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Summary of reviewsThe Hampton Inn & Suites Columbia/Southeast-Fort Jackson is highly praised for its strategic location, making it a popular choice for both leisure and business travelers. Guests appreciate the hotel's convenient proximity to major highways, Fort Jackson, and the University of South Carolina. The abundance of nearby shopping and dining options adds to the favorable location, creating an added convenience for visitors.
Visitors frequently commend the hotel for its extensive and delicious breakfast offerings, which include a variety of hot and continental items. The breakfast staff, particularly Ms. Williams, stands out for their exceptional service and friendliness. Families find the breakfast buffet to be a delightful part of their stay, and the well-maintained breakfast area adds to the inviting experience.
Room accommodations receive high praise for their spaciousness and comfort. Guests consistently appreciate the clean and well-furnished rooms equipped with modern amenities. Renovated floors and comfortable beds enhance guest comfort, with King suites receiving particularly high marks.
Cleanliness is a remarkable aspect of the hotel, with guests noting the spotless condition of rooms and the overall well-maintained environment. The staff's dedication to maintaining cleanliness is widely appreciated, contributing to a pleasant guest experience.
The hotel staff earns high praise for their friendliness and helpfulness, with mentions of outstanding hospitality throughout the guests' stay. Staff members like Ms. Kendra and Kevin leave lasting positive impressions, fostering a welcoming atmosphere that enhances overall guest satisfaction.
The hotel's indoor pool is a valued amenity, appreciated for its well-maintained condition and heated environment, ensuring relaxation and enjoyment for families. Parking is spacious and generally accessible, despite a minor fee that some guests feel should be more transparent.
Overall, the Hampton Inn & Suites Columbia/Southeast-Fort Jackson offers a pleasant and reliable experience characterized by excellent service, comfortable accommodations, and a convenient location, making it a favored choice for travelers visiting Columbia. Show more
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Categories
Family Friendly Hotel
This hotel offers spacious suites suitable for families. It includes complimentary breakfast, a pool, and is conveniently located near Fort Jackson and other family-friendly attractions.
Dog Friendly Hotel
This is a pet-friendly hotel.
Hotel with Swimming Pool
This Hampton Inn & Suites is well-regarded for its clean and inviting pool area. The hotel provides a comfortable stay with complimentary amenities, appealing to both business and leisure travelers.
Heated Pool Indoor Pool
Hotel with Parking
This hotel is listed as offering parking.
3-Star Hotel
This hotel offers comfortable accommodations with amenities such as free breakfast and a fitness center. Its location near Fort Jackson provides convenient access for military families and visitors, as well as easy access to other attractions in Columbia.
Hotel with Indoor Pool
This hotel features an indoor pool for guest recreation. It also offers a fitness center, providing options for both aquatic activity and exercise.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
King Room with King Bed - Non-SmokingThis room features a microwave, small refrigerator, and tea- and coffee-making facilities.
Room with Two Queen Beds - Non-SmokingThis room features a microwave, small refrigerator, and tea- and coffee-making facilities. A flat-screen TV is available.
Please note that this room cannot accommodate extra beds.
King Studio Suite - Non-SmokingThis spacious suite features a microwave, small refrigerator, and tea- and coffee-making facilities.
King Room - Hearing Access/Non-SmokingThis triple room offers a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThis quadruple room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access/Non-SmokingThis accessible room features a roll-in shower, visual fire alarm, microwave, and refrigerator.
Guest Reviews
8.2
Very Good
Location
Hampton Inn & Suites Columbia/Southeast-Fort Jackson is highly praised for its prime location, offering guests a strategic base for both leisure and business activities. Travelers appreciate its convenient proximity to major highways like I-77 and I-26, which makes accessing the city and surrounding areas effortless. The hotel is ideally situated for visitors to Fort Jackson and the University of South Carolina, and it's a favored choice for those attending a Gamecocks game, thanks to its closeness to the football field. Guests commend the abundance of shopping and dining options nearby, with everything from restaurants to gas stations within walking distance. While some guests mention missing breakfast, the overall guest experience is enhanced by the clean and quiet environment, professional staff, and excellent service, making it a reliable choice for anyone visiting the Columbia area.
Breakfast
The breakfast experience at Hampton Inn & Suites Columbia/Southeast-Fort Jackson is frequently praised by guests for its quality and variety. Many guests were delighted by the plentiful choices available, which included hot items, fresh fruit, and continental options that provided a solid start to the day. The breakfast staff, notably Ms. Williams, received glowing reviews for their exceptional service and friendliness, enhancing the overall dining experience. Families especially appreciated the breakfast buffet, considering it an added treat during their stay. Guests also found the breakfast area well-maintained and spacious, making it an inviting place to enjoy the morning meal. The presence of a hot breakfast selection, including items like sausage, scrambled eggs, Yukon potatoes, and grits, impressed guests, who felt it met their expectations and offered "anything you can ask for in a good hot breakfast." The breakfast overall is described as delicious and a significant highlight of the visit, contributing to a pleasant and enjoyable stay at the hotel.
Rooms
The Hampton Inn & Suites Columbia/Southeast-Fort Jackson offers spacious and well-furnished rooms that are often praised for being clean and comfortable. Guests frequently appreciate the size of the rooms, which easily accommodate families and provide ample space to relax. The rooms are typically equipped with convenient amenities such as fridges and microwaves, enhancing the overall stay experience.
Renovated floors add an extra touch of modern elegance, and beds are noted for their comfort, ensuring a restful night. The King suites, in particular, receive high marks for their layout and overall quality. Bathrooms are generally clean and well-appointed, contributing to guest comfort.
While the majority of rooms are clean, there are occasional mentions of the need for improved cleanliness in some areas. However, this does not overshadow the overall positive perception guests have of their stays. Friendly and welcoming staff further enhance the guest experience, creating an inviting atmosphere that leaves visitors satisfied with their experience.
Overall, the hotel delivers on comfort and cleanliness, making it a reliable choice for travelers seeking a pleasant stay in Columbia.
Beds
At the Hampton Inn & Suites Columbia/Southeast-Fort Jackson, guests frequently highlight the exceptional comfort of the beds. Described by many as comfortable and even amazingly comfy, the beds provide a restful night's sleep, which is consistently appreciated by visitors. The bedding is noted for its clean, seemingly brand-new appearance, enhancing the overall sleeping experience. Some guests remarked on the small size of the pillows for king-sized beds, although they appreciated the provision of four pillows per bed. Overall, the hotel excels at offering a comforting and restful haven, further complemented by friendly staff and a smooth check-in and check-out process.
Cleanliness
The Hampton Inn & Suites Columbia/Southeast-Fort Jackson garners numerous commendations for its cleanliness and well-kept facilities, creating a generally favorable impression for guests. The hotel is often described as clean, comfortable, and well-maintained, with standout mentions of spacious and spotlessly clean rooms. Guests appreciate the clean and updated decor, with clean dining areas adding to the positive experience. The staff also receives high praise for their friendliness and diligence in maintaining a clean environment. Despite some sporadic concerns about specific cleanliness issues, such as stained carpets and occasional lighting problems, the overwhelming vibe of cleanliness persists in the common areas and rooms. The hotel’s convenient location, near restaurants and the interstate, coupled with its clean surroundings and welcoming staff, contribute to a pleasant stay for travelers.
Staff
At the Hampton Inn & Suites Columbia/Southeast-Fort Jackson, visitors are consistently welcomed by a team of exceptionally friendly and helpful staff members. The overwhelming consensus among guest reviews suggests that the hotel staff goes above and beyond to ensure a seamless and pleasant experience for every traveler. Notably, the professionalism and warmth shown during check-in processes stand out, with several guests expressing appreciation for the hospitable and accommodating service they received throughout their stay.
The hotel staff's dedication to cleanliness and hospitality is frequently highlighted, contributing to guests feeling a sense of comfort and belonging, akin to a home away from home. This attention to detail is seen not only in the tidy rooms but also in the delightful amenities such as a cute hot chocolate bar, which adds a personal touch to the experience.
Specific staff members, like Ms. Kendra and Kevin, have made significant positive impressions, with guests noting their sweet, accommodating nature and family-like treatment of visitors. Furthermore, the friendliness and attentiveness of every employee, from the front desk to the cleaning team, build a welcoming atmosphere that enhances the overall stay.
Whether interacting with the morning breakfast staff or the night attendants, guests frequently commend the team for their super friendly attitudes and willingness to accommodate any needs. This consistent level of courteous and prompt service ensures that the Hampton Inn & Suites Columbia/Southeast-Fort Jackson remains a welcoming haven for travelers seeking both comfort and excellent customer service.
Pool
The Hampton Inn & Suites Columbia/Southeast-Fort Jackson offers a welcoming indoor pool that guests have found enjoyable and well-maintained. Many reviewers highlight the pool as a key feature of their stay, praising its heated condition and noting that it provides a great space for relaxation and fun, particularly for families with children. The pool area itself has been described as great, adding to the overall positive experience. Some reviews do mention occasional closures and issues with pool furniture, which detracted from the experience for some. Nonetheless, when operational, the pool remains a favored amenity, contributing to the hotel's appeal and enhancing guests' sense of comfort during their stay.
Parking
The Hampton Inn & Suites Columbia/Southeast-Fort Jackson offers a spacious parking area for guests, accommodating easily those arriving with vehicles. The hotel is relatively new, ensuring modern facilities that include a generously sized parking lot. Nonetheless, guests have noted an additional parking fee of $6, which some feel is an unexpected cost and could be more transparently communicated. Despite this cost, parking is generally available without significant difficulty, though there might occasionally be minor inconveniences related to paving efforts. Overall, the ample parking space is a positive feature for guests seeking convenience during their stay.
3 Star
The Hampton Inn & Suites Columbia/Southeast-Fort Jackson offers a dependable and pleasant experience for travelers looking for basic yet comfortable accommodations. Guests noted that the cleanliness of the property and the friendliness of the staff stand out as highlights of their stay. The hotel meets expectations for those considering the price point, ensuring a satisfactory experience for visitors. Although the rating reflects a three-star category, the essential amenities provided and the welcoming atmosphere make it a suitable choice for budget-conscious guests.
Yes, Hampton Inn & Suites Columbia/Southeast-Fort Jackson has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites Columbia/Southeast-Fort Jackson.
Yes, Hampton Inn & Suites Columbia/Southeast-Fort Jackson welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites Columbia/Southeast-Fort Jackson.
Yes, Hampton Inn & Suites Columbia/Southeast-Fort Jackson has a gym.