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Summary of reviewsPlaza Chorley, a part of the Sure Hotel Collection by Best Western, is consistently lauded for its prime location, providing convenient access to Chorley town center and excellent transport links to popular destinations like Blackpool, Liverpool, Haydock Racecourse and Manchester Airport. Guests appreciate the close proximity to local amenities including the popular Yarrow Bridge pub, which offers great food and a friendly atmosphere, adding convenience and enjoyment to their stay. The hotel's quiet surroundings make it a peaceful retreat despite being close to central amenities, making it suitable for various types of visitors such as families, business travelers and leisure tourists.
The rooms at Plaza Chorley are frequently praised for being clean, spacious and comfortable. Guests highlight the large, spotless rooms equipped with comfortable beds and adequate amenities, which contribute to a restful and satisfying stay. However, some feedback mentions that the décor is a bit dated and there are occasional maintenance issues. Despite these minor drawbacks, the general consensus is that the rooms are well-maintained and comfortable.
Dining experiences at Plaza Chorley receive positive remarks, particularly for the convenient proximity to the Yarrow Bridge pub which serves great meals throughout the day. Guests enjoy the value and quality of food at this adjacent pub, often choosing it for breakfast, dinner and drinks. Although some guests were disappointed with the hotel's limited 'Grab & Go' breakfast offering, they found the pub next door to be a good alternative.
Cleanliness is another strong point for the hotel with many reviews highlighting the spotless and well-maintained rooms. However, there are a few mentions of inconsistencies in housekeeping, such as rooms not being serviced daily and occasional reports of musty smells. These issues appear to be the exception rather than the norm.
The staff at Plaza Chorley are repeatedly commended for their friendliness and helpfulness. Guests describe the team as welcoming and accommodating, contributing to a pleasant and inviting atmosphere throughout their stay. The efficient check-in process and the staff’s readiness to assist with special requests further enhance guest satisfaction.
WiFi service receives mixed reviews. While some guests found the WiFi to be adequate and functional, others experienced connectivity problems, particularly within their rooms, indicating inconsistency in the quality of this service.
The hotel is noted for being family-friendly with staff going out of their way to accommodate family needs and provide thoughtful touches for special occasions. The comfortable beds are another highlight, consistently praised for their comfort and cleanliness, ensuring guests get a good night's sleep.
Overall, Plaza Chorley offers a straightforward and affordable stay, delivering good value for money. While some areas like décor and breakfast offerings may benefit from improvement, the hotel's prime location, clean and comfortable rooms, friendly staff and convenient dining options make it a solid choice for travelers seeking a practical and economic accommodation.
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