too hard, which seems to align with Thai-style bedding preferences. Despite this, the overwhelmingly positive feedback indicates that most travelers find the beds to be perfect for a comfortable stay. Cleanliness is another recurring theme with many guests noting that the bedding is well-maintained and hygienic.

Overall, the emphasis on the comfort and spaciousness of the beds makes WE Terminal Hotel a reliable choice for those prioritizing restful sleep during their stay.

Cleanliness
The reviews of WE Terminal Hotel present a mixed picture in terms of cleanliness, reflecting varying guest experiences. On the positive side, many guests praised the hotel for its modern, clean and comfortable rooms. The rooms were frequently described as very clean, spacious and well-maintained with guests specifically highlighting clean bathrooms and comfortable bedding. The hotel's proximity to the airport and the quality of the facilities, such as the clean pool and common areas, were also noted appreciatively.

However, there were significant concerns from other guests. Reports of dirt, mold and unpleasant smells were not uncommon. Some guests found that their rooms, while cleaned daily, had dirty floors or other areas that were not adequately maintained. Bugs in the rooms and the breakfast area were a recurrent complaint, which detracted from the overall experience for many visitors.

Overall, while the hotel seems to offer good cleanliness and modern facilities for many guests, inconsistency in housekeeping and issues with pests suggest areas where the hotel's maintenance could be improved.

Staff
The staff at WE Terminal Hotel evidently leave a significant positive impression on guests, being consistently praised for their friendliness, helpfulness and welcoming nature. Numerous reviews highlight how the staff members are not only polite and accommodating but also very attentive to the needs of their guests. They speak well, smile often and provide excellent service, making guests feel valued and comfortable throughout their stay.

The reception staff, in particular, have garnered commendations for their sociability and proficiency in English, offering useful recommendations and ensuring that guests have everything they need. The presence of a 24-hour reception is an added advantage, ensuring that assistance is always available.

Housekeepers and other hotel employees also receive accolades for their cleanliness and caring nature. Reviews frequently mention the great, top-notch service with several guests noting the staff’s enthusiasm and kindness. Such consistent praise for the hotel’s staff underlines their significant role in creating a pleasant and hospitable environment for all visitors.

Wi-Fi
The WE Terminal Hotel offers free WiFi throughout its premises. While there are some mixed experiences, guests frequently report good WiFi and TV channels available in the rooms. Nonetheless, there are several mentions of the WiFi being unstable, slow and at times not working properly or being difficult to connect to. Despite these issues, many floors do have WiFi access. Overall, the WiFi experience seems to vary with a number of guests finding it adequate while others encountered significant issues.

Pool
The rooftop pool at WE Terminal Hotel is a frequent highlight mentioned by guests. While some initially expect a larger pool, the rooftop setting offers a pleasant surprise with its beautiful and clean environment, making it a lovely spot for a refreshing dip or simply to relax. The pool, though smaller than depicted in photos, is well-maintained and provides a serene place to cool off with a great view. Guests appreciate the clean, well-kept condition of the pool, which adds a nice touch to their stay at this conveniently located hotel near the airport. Despite its modest size, the rooftop pool remains a popular, welcoming feature for a relaxing swim.

Parking
The WE Terminal Hotel features private and secure parking, making it a good option for guests traveling by car. The parking is generally convenient and free with some reviews mentioning ample space available. However, there are occasional issues with limited parking spots and cars parked without proper markings, leading to some inconvenience. Overall, most visitors find the parking facilities satisfactory but advise caution during peak times.

4 Star
WE Terminal Hotel has garnered mixed reviews with a strong consensus that its four-star rating may not be fully justified. Despite the subjective rating, several positive aspects stand out. The hotel's modern design and cleanliness are frequently praised. Guests appreciate the efficient and friendly staff, which contributes to a welcoming atmosphere. The rooftop pool is a notable feature, offering a pleasant space to relax and the hotel's convenient proximity to the airport, just 10 minutes away, adds to its appeal. The provision of tea and coffee at the reception, even late in the evening, is a thoughtful touch.

Many reviewers highlight the hotel as offering excellent value for money, considering its amenities and location. However, some point out that the hotel is not as well-maintained as expected for its star rating. Overall, WE Terminal Hotel is suitable for travelers looking for convenience and basic comforts at a reasonable price, but it may fall short for those seeking the luxury typically associated with a four-star establishment.

Outdoor Pool
Perched atop the WE Terminal Hotel, the rooftop pool has garnered much praise from guests, who find it to be a delightful feature, especially on hot days in Chiang Mai. Described frequently as "nice" and "great," this compact pool offers guests a refreshing escape with its inviting water. Although some reviews note that the pool is smaller than pictured and occasionally not well-maintained, many still appreciate its presence, considering it a pleasant bonus during their stay. The pool's placement on the roof provides a unique swimming experience, albeit with average views, making it a cozy spot for a quick dip and relaxation.


Yes, WE Terminal Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at WE Terminal Hotel.

No, WE Terminal Hotel doesn't allow dogs.

Yes, parking facilities are available at WE Terminal Hotel.

No, WE Terminal Hotel doesn't have a gym.

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