Villa La Massa is a luxurious 5-star resort located along the picturesque Arno River, offering stunning views of the water and beautiful grounds. The hotel's perfect location is praised by guests with easy access to central Florence via the complimentary shuttle service. The breakfast buffet and service receive high praise with guests enjoying a good selection of food and exquisite views of the river. The restaurant is also highly recommended with excellent service and delicious food, though some guests found it to be slightly overpriced. The rooms are beautifully designed with attention to detail, offering luxurious amenities and lovely bathrooms. The staff is friendly and helpful, providing personalized service that leaves guests feeling pampered and satisfied. The pool area is a highlight with a new and beautifully designed pool surrounded by an amazing garden and a wonderful view of the Arno River. Despite minor issues, Villa La Massa offers a truly remarkable experience that exceeds most guests' expectations.
Together Florence Urban Resort offers guests a pleasant stay marked by numerous positive experiences. The hotel's serene and convenient location, just outside the bustling center of Florence, is highly appreciated, especially by those traveling by car. Its proximity to the Florence South exit and ample parking spaces make it an ideal retreat from the city's chaos, while a nearby bus stop allows easy access to the historic center in about 20 minutes. The area’s tranquility and excellent connectivity balance out the minor inconvenience of being away from the city center.
The breakfast at the resort is frequently praised for its variety and quality, catering well to international tastes with a wide selection of fresh products, both sweet and savory. Guests consistently find the breakfast excellent, hearty and abundant with a cozy and pleasant environment supported by attentive and friendly staff.
Dinner offerings receive mixed reviews. While the on-site restaurant is widely praised for excellent quality, service and a tranquil outdoor garden setting, some guests feel the menu could be more impressive and find prices a bit high. Despite these critiques, most guests express satisfaction with their dining experiences.
Guest rooms garner praise for their cleanliness, modern design and comfort. Daily servicing ensures a tidy environment and many appreciate the quiet and peaceful ambiance. However, room sizes vary with some guests finding them too small and there are occasional maintenance issues. Nevertheless, the hotel's responsive staff quickly address any problems, maintaining overall satisfaction.
The resort excels in cleanliness with both rooms and common areas described as immaculate. A tranquil ambiance and friendly, attentive staff further enhance the peaceful experience.
Staff at the Together Florence Urban Resort receive overwhelmingly positive reviews for their friendliness, professionalism and exceptional service. Special mentions for individuals like Francesca highlight the team's dedication to hospitality and making guests feel welcome.
The free Wi-Fi service at the resort receives mixed feedback with some guests finding it reliable and stable, while others encounter issues like slow speeds and weak signals. The swimming pool also garners mixed feelings; some appreciate the availability of both indoor and outdoor options, while others find the pool smaller than expected and occasionally unavailable due to maintenance.
Families find the resort particularly accommodating, thanks to spacious rooms, child-friendly facilities and a welcoming atmosphere for children. Breakfast options appeal to young guests and the overall environment is quiet and comfortable for family stays.
Beds receive mixed reviews; many guests find them comfortable and appreciate features like memory foam pillows, while others report issues with hard pillows, outdated mattresses and discomfort.
Although some aspects of the resort do not always meet the expectations of a four-star rating, especially concerning breakfast quality, mattress standards and pool amenities, the resort is still considered good value for money. Guests seeking basic accommodations often find the hotel meets their expectations.
Business travelers particularly commend the hotel for its professional and empathetic staff, as well as conducive common areas for business activities. Overall, Together Florence Urban Resort is a well-regarded destination, providing a good mix of comfort, quality and pleasant experiences despite a few areas needing improvement.
Feel the utmost luxury from every nook and cranny when you stay at this 5-star hotel and spend the most dreamy vacation in the Italian countryside. The hotel boasts opulent and elegant suites, the largest private garden in Florence adorned with fountains, statues and trees that date back centuries, a luxury spa and personalised services that will satisfy even the most discerning guests.
Summary of reviews
The Four Seasons Hotel Firenze is a luxurious oasis in the heart of Florence, offering exceptional service and amenities that are beyond compare. The location is ideal with the largest private garden in the city providing a peaceful respite from the hustle and bustle of the city. The breakfast is enjoyable with great selection and exceptional service, while the rooms are spacious and magnificent, offering an outstandingly comfortable stay. The attentive and thoughtful staff provides professional and friendly hospitality, creating a fantastic ambiance and the pool is a wonderful place to relax and enjoy the outdoor facilities. The hotel is a true grand palace that embodies exclusivity, luxury and sophistication, providing an exceptional and flawless stay worth the price.
Hotel Roma in Florence receives high praise for its central and convenient location. Situated near major landmarks like the Duomo and Santa Maria Novella train station, the hotel's proximity to shopping streets, dining options and cultural sites makes it an ideal hub for exploring the city's historic center. Guests appreciate easy access to tram and taxi services and the picturesque views of Piazza Santa Maria Novella add to its charm.
The complimentary breakfast service draws mixed responses. Many guests appreciate the variety and quality, enjoying the assortment of dairy products, pastries, breads and juices. Some noted excellent coffee and a satisfying selection catering to dietary needs. However, others criticize the lack of variety, repetitive options and reliance on pre-packaged items, leading to calls for improvement.
Dining around Hotel Roma is well-regarded due to its proximity to various restaurants. The hotel staff's efficiency in booking meals is appreciated, though the absence of an in-house dining room or bar is noted as a downside. The cleanliness and upkeep of the communal breakfast area could also be improved.
The rooms are generally well-received with guests highlighting their spaciousness, cleanliness, modernity and stylish decor. Spectacular views, particularly overlooking Piazza Santa Maria Novella, enhance the stay. While some rooms are described as dated, most find the beds comfortable and conducive to relaxation. Minor issues such as soundproofing and specific maintenance problems are occasionally mentioned.
Hotel Roma excels in cleanliness with many guests praising the spotless rooms and well-maintained common areas. Daily cleaning services and attention to detail are frequently commended. A few inconsistencies in cleanliness are noted, but the overall standard remains high.
The hotel staff is highly regarded for their professionalism, courtesy and attentive service. Guests appreciate the warm hospitality and multilingual capabilities with staff often going above and beyond to assist. Notable mentions include standout employees like Sterling, Eleonora and Mrs. Benedetta. A few less friendly encounters are mentioned, but the overall sentiment is overwhelmingly positive.
While the hotel offers free Wi-Fi, many guests report issues with weak and unreliable connections, particularly in the rooms. Improvements are needed for stronger, more stable connectivity.
The gym receives mixed reviews with some guests noting outdated equipment and occasional closures. However, the facility offers adequate space and a reasonable variety of equipment, making it a functional option for fitness enthusiasts.
Parking services are seen as convenient and efficient, though the high cost and limited 24-hour availability are points of concern. The valet service is generally well-managed, but some guests experience delays or find the advertised prices less transparent.
Families find Hotel Roma an excellent choice due to spacious family suites, interconnecting rooms and a relaxed, children-friendly atmosphere. The location's convenience for short walks to key areas and family amenities like fans in rooms add to the appeal. Special provisions for occasions like birthdays and a pet-friendly policy further enhance its suitability for family vacations.
Situated in a lively area known for its nightlife, the hotel offers an exciting atmosphere with live music and concerts. The presence of a bar/lounge adds convenience for evening entertainment. However, the vibrant scene can contribute to noise at night, which may disturb light sleepers.
Most guests find the beds at Hotel Roma very comfortable, conducive to a good night's sleep. The quality of the beds is generally positive, though occasional mentions of stained sheets, outdated bedding and less comfortable sofa beds are noted.
Overall, while Hotel Roma has some areas for improvement, its prime location, excellent cleanliness and dedicated staff make it a strong choice for travelers looking to immerse themselves in Florence's vibrant life.