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Summary of reviewsResidencial Velia & Victoria is a well-located accommodation in the bustling city of Cochabamba, consistently praised for its central positioning and proximity to various dining, entertainment options and amenities. The neighborhood is comfortable and convenient with easy access to ATMs, supermarkets, public transportation and is situated right in front of a major shopping mall and just meters from the beach. This prime location is a significant highlight, enhancing its appeal and providing excellent value for money.
The breakfast at Residencial Velia & Victoria generally receives positive feedback with guests enjoying a delicious, fresh and hygienically presented selection, including fresh eggs, panini and a consistent fruit salad. Attentive service further enhances the breakfast experience, despite occasional remarks about its simplicity and limited variety.
Accommodation experiences vary with some guests appreciating the comfortable, clean rooms and their bright, spacious windows. However, concerns about room size, ventilation and maintenance issues, such as broken amenities and cleanliness inconsistencies, have been noted. Cleanliness has received mixed reviews with some rooms meeting basic hygiene standards while others were criticized for lack of regular cleaning and poor upkeep.
The staff is mostly lauded for being friendly, welcoming and attentive, contributing to a generally hospitable environment. The owner, in particular, is complimented for exceptional attention and kindness. Nevertheless, there are isolated reports of unfriendliness and poor customer service.
One significant drawback is the WiFi, which many guests found unreliable and weak, impacting those needing a stable internet connection. Bed quality also shows inconsistency with some guests finding the beds comfortable while others encountered old, sagging or hard mattresses in need of replacement.
Overall, Residencial Velia & Victoria stands out for its advantageous location and welcoming service, though there is room for improvement in room quality, cleanliness and internet connectivity.
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