Info
Summary of reviewsHotel Villa Zurqui, situated just outside San José on the way to Tortuguero and the Caribbean side of Costa Rica, offers a tranquil retreat bordered by a national park. Guests appreciate the serene atmosphere, mild climate and stunning views from the balconies, which are complemented by the hotel's beautifully designed gardens and rich vegetation. Its convenient location near the airport and major highways makes it an ideal stopover for travelers in transit or those seeking a peaceful escape.
The breakfast experience is consistently praised, featuring traditional Costa Rican fare such as rice with beans, scrambled eggs, plantains, coffee and juice. Guests enjoy the hearty, homemade flavors and the beautiful garden view setting with attentive and friendly staff enhancing the dining experience. While the dinner service can occasionally be slow, the meals are well-prepared, delicious and reasonably priced, contributing to an overall positive dining experience.
The rooms at Hotel Villa Zurqui receive mixed reviews. Guests laud the spaciousness, comfort and amenities like fireplaces in the large bungalow rooms. However, issues such as noise, cleanliness concerns and dated or worn-out facilities are noted. Inconsistent room quality, along with problems like poor sound insulation and the presence of bugs, detract from the overall experience for some visitors.
Cleanliness is another area with varied feedback. Some guests find the rooms and bathrooms to be very clean and well-maintained, while others report issues like mold, musty smells and poorly maintained facilities. Despite these issues, the spaciousness and quiet ambiance are appreciated by many.
The staff at Hotel Villa Zurqui consistently receive high praise for their friendliness, attentiveness and helpfulness. From the manager and owner to the reception and security personnel, the team is commended for their exceptional service and willingness to go above and beyond to ensure a comfortable stay.
WiFi connectivity, however, is a common concern, as it is generally spotty and unreliable, especially in the rooms. Most reliable access is found in the lobby area, which can be inconvenient for guests needing consistent internet access.
Parking is consistently highlighted as a positive feature with ample spaces available right in front of rooms or cottages, adding to the guests' convenience.
Regarding bedding, reviews are mixed. While some find the beds comfortable, many others note that the mattresses are old and worn-out with issues such as springs coming through and uncomfortable pillows.
Overall, Hotel Villa Zurqui offers a blend of natural beauty, convenient location and excellent service, although improvements in room maintenance, cleanliness, WiFi connectivity and bedding quality would enhance the overall guest experience.
Show moreRead review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
