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Summary of reviewsBentleigh Motor Inn - Under New Management in Coffs Harbour receives high praise for its prime location. Nestled within the Central Business District, guests find it excellently positioned near dining options, shops and entertainment venues, all within walking distance. This convenience, coupled with easy access to major highways, makes it a popular stopover for travelers. The close proximity to amenities like the RSL Club and ample parking further enhances its appeal.
In terms of accommodations, the rooms are consistently commended for cleanliness and comfort. Efficient housekeeping maintains immaculate conditions with fresh towels and linens contributing to a pleasant stay. The rooms, equipped with practical amenities such as kettles, toasters and microwaves, offer functionality despite a compact size. Comfortable mattresses ensure a good night's sleep, although some variability in bed quality does exist.
Though the inn does not currently provide breakfast, previous offerings received praise for quality and staff attentiveness. Guests appreciate the provision of fresh milk and complimentary biscuits.
Staff interactions largely contribute positively to guest experiences. The front desk team, often described as friendly, welcoming and helpful, enhances the stay with their accommodating nature. While a few negative encounters are noted, the general consensus highlights a warm and hospitable environment.
Additional amenities like free Wi-Fi and parking are generally appreciated, despite some inconsistencies in Wi-Fi performance and limited parking spaces. The free, undercover parking is especially valued, though larger vehicles may encounter tighter spots.
Overall, Bentleigh Motor Inn - Under New Management combines an excellent location, high standards of cleanliness and a welcoming atmosphere, making it a top choice for visitors to Coffs Harbour seeking practical, comfortable and well-situated accommodations. Show more
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Motel with Parking
The motor inn offers parking facilities for guests. Its central location and parking make it a convenient base for exploring the city.
Cheap Motel
This motor inn is a cheap accommodation option in Coffs Harbour.
Motel Taking Steps Towards Sustainability
4-Star Motel
Room Types
Standard Double Room - Not Pet FriendlyThis room has no capacity for extra guests.
Standard Twin Room - Not Pet FriendlyThis room has no capacity for extra guests.
Quadruple Room - Not Pet FriendlyThis room has no capacity for extra guests.
Family Room - Not PetsFeatures 2 bedrooms, en suite bathroom and dining area.
This room has no capacity for extra guests.
Service Two-Bedroom Apartment - Not Pet FriendlyBoasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The apartment offers a tea and coffee maker, a seating area, a carpeted floor, heating, as well as a flat-screen TV. The unit has 5 beds.
Premium Double Room - No PetsThe double room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The double room features a tea and coffee maker, a carpeted floor, heating, as well as a TV. The unit has 1 bed.
Premium Twin Room - No PetsThe twin room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The twin room features a TV, a tea and coffee maker, a carpeted floor, as well as heating. The unit has 2 beds.
Premium Quadruple Room - No PetsThe quadruple room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The quadruple room features a tea and coffee maker, a carpeted floor, heating, as well as a TV. The unit has 3 beds.
Family Serviced ApartmentThis spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. This apartment is air-conditioned and has a seating area with a flat-screen TV, a private entrance, a tea and coffee maker, a carpeted floor, as well as heating. The unit has 6 beds.
Guest Reviews
7.2
Good
Location
Nestled right in the heart of Coffs Harbour, Bentleigh Motor Inn - Under New Management boasts an exceptional location that guests have repeatedly praised. Perfectly situated within the Central Business District, the hotel offers easy access to an array of dining options, shops and entertainment venues. Guests appreciate the convenience of being able to walk to everything they need, including pubs, restaurants, supermarkets and clubs. The motel's close proximity to the major highways makes it a popular stopover point for travelers heading up or down the coast, offering a perfect break in the journey.
Moreover, the hotel's prime position means it's just a short stroll to popular amenities and attractions like the RSL Club, making it ideal for both short and extended stays. The central location also affords easy access to food outlets and shopping centers, making it hugely convenient for guests. The ease of finding the motel, along with ample parking, adds to the overall positive experience.
Whilst the location is a standout feature, the clean and tidy rooms, along with comfortable beds, further enhance the stay. The combination of an excellent location and a high standard of cleanliness ensures that guests enjoy both practicality and comfort. Overall, Bentleigh Motor Inn - Under New Management's superb location coupled with its good value for money makes it a top choice for anyone visiting Coffs Harbour.
Breakfast
Bentleigh Motor Inn - Under New Management offers a welcoming touch to guests, particularly with the provision of fresh milk for tea in the room and complimentary biscuits, appreciated by many. While the hotel does not currently provide breakfast, some reviews indicate that, when available, the breakfast was excellent with guests praising both the quality of the food and the attentive staff. It's worth noting that breakfast availability has been affected by COVID-19 and some guests found it to be expensive when it was offered. For those needing laundry services, the clean facilities available at the inn are a convenient feature.
Rooms
Bentleigh Motor Inn - Under New Management offers a mixed experience when it comes to its rooms. The standout feature is undoubtedly the cleanliness; many guests have praised the rooms for being very clean and tidy with some mentioning efficient housekeeping staff. The rooms are also noted for being comfortable and well-equipped with amenities such as kettles, toasters, microwaves and fresh milk for tea and coffee. Comfort is further enhanced with good, comfortable mattresses.
Another positive point is the spaciousness of some rooms, making them suitable for families. The practical and functional layout, along with the excellent location in the city center close to major shopping areas, adds to the convenience of staying here. Covered and ample parking space is also a plus.
On the downside, the size of the rooms often leaves something to be desired with many guests finding them small, compact or even tiny. The rooms can feel outdated and in need of modernizing. There are occasional reports of musty smells and some noise issues from the air conditioning or doors. Despite these drawbacks, the basic and functional nature of the rooms often suffices for short or overnight stays.
All in all, Bentleigh Motor Inn - Under New Management provides clean, comfortable accommodation with good amenities and a fantastic location, even if the rooms can be somewhat small and dated.
Beds
When it comes to a restful night's sleep at Bentleigh Motor Inn - Under New Management, the overall sentiment leans towards comfort. Numerous reviewers consistently mentioned that the beds were comfortable with many appreciating the cozy feel of their room. Descriptions such as "comfy beds," "very comfy bed," and "comfortable pillows" appeared frequently, indicating a general satisfaction with the bedding quality.
However, some reviewers did note occasional discomfort, specifically pointing out that certain beds were hard or not level. A few guests found the beds "very hard" or described the experience as "like a hammock," suggesting that there may be some variability in mattress conditions across different rooms.
Despite these few concerns, the majority of guests found the beds to be comfortable and had a positive sleep experience, which is a crucial aspect of any stay. The overall impression is one of reliable comfort, making Bentleigh Motor Inn - Under New Management a generally favorable choice for travelers prioritizing a good night's sleep.
Cleanliness
The Bentleigh Motor Inn - Under New Management garners high praise for its exceptional cleanliness, consistently highlighted by guests. Travelers frequently describe the rooms as very clean and comfortable, often mentioning the immaculate bathroom conditions and tidy communal areas. The rooms, although occasionally noted as basic or small, are emphasized for being spotless with clean towels and fresh linens ensuring a pleasant stay. The warm and welcoming staff further contribute to the positive experience by maintaining a high standard of cleanliness and hospitality. Even the dated aspects of the property do not overshadow the overall pristine environment, making it a reliable and hygienic choice for visitors.
Staff
The reviews of Bentleigh Motor Inn - Under New Management highlight a notable contrast in guest experiences with the staff. Most guests commend the reception and front desk team, indicating that they were friendly, welcoming and helpful. Words like "friendly," "welcoming," and "helpful" are frequently repeated, creating an overall impression of a warm and hospitable environment. Many guests specifically praised the owners, describing them as very accommodating and courteous. "Lovely," "hilarious," and "fantastic" are some of the terms used to express satisfaction with the majority of the staff’s interactions.
However, not all reviews were positive. A few guests mentioned encountering unhelpful behavior from the managers and some staff. The terms "rude," "arrogant," and "unfriendly" appeared sporadically, pointing to less-than-pleasant experiences for some visitors.
Despite these mixed insights, the general consensus leans towards a positive experience with most staff members contributing positively to guest stays. The friendly demeanor of the staff and owners seems to leave a lasting positive impression on visitors.
Wi-Fi
During their stay at Bentleigh Motor Inn - Under New Management, guests appreciated the availability of free Wi-Fi. Many noted the free Wi-Fi as a positive aspect of the Inn's amenities. However, feedback on the performance of the Wi-Fi revealed mixed experiences. While some guests found the internet to be very fast and appreciated the unlimited access, others encountered unreliable connections, slow speeds and occasional cutouts, particularly at night. This inconsistency in the Wi-Fi service was a common issue mentioned among guests.
Parking
Bentleigh Motor Inn - Under New Management generally offers free off-street parking, which many guests have found convenient and appreciated. Most reviews highlight the availability of on-site and undercover parking as positives. The free parking is often described as a useful amenity, making it easier for travelers to park their vehicles without additional charges.
However, there are notable concerns regarding the limited parking spaces and tight spots, especially for larger vehicles. Several reviews mention that the number of rooms exceeds the available parking spaces, leading to difficulties in finding a spot if the inn is fully booked. In some cases, guests noted that parking spaces were very tight, which could be a challenge for those with bigger cars.
Overall, while the free off-street and secure parking are beneficial features, potential visitors may want to be mindful of the limitations and plan accordingly, especially during peak occupancy times.
No, Bentleigh Motor Inn - Under New Management doesn't have any pool.
No, a spa isn't available at Bentleigh Motor Inn - Under New Management.
No, Bentleigh Motor Inn - Under New Management doesn't allow dogs.
Yes, parking facilities are available at Bentleigh Motor Inn - Under New Management.
No, Bentleigh Motor Inn - Under New Management doesn't have a gym.