Hotel with SpaSummary of reviews related to the 'Spa' categoryHotel Santa Cruz Plaza's spa has garnered a predominantly positive reception from guests, frequently praised for its relaxing and impressive range of services. The spa offers an array of treatments with massages and steam baths receiving particular acclaim for their excellence. Guests found the staff's services to be good with some even describing the treatments as perfect and great. The heated pool adjacent to the spa was highlighted several times, though it occasionally required maintenance and prior reservations due to its limited capacity.
Despite the positive feedback, a few visitors felt that the spa didn't live up to their expectations, pointing out that it sometimes needed improvements and better equipment. Some guests mentioned technical issues, such as malfunctioning machines and non-working swimming pool jets. Additionally, there might be a need for more clarity on spa availability and booking requirements, as it was noted that the spa is not available on Sundays for instance.
Overall, while there are areas for enhancement, Hotel Santa Cruz Plaza's spa remains a well-regarded facility that contributes significantly to guests' relaxation and enjoyment.
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