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Summary of reviewsZero Hotel has garnered consistent praise across various categories, highlighted by its exceptional location, cleanliness, room quality, staff service and amenities. Situated conveniently close to the airport, the hotel provides an ideal stay for those in transit or with early departures, also being accessible to the city center and local attractions. Guests appreciate the peaceful surroundings and modern, clean environment, noting it as both affordable and high-quality.
Complimentary hot drinks available throughout the day earn frequent commendations, enhancing the overall guest experience significantly. Although breakfast is not included and starts late, nearby options like Panemar bakery compensate well. The rooms are spacious, modern and immaculately clean, equipped with comfortable beds that guests frequently praise for their coziness, despite occasional comments on firmness.
The overall cleanliness of both rooms and common areas stands out, creating a stress-free and hygienic atmosphere. Guest comfort is further amplified by additional amenities like large showers, cozy beds and necessary bathroom supplies with a playground and dining room adding value, particularly for families.
The staff at Zero significantly enhance the guest experience with their exceptional friendliness and hospitality, often going out of their way to assist, as reflected in numerous positive mentions. Notable mentions for staff members like Francesca and Mrs. Loredana highlight their prompt and attentive service with smaller gestures like providing early departure coffee leaving lasting positive impressions.
Parking at Zero is another convenience with ample free parking available right in front of the hotel or nearby. The secure entry system adds an extra layer of security for both vehicles and guests.
In summary, Zero Hotel combines strategic location, modern and clean accommodations, outstanding staff service and thoughtful amenities to create a highly recommended and comfortable stay for travelers. Show more
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Categories
Dog Friendly Guest House
Guest House with Parking
Small Guest House
3-Star Guest House
Room Types
Matrimonial RoomThe family room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The family room's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The family room provides a dining area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Twin RoomThe twin room's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The twin room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Double RoomThe double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The double room's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The double room offers a dining area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Triple RoomThe triple room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The triple room's kitchenette, which has a refrigerator and kitchenware, is available for cooking and storing food. The triple room offers a dining area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 3 beds.
Guest Reviews
9.0
Excellent
Location
Nestled conveniently close to the airport, the Zero Hotel boasts an ideal location for travelers, particularly those catching early morning flights or seeking short transit stays. The hotel is noted for being just a few minutes' drive away from the airport, making it remarkably accessible, especially after a long journey or for quick departures. Guests have praised its superb proximity, emphasizing how easy it is to locate and navigate to and from.
The surrounding area is described as quiet and peaceful, adding to the convenience with a sense of tranquility that is appreciated by guests. The hotel offers a clean and modern environment that enhances the comfort of its visitors. Many have highlighted its excellent cleanliness and well-maintained premises.
While being close to the airport is a major plus, the hotel is also reasonably near the city center and Cluj Napoca, providing guests with convenient access to local attractions and amenities. Some reviews mention minor noise due to its location next to a main street, but this seems to be a small price to pay for the overall convenience.
Affordable without compromising on quality, the Zero Hotel delivers a perfect spot for travelers seeking both comfort and convenience. Its excellent balance of price and quality, coupled with the strategic location and cleanliness, makes it a highly recommended accommodation choice.
Breakfast
Guests at Zero have highly praised the complimentary hot drinks available throughout the day with coffee, tea and water offered at no extra charge. This amenity was especially appreciated by travelers after a long journey. The convenience of having 24/7 access to these beverages added a pleasant touch to their stay. In addition to the free refreshments, there is a café-bakery nearby, Panemar, where guests can enjoy breakfast. However, some guests noted that breakfast is not included in the room price and is only available starting from 10 am. Despite this, the hot drinks corner, equipped with a coffee maker, received frequent commendations from those who valued a constant supply of coffee and tea. Overall, the beverage offerings significantly enhanced the guest experience at Zero.
Rooms
Zero receives highly favorable reviews for its rooms, which are described as exceptionally nice, large and clean. Guests consistently highlight the spaciousness of the rooms, noting that they provide good value for the price. The interiors are modern and pleasant with comfortable beds frequently mentioned as a standout feature. Cleanliness is uniformly praised with reviewers emphasizing tidy and well-maintained conditions.
Amenities meet all essential needs and the inclusion of facilities like shared dining rooms adds to the convenience. Reviewers also appreciate the aesthetically pleasing furniture and modern bathrooms, including features such as walk-in showers. Overall, Zero's rooms deliver a comfortable and satisfying stay, living up to expectations set by online pictures.
Beds
The beds at Zero receive high praise from guests for their comfort. Many reviews highlight the beds as very comfortable with some mentioning big, very comfortable beds. Guests often describe the beds and mattresses as comfortable, adding to a positive rest experience during their stay. A few reviews note that the room sizes complement the comfort of the beds, making for a pleasant overall environment. However, there are occasional mentions of less favorable experiences with the mattresses, such as them being hard or extremely bad. Overall, the comfort of the beds at Zero is a frequent positive point noted by guests.
Cleanliness
At Zero, guests can expect an impeccable level of cleanliness that consistently earns high praise. The hotel rooms are described as very clean, comfortable and beautifully designed with everything well-organized and up-to-date. Visitors frequently highlight the minimalist and modern interior, which adds to the overall sense of peace and relaxation. The spaciousness of both the rooms and bathrooms not only caters to comfort but also enhances the guest experience with plenty of room to move around.
Guests appreciate the strategic location near the airport and city center, making it convenient for travelers. The cleanliness extends beyond the individual rooms with common areas also receiving top marks, ensuring a stress-free and hygienic stay. The service is superb, adding to the warm and hospitable atmosphere of the hotel.
Additional amenities like large showers, cozy beds and necessary bathroom supplies are all meticulously maintained. The presence of a playground and a separate dining room further enrich the guest experience, particularly for families. All in all, Zero offers a sparkling clean, modern and well-organized environment that satisfies even the most discerning travelers.
Staff
Guests frequently commend the staff at Zero for their exceptional hospitality and friendliness. Reviewers consistently highlight the very friendly and kind nature of the team, noting their promptness and responsiveness. Francesca and Mrs. Loredana receive specific mentions for their excellent service; Francesca for her attentive care and Mrs. Loredana for assisting a guest late at night. The staff's approachability during check-in and check-out processes is appreciated with seamless communication noted as a strong point. Additionally, small thoughtful gestures, such as providing coffee for guests with early departures, seem to have left a positive impression. Overall, the staff at Zero are characterized by their welcoming and helpful demeanor, greatly enhancing the guest experience.
Parking
Zero offers convenient and free parking options for its guests, making it easy for travelers to leave their cars and enjoy their stay. Guests can park right in front of the hotel or nearby with many finding it easy to secure a spot. The availability of free parking right next to the premises adds to the overall convenience. However, on occasions when the parking lot was full, guests still managed to find a spot close by. Additionally, the use of a code to enter the building adds a layer of security for both the vehicle and the guests. Overall, the parking situation at Zero is well-received and contributes positively to the guest experience.