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Summary of reviewsHotel Transilvania in Cluj-Napoca is highly regarded for its exceptional location in the heart of the city. Guests appreciate the convenient access to the historic center, cultural sites, bars, restaurants and public transportation, all within a short walking distance. Despite its centrality, the hotel manages to provide a tranquil atmosphere, offering good value for money with clean rooms, friendly staff and a rich, varied breakfast.
The breakfast experience is generally positive. Guests enjoy a nutritious and satisfying selection with hot and cold options like omelets, bacon, sausages, fresh fruits and pastries. However, some guests feel that the breakfast variety could be improved and occasional issues like crowding and stale items have been noted.
Dining services, particularly dinner, receive commendations for excellent food and value. The on-site restaurant offers large portions of national cuisine in a cozy ambiance. While the food quality is praised, the menu could benefit from more variety and extended operating hours.
Rooms at Hotel Transilvania are described as spacious, clean and well-maintained, equipped with essential amenities. The cleanliness of the rooms and the property is a recurring highlight. Despite some areas needing updates and minor maintenance issues, the overall comfort and functionality meet guests' expectations. The hotel’s tranquil surroundings and convenient location further add to its appeal.
Cleanliness is a standout feature with guests frequently praising the spotless environment. Dedicated housekeeping ensures consistently high standards, although occasional minor issues exist, they do not significantly detract from the overall positive impression.
The staff at Hotel Transilvania are consistently applauded for their friendliness and helpfulness, contributing significantly to the guest experience. However, sporadic negative interactions with restaurant staff have been noted but do not overshadow the general satisfaction with the hotel's team.
WiFi services receive mixed reviews; while some guests report good and fast connections, others experience weak signals and unreliable connectivity. This area has room for improvement to enhance guest satisfaction.
Parking at the hotel is convenient and secure with a dedicated area providing peace of mind for travelers. Although parking can be limited and incur additional fees that some find high, its availability remains a significant benefit given the challenging parking conditions in Cluj.
For nightlife enthusiasts, the hotel’s central location provides easy access to bars, pubs and clubs, although it can also mean disruptive noise at night. Guests seeking a quieter experience might be impacted by the lively surroundings.
The beds are generally considered comfortable with clean bedlinen adding to the pleasant sleeping environment. Some mixed feedback on bed quality exists, but the overall sentiment is positive.
Rated as a three-star establishment, Hotel Transilvania offers amenities that align well with its rating, providing clean, modern rooms and essential facilities at a reasonable price. The friendly staff, prime location and cleanliness make it a desirable choice for travelers seeking value and convenience in Cluj-Napoca. Show more
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Hotel near Nightlife Spots
Located on Regele Ferdinand street, a central artery leading directly to Piata Unirii. This provides guests with easy walking access to the main square and surrounding nightlife.
Hotel with Parking
Hotel Transilvania offers private supervised parking.
Accessible Hotel
Hotel Transilvania has disabled facilities with wheelchair access to common areas such as the hotel, restaurant, bar, and conference facilities. They also have rooms on the ground floor with special facilities for disabled persons.
To whom is your hotel/accommodation accessible? People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: one Twin room
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: one Twin room
Are wheelchairs offered to guests who do not come with their own?Νο
Located on the oldest street in Cluj-Napoca, this historical hotel offers cozy rooms with free WiFi. The non-smoking rooms come with air conditioning, wooden floors, cable TV and a desk. It provides a central position.
Hotel for Honeymoon
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 70% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: June, 01 2020
Junior SuiteLarge room with coffee/tea making facilities, seating area with sofa, bathroom with hairdryer.
Includes complimentary bathrobe and slippers.
SuiteThis suite comes with a separate day area with a desk and sofa, tea/coffee making facilities and bathroom with hairdryer.
Includes complimentary bathrobe and slippers.
Twin RoomFeatures more space, along with a minibar, cable TV and work desk.
Single RoomFeatures more space, along with a minibar, cable TV and work desk.
Budget Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Budget Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Deluxe Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as an inner courtyard view. The unit has 1 bed.
Deluxe Double or Twin RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as an inner courtyard view.
Superior Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Hotel Transilvania in Cluj-Napoca has garnered exceptional praise for its prime location, as highlighted in numerous guest reviews. Nestled right in the heart of the city, the hotel is just a short walk from the historic center and main attractions, offering unparalleled convenience for both business and leisure travelers. Guests have consistently noted the hotel's proximity to key cultural sites, bars, restaurants and transportation options such as bus stops.
The central positioning provides easy access to Piata Unirii and the picturesque old town, making it an ideal base for exploring the city. The location also boasts the advantage of being within a quiet and friendly courtyard, ensuring a tranquil stay despite its centrality. Being in the city's core means that all major points of interest are within a short walking distance, adding to the hotel's allure as a logical choice for visitors to Cluj.
Moreover, the hotel’s excellent value for money in its highly sought-after location has not gone unnoticed. Guests appreciate the combination of an inviting atmosphere, clean rooms, friendly staff and a rich, varied breakfast that further enhances the overall experience. In summary, Hotel Transilvania stands out as a superb choice for those looking to immerse themselves in the vibrant center of Cluj-Napoca without compromising on comfort or convenience.
Breakfast
The breakfast experience at Hotel Transilvania receives relatively positive feedback from the guests. Most reviews highlight the breakfast as varied, nutritious and satisfying, often noting a rich and plentiful selection. Guests appreciate the ability to choose from several breakfast options, such as Continental, English and Vegetarian, ensuring there is something for every taste. The food quality is frequently praised, particularly the hot and cold offerings such as omelets, bacon, sausages, fresh fruits, vegetables and freshly baked pastries. Many guests found the breakfast to be delicious and tasty with high-quality products contributing to a pleasant dining experience.
However, opinions on the breakfast are not universally positive. Some guests mention that the breakfast can be quite basic or frugal with limited variety and occasional issues like sour milk in the coffee machine or stale bread. Although the breakfast area is described as nice, it can sometimes get crowded, impacting the overall experience.
Overall, while some aspects of the breakfast service might need improvement, particularly in variety and freshness, the majority of guests feel that it delivers good value for money and contributes positively to their stay at Hotel Transilvania.
Dinner
Hotel Transilvania offers a variety of dining experiences within its premises, most notably through its on-site restaurant which has garnered praise for its excellent food and great value for money. Guests frequently commend the delicious meals, highlighting both lunch and dinner as notable culinary experiences. The restaurant's rich offerings include large portions of national cuisine that are well-received.
Despite the cozy and pleasant ambiance of the dining area, there are some limitations to consider. The menu, while delicious, could benefit from more variety and the restaurant's operating hours can be restrictive, closing as early as 4 pm on some days and at 7 pm on others. This has been a particular point of concern for guests who may prefer more flexibility in dining times.
Regardless, the quality of the food continues to leave a positive impression with many guests citing the meals as a highlight of their stay. Breakfasts at the hotel are noted for their plentiful selection and the coffee receives high praise. Additionally, the restaurant staff is frequently mentioned for their friendliness, enhancing the overall dining experience.
Overall, while there may be some areas for improvement such as menu diversity and operating hours, the dining experience at Hotel Transilvania is largely satisfactory, making it a favored option for guests seeking good food and value during their stay.
Rooms
Hotel Transilvania offers an array of rooms that largely cater to guests seeking spacious and clean accommodations. The rooms are generally well-maintained and equipped with essential amenities such as refrigerators and hairdryers, ensuring comfort and convenience. Spaciousness is a frequently mentioned attribute with many rooms being described as large or even resembling mini-suites. Comfortable bedding and clean towels contribute to a pleasant stay and the cleanliness of the rooms is consistently praised by guests.
However, it's important to note that the hotel could benefit from some updates. The furniture and decor often have an old-fashioned or retro feel with some items appearing dated or worn. Additionally, several guests have noted minor maintenance issues, such as a slow provision of hot water and occasional dustiness. Rooms located on upper floors may pose accessibility challenges since the building lacks an elevator. Despite these issues, the hotel management has maintained rooms in good condition overall, making them functional and satisfactory for most guests.
The tranquil environment surrounding the hotel provides a quiet atmosphere, especially for rooms facing the inner courtyard. While smaller rooms are available, which some might find cramped, the general consensus is that they are well-equipped and serve their purpose. The hotel’s central location also adds a layer of convenience, making it an attractive option for travelers looking for budget-friendly accommodations with a touch of historic charm.
In summary, the rooms at Hotel Transilvania are a blend of spaciousness, cleanliness and basic comfort with a few areas needing attention. For those prioritizing central location and room size over modernity in furniture and amenities, it offers good value for money.
Beds
Hotel Transilvania has received a variety of feedback regarding its beds, but most reviews emphasize comfort and cleanliness. Many guests found the beds to be very comfortable with phrases like "beds comfortable," "cozy beds," and "super comfy bed" being common. The clean bedlinen was frequently highlighted, ensuring a pleasant sleeping environment. Reviews also noted the beds as firm yet comfortable, which seemed to suit many visitors during their stay.
However, there were some mixed reviews concerning the quality and size of the beds. Some guests mentioned that the beds were too hard or that the mattresses were old and needed replacement. Issues like small or separate beds, poor bed frames and uncomfortable or noisy mattresses were pointed out. Specific remarks about hard corners and beds creaking in certain rooms were also noted.
Despite these occasional negatives, the overall sentiment leaned towards a positive accommodation experience with beds being comfortable for the majority and bed linen maintaining cleanliness and freshness.
Cleanliness
Hotel Transilvania is frequently praised for its exceptional cleanliness, offering guests a consistently spotless environment throughout their stay. Many visitors highlight the clean rooms, bathrooms and common areas, making note of the impeccable conditions and the strictly maintained sanitary standards. Clean bedlinen and towels are regularly provided, ensuring comfort and hygiene. The well-equipped bathrooms and the overall tidy premises contribute to a welcoming atmosphere.
Despite some mentions of outdated furniture and decor, the dedication to cleanliness prevails. Guests repeatedly emphasize the very clean rooms with daily cleaning services maintaining a consistently high standard. The pool water, in particular, is noted for its cleanliness, further enhancing the hotel’s appeal.
While some reviews mention minor issues such as occasional musty smells, outdated bathroom fixtures and the rare unclean item like coffee cups, these are overshadowed by the overwhelming positive feedback regarding cleanliness. Housekeeping is attentive with staff often recognized for their thorough and reliable cleaning services.
In summary, Hotel Transilvania stands out for its commitment to maintaining a clean and comfortable environment for its guests, reinforcing its reputation as a clean and friendly destination.
Staff
Hotel Transilvania's staff consistently receive high praise from guests for their friendliness and helpfulness. Descriptions of the team frequently include adjectives such as polite, kind and accommodating. Particularly, reception staff are noted as being very friendly and welcoming with specific comments on excellent service and support provided. It appears the staff also excel in attentiveness and responsiveness to customer needs, ensuring a personalized and enjoyable experience for many visitors.
In addition to the general positive feedback, the housekeeping teams and restaurant staff are regularly commended for their courtesy and professionalism. Guests frequently highlight the cleanliness maintained by the hotel and the friendly demeanor of the restaurant personnel. However, it's worth mentioning that there are a few isolated criticisms regarding less satisfactory interactions, particularly with some members of the restaurant staff, who were occasionally described as rude or unprofessional.
Despite a handful of negative remarks, the overwhelmingly positive feedback about the hotel's staff underscores a strong commitment to guest satisfaction, reinforcing the hotel's reputation for warm and helpful service. The proficiency in English and the willingness to assist with various needs—ranging from handling luggage to arranging taxis—adds to the overall commendable service quality at Hotel Transilvania.
Wi-Fi
Hotel Transilvania has received mixed reviews regarding its WiFi services. Many guests have reported positive experiences, highlighting good and fast WiFi in their rooms and appreciating the stable connection during their stay. However, there are also consistent complaints about weak signals and fluctuating connectivity, particularly in certain areas of the hotel. Some visitors mentioned that the WiFi was occasionally slow or completely unavailable, which detracted from their overall experience. Despite these inconsistencies, others found the internet quality decent and satisfactory for basic needs. Improvements in this area could significantly enhance guest satisfaction.
Parking
Hotel Transilvania offers a variety of parking options for its guests, generally praised for its convenience and security. The hotel has a dedicated parking area at the rear, featuring secure gated and privately guarded spots, making it an attractive option for those traveling with valuable vehicles or camper vans.
There are some logistical nuances to be aware of, though. Parking spaces can be limited and costs apply, typically around 50 lei (approximately 10 EUR) per day. On-site parking is available with certain provisions such as additional fees and occasional high demand, leading to crowded conditions. For some, the fees are considered high and better signage could improve user experience.
Guests also noted that the parking system could be clearer—some were surprised by the additional charges, which they felt could have been communicated better. Despite these points of contention, having secure, monitored and conveniently located parking adds significant value, especially given the challenging parking conditions in Cluj. For an accessible stay with parking amenities, Hotel Transilvania presents a generally reliable choice.
Nightlife
Hotel Transilvania offers a prime location in Cluj-Napoca, placing guests in the heart of the city's vibrant nightlife. It's conveniently close to a multitude of bars, pubs, clubs and restaurants, making it ideal for those looking to explore local nightlife. The hotel's central position is particularly advantageous, providing easy access to many lively spots and the energetic pub district.
However, it's important to note that this vibrant nightlife contributes to considerable night traffic noise and the loud music from nearby cafés and terrace pubs can affect the rooms, especially those facing the inner courtyard. Guests who prefer a peaceful atmosphere might find the nightlife noise unmanageable at times.
Despite the noise issues, the hotel is lauded as a great tourist accommodation with its proximity to nightlife venues and the beautiful city of Cluj-Napoca. Those who enjoy the bustling city vibe and accessibility to various night spots will find this location highly appealing.
3 Star
Hotel Transilvania, rated as a three-star establishment, delivers a decent array of amenities that align well with its classification. The hotel prides itself on providing essential facilities that contribute to its good value proposition for visitors. The rooms are noted for being both clean and modern, ensuring a comfortable stay that meets the expectations for a hotel of its rating.
Nestled close to the central area, Hotel Transilvania offers convenience in location, making it a desirable choice for travelers seeking proximity to city attractions without the high costs associated with more upscale accommodations. Guests have repeatedly emphasized the friendly and courteous staff, as well as the clean and practical nature of the rooms.
Some aspects, such as the basic breakfast, could be seen as a slight drawback, yet the overall service is described as adequate. While a few reviews suggest that certain amenities might be at the lower end of what one expects from a three-star hotel, many others highlight the hotel providing a fair price-performance ratio.
Despite a few criticisms about specific amenities not living up to the three-star standard, Hotel Transilvania generally exceeds expectations for its category, particularly in terms of cleanliness and friendly service. The price is considered reasonable and contributes to a good quality-price ratio, making it an attractive choice for budget-conscious travelers.
Accessible
Hotel Transilvania stands out for its excellent location, being within a 3-minute walk to cafes, supermarkets and the pedestrian zone. Guests have found the hotel itself highly accessible with easy access from the surrounding area and paths that are straightforward to navigate. The accessible parking is both available and punctual, making it convenient for those arriving by car.
For guests with mobility issues, the presence of ground floor rooms with showers offers a practical solution and there are spacious rooms accessible by an elevator. The hotel's proximity to the city center and main historical sites makes it perfect for exploring the area on foot, benefitting from the city's accessibility adjustments. However, it's important to note the presence of steps around the hotel and modest steps to the center, which might require some extra planning for those with more severe mobility challenges.
Overall, Hotel Transilvania provides a good balance of accessibility features and a prime location for guests wanting to explore the city with relative ease.
No, Hotel Transilvania doesn't have any pool.
No, a spa isn't available at Hotel Transilvania.
No, Hotel Transilvania doesn't allow dogs.
Yes, parking facilities are available at Hotel Transilvania.