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Summary of reviewsLagoa Serena Flat Hotel garners significant praise for its outstanding location, nestled near a breathtaking lake with delightful sunset views, which guests can enjoy from spacious balconies. The hotel's strategic position is ideal for both family stays and event attendees, offering comfortable accommodations that are well-connected and large enough for groups of up to five. This prime placement is repeatedly noted as the best in town, combining convenience, comfort, and stunning vistas.
Guests appreciate the spacious and well-appointed rooms, with areas up to 75 square meters featuring amenities like a sink and stove for extended stays. Cleanliness is a highlight, with the hotel maintaining an impeccably tidy environment, earning it high marks from visitors who describe the housekeeping efforts as exceptional and perfect.
The staff at Lagoa Serena Flat Hotel receive widespread acclaim for their friendliness and efficiency, contributing to a warm and inviting atmosphere. The team is celebrated for their attentiveness and helpfulness, with special mentions for individual staff members who go above and beyond. This excellent service, coupled with the positive aspects of the breakfast that some guests describe as a feast with fresh options, enhances the overall experience.
While the breakfast offerings elicit mixed reviews, with some guests desiring more variety and freshness, the positive elements of the breakfast situation are noted by many. The delightful combination of location, room comfort, cleanliness, and attentive staff culminates in a welcoming and enjoyable stay at Lagoa Serena Flat Hotel.
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