Summary of reviews related to the 'Indoor Pool' category
The Country Inn & Suites by Radisson in Petersburg, VA offers an indoor heated pool for guests seeking relaxation and leisure. This feature is typically praised by visitors, especially those who enjoy the convenience of swimming indoors. However, guests have experienced frequent closures of the pool due to maintenance issues and periods related to COVID-19 restrictions. At times when the pool was accessible, it provided a pleasant amenity, although some noted the water was cold or cloudy. The management evidently makes efforts to maintain the pool, yet the closures have been a recurring inconvenience for many.
Country Inn & Suites by Radisson in Chester, VA, enjoys a favorable reputation for its superb location, particularly its proximity to Interstate 95, making it easily accessible for travelers. Guests highly appreciate the convenience of nearby dining options, shopping centers and amenities, often within walking distance. The area also feels safe, enhancing the overall stay experience. Although a few guests mentioned noise and accessibility issues, the general sentiment highlights the location's practical benefits for both short and extended stays.
The hotel's breakfast offerings receive mixed feedback but are mostly positive. Guests often describe the breakfast as delicious, ample and well-stocked with a variety of options including waffles, eggs and cereals. The coffee is notably good and the breakfast staff are frequently commended for their friendliness and accommodation. However, some guests found the breakfast to be disappointing with cold or minimal options, especially during Covid-19 restrictions.
Guest reviews of the hotel rooms are varied. Many praise the rooms for their size, cleanliness and comfort. Positive notes highlight the spaciousness, appealing decor, good air conditioning and comfortable beds. Nevertheless, some guests encountered issues such as dust, stains, unpleasant odors and outdated furnishings, indicating inconsistencies in room maintenance and cleanliness.
Cleanliness throughout the hotel also shows mixed reviews. While many guests find their rooms clean and comfortable, several mention problems with the upkeep of common areas and amenities. Specific complaints include dirty carpets, mold, smoke odors and unclean bathrooms, which suggest areas for improvement in housekeeping.
The staff at the hotel generally receive high marks for their courteousness and helpful nature. Front desk employees, especially named staff like Rick and Rachel, are often praised for their friendliness and professionalism. However, there are occasional reports of insufficient staffing and some instances of unprofessional behavior.
Internet services at the hotel get mixed reviews. While many guests appreciate the reliable free internet access, others report issues with slow connection speeds and disruptions, especially with the lobby computers.
The pool area garners mixed reactions. Positive reviews appreciate the availability of the indoor pool and hot tub, which add a relaxing component to the stay. Some guests, however, found the pool too cold and noted cleanliness issues, such as a cloudy pool and trash around the area. The hot tub temperature and chemical use sometimes detracted from the overall experience.
Families find the hotel accommodating with spacious one-bedroom suites and family-friendly amenities like the pool and hot tub. The hotel's welcoming atmosphere makes it a popular choice for those traveling with children.
Bed comfort receives a range of feedback with many guests finding the mattresses comfortable and the beds warm and inviting. However, there are complaints about hard or lumpy mattresses and pillows that are either flat or too small. Instances of dirty bedding also mar the otherwise positive feedback on sleep quality.
In summary, Country Inn & Suites by Radisson in Chester, VA, offers a generally positive stay experience with its convenient location, hospitable staff and accommodating amenities. However, inconsistencies in room cleanliness and maintenance, as well as mixed reviews on breakfast and bedding quality, suggest areas where improvement could enhance the overall guest experience.
SpringHill Suites by Marriott Chester garners positive reviews for its spacious and comfortable accommodations. Guests often mention the large size and practical layout of the rooms, which can comfortably accommodate several people. Cleanliness is emphasized across feedback, with rooms and bathrooms consistently maintained to a high standard. Visitors appreciate the added benefits of a complimentary breakfast and amenities like happy hour and a welcoming fire pit, contributing to a relaxing environment.
Cleanliness remains a standout feature with the hotel being described as modern, well-maintained, and tranquil. Both the rooms and property are noted for being immaculate and fresh, providing a serene atmosphere. The hotel's convenient location off the highway enhances its attractiveness for travelers seeking a quiet stay.
The staff receives high praise for their professionalism and friendliness, frequently being described as accommodating and helpful. The breakfast team is particularly highlighted for their kindness, enriching the dining experience. Guests consistently use descriptors such as exceptional and amazing to capture the quality of service provided, with the staff being pivotal to ensuring a positive and welcoming experience. Overall, SpringHill Suites by Marriott Chester excels in providing spacious accommodations, exceptional cleanliness, and outstanding customer service, making it a preferred choice for visitors.
The Holiday Inn Express and Suites - Petersburg - Fort Lee by IHG is largely praised for offering a comfortable and convenient stay. Its strategic location near Interstate 95 makes it a popular choice for travelers embarking on or returning from road trips. Despite the surrounding area's somewhat depressed feel, guests appreciate the proximity to local dining options and the hotel's peaceful, safe environment.
The breakfast offerings are a standout feature, with guests lauding the variety and quality of the selection, which includes hot and cold items like scrambled eggs, turkey sausage, and Cinnabons. The well-maintained dining area and helpful, friendly staff contribute to a positive morning experience.
The hotel's accommodations receive high marks for their spaciousness and cleanliness. Rooms, including suites with full kitchens, are roomy enough for families and groups, boasting comfortable beds that promise restful sleep. Recent renovations add to the modern appeal, further enhancing guest satisfaction.
Cleanliness is a hallmark of the property, with most guests finding both the rooms and public areas tidy and well-kept. Though there are isolated comments about minor wear, these do not detract significantly from the overall positive impression.
The staff's warm hospitality and professionalism draw consistent praise, contributing to a welcoming atmosphere that makes guests feel at home. The indoor pool area, while subject to occasional maintenance issues, adds another appealing amenity, offering leisure options for travelers.
Overall, Holiday Inn Express and Suites - Petersburg - Fort Lee by IHG is highly recommended for its exceptional breakfast, spacious and clean rooms, friendly staff, and convenient location. Despite minor areas for improvement, it delivers a satisfying and reliable experience for visitors.
Holiday Inn Express Richmond Airport by IHG consistently earns positive reviews for its excellent location, especially for travelers looking to stay near the Richmond airport. Guests appreciate the convenient proximity to both the airport and a variety of dining options, alongside an efficient shuttle service that simplifies transfers. Safety is a noted priority, with visible police presence adding to the secure environment. The hotel is also commended for its cleanliness and comfort, particularly its comfortable beds.
The breakfast offerings are frequently described as amazing, with guests praising the variety and quality of the morning meal. The well-stocked breakfast area and availability of warm options make for an enjoyable start to the day. Moreover, the friendly and helpful staff, particularly those involved with breakfast service, enhance the overall morning atmosphere.
Rooms are spacious and clean, receiving high marks from guests for their impressive size and modern decor. Features such as comfortable couches and king-size beds contribute to a relaxing stay, complemented by the consistently maintained cleanliness of both bedrooms and bathrooms. Despite minor issues like the absence of sheets for sofa beds or occasional technical glitches, the overwhelmingly positive feedback on room comfort and ambiance remains.
Cleanliness is a standout feature at the hotel, with both public and private areas maintained to a high standard. Visitors note the fresh sheets and towels, along with a clean scent greeting them upon arrival. The attention to maintaining the property, coupled with high-quality personal care products, ensures a restful experience.
Notably, the exceptional staff is a highlight for many reviewers. Described as super-friendly and accommodating, the team goes above and beyond to meet guests' needs, from having room keys ready upon arrival to handling late-night requests seamlessly. Particular praise is given to the front desk staff, including Miss Chelsea, for their helpfulness and welcoming demeanor. The staff's efforts greatly contribute to a comfortable, enjoyable stay, leaving a lasting impression on guests.
Overall, the Holiday Inn Express Richmond Airport by IHG stands out for its dedication to guest satisfaction through convenience, comfort, and exceptional service, making it an ideal choice for travelers seeking a reliable and pleasant stay near the airport.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 33 hotels in and around Colonial Heights