4-Star HotelThis hotel offers spa facilities. Guests can enjoy relaxation and wellness treatments during their stay.
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Summary of reviews related to the '4 Star' categoryHotel&Spa Alfândega Douro Valley offers an experience that currently falls short of its 4-star rating according to guest feedback. The common consensus is that the hotel is in need of urgent renovations and aesthetic improvements. Many guests noted that the facilities are somewhat degraded and do not align with what one would expect from a 4-star establishment.
One of the most common points raised was the breakfast, which was frequently described as lacking in both variety and quality, failing to meet typical 4-star standards. Guests have mentioned that the hotel does not provide many options, which adds to the overall sense that it doesn't live up to its rating.
Additional comments highlighted cleaning issues and the general outdated condition of the rooms, further suggesting that the hotel is not maintaining the level of quality that its 4-star designation implies. While the hotel retains some positive aspects, the overarching sentiment is that it is a shadow of what it might have been in the past and is in substantial need of requalification to justify its stars.
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