4-Star HotelSummary of reviews related to the '4 Star' categoryThe guest reviews for Montanyà present a diverse perspective on the hotel's four-star rating, facilities and services. While many guests highlight the hotel's cleanliness and comfort, the overall feedback suggests that Montanyà may fall short of typical four-star standards. The facilities are noted as clean and well-maintained and many guests appreciate the comfortable rooms and good service.
However, several reviews point out shortcomings that detract from the four-star experience. Guests frequently mention the outdated furnishings, poor soundproofing and limited amenities, such as minimal toiletries and the absence of fridges. Mold in bathrooms and the antiquity of equipment were also noted as areas needing improvement. Some areas of the hotel, while clean, were not consistently up to par with the expected standards of a four-star establishment.
The hotel's service levels receive mixed reviews; while some guests are satisfied, others believe it lacks the professionalism and attention to detail that one would expect from a four-star hotel. The dining services, particularly breakfast, do not seem to meet the expectations for a hotel of this category with guests expressing a desire for more variety and better quality.
Overall, Montanyà offers a pleasant and comfortable stay, but it appears to lag behind other four-star hotels in terms of amenities, modernity and service excellence.
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