The Hampton Inn Chicago Downtown/Magnificent Mile is a great choice for those looking for a comfortable and convenient stay in the heart of Chicago. While parking can be a bit confusing and expensive, the valet service is efficient and attentive. Some guests have found more affordable valet options nearby, but off-site garages are also manageable. It's important to double-check parking fees before booking, as some guests have experienced discrepancies. Overall, guests have had positive experiences with the hotel staff and amenities, making it a great choice for a Chicago getaway.
The Viceroy Chicago is a truly exceptional hotel located in the Gold Coast area that offers a five-star experience. The staff exceeded expectations and made the stay unforgettable. The hotel is a stunning gem with amazing views of the lake from the 1 bedroom suite. The cleanliness and perfect location make it the best Chicago stay yet. While some may argue it's only a 4-star rating, this hotel deserves its 5-star status with excellent service. The only critique is to improve the quality a bit more. Overall, the Viceroy Chicago is highly recommended for an exceptional stay in Chicago.
Located in downtown Chicago and housed in a skyscraper, The Langham Chicago is an iconic experience in and of itself. It has a large collection of Art displayed in the hotel premises for the guests to enjoy. Designed by a famous architect and offering stunning views of the city landscape, the Chicago River and Lake Michigan, this hotel is ideal for travelers who wish to experience the lavish side of Chicago. Its convenient location near popular landmarks, as well as its excellent services, from delightful dining options, to invigorating spa facilities and even a Kids' Suite and a Cinema Suite, make this hotel a favorite among guests.
Summary of reviews
The Langham Chicago is a top-rated hotel that offers a true five-star experience with exceptional facilities and services. Located in the heart of Chicago, this hotel provides the best of Chicago architecture and top-notch attention to clientele. The staff and amenities receive a 5-star rating, making it one of the best hotels in the area. Families can enjoy a fantastic stay with services that make them feel like royalty. The Langham is the epitome of luxury and class, representing the pinnacle of standards for 5-star hotels. While some guests expected more from a 5-star hotel, the majority of reviews are exceptional. Overall, The Langham Chicago is a perfect luxurious getaway for anyone seeking absolute luxury, beauty and exceptional services.
A legendary hotel in the heart of the city’s business, financial and theatre district steps from Millennium Park, the Art Institute of Chicago and Grant Park.
Summary of reviews
Overall, The Palmer House Hilton is a stunning and grand hotel that exudes a legacy quality. Its historical landmark status is evident in its amazing property, history and ambiance. The lobby is especially remarkable with its grand architecture and original interior design that has been meticulously maintained. Guests who appreciate staying in living history will enjoy the different bits of history located around the hotel. Although the amenities may be underwhelming, this old heritage hotel is impressively made and maintained with stunning architecture and a rich history that transcends through the years. It is definitely worth a visit for those looking for a beautiful and historic experience.
A luxury 5-star hotel in Chicago (Magnificent Mile - River North), close to Hancock Tower.
Summary of reviews
The Waldorf Astoria Chicago is a luxurious 5-star hotel that offers a cozy and romantic ambiance with its fireplaces. Although some guests experienced maintenance issues with their fireplaces, those who were able to use them described them as incredible and adding to the overall coziness of the room. While one guest expressed disappointment regarding the high price tag for their room, the majority of guests enjoyed a comfortable and upscale experience.
Discover a chic ambiance, elegant understated rooms and contemporary original works of art in a luxury hotel located in Chicago’s Gold Coast neighborhood.
Summary of reviews
Park Hyatt Chicago is a luxurious hotel located in the heart of Chicago, offering comfortable and clean rooms with breathtaking views. The bathrooms are a standout feature and the dining area is elegant and convenient. Although some reviewers suggest updating the furniture and carpeting, the overall impression is that the rooms are gorgeous. The staff is polite, helpful and thoughtful, going above and beyond to provide an impeccable experience. Guests noted that the staff members were attentive, friendly and even greeted returning guests by name. The service at the restaurant was also praised for being accommodating and pleasant. With its prime location, everything guests need is just steps away.
A great value hotel in downtown Chicago. Each one of the 230 guest rooms and suites offers a sumptuous bed, free WiFi and a 37-inch TV.
Summary of reviews
The Hampton Inn & Suites Chicago-Downtown enjoys an excellent reputation for its central and convenient location. Nestled near key attractions like the Riverwalk and Michigan Avenue, the hotel offers easy access to shopping, dining and public transportation. Guests appreciate the safety and walkability of the area, although some minor noise issues from a nearby firehouse were noted.
The hotel’s breakfast is generally appreciated for its variety and generosity with many guests finding it plentiful and delicious. Free coffee and tea available all day add to the convenience. However, some found the breakfast area crowded and there were critiques regarding the use of disposable dishware and limited options for vegetarians and vegans.
Rooms at the hotel are widely praised for their comfort, spaciousness and cleanliness. Guests enjoy well-equipped rooms with amenities like mini kitchenettes and comfortable beds. While a few noted the need for minor updates and occasional maintenance issues, the overall sentiment is positive with many appreciating the room size and cleanliness.
Cleanliness across the hotel is a strong point with housekeeping staff receiving high marks for their thoroughness. Both common areas and individual rooms are kept immaculately clean, contributing to a safe and sanitary environment.
Staff at the hotel are highlighted for their friendly and professional service. Guests frequently commend the team for their attentiveness and helpfulness, enhancing the overall guest experience. Despite a few isolated complaints, the majority of feedback emphasizes the staff's dedication to hospitality.
The WiFi service is well-received with guests finding it reliable and suitable for both leisure and work purposes. Minor issues with the digital room key were infrequent and did not overshadow the generally positive feedback regarding internet connectivity.
The fitness facility is described as clean and well-equipped, although its small size and occasional crowding were mentioned. Despite these limitations, it adequately meets the exercise needs of most guests.
The pool area receives mixed reviews but is generally seen as a valuable amenity. While appreciated for its cleanliness and family-friendly environment, the pool can be crowded and there were occasional issues with the heater and chlorine levels.
Parking poses a significant challenge with high costs and limited valet slots. The absence of an affiliated parking lot means guests often resort to distant third-party options. Despite the convenience of valet services, the high expense and logistical issues detract from the overall experience.
The location is ideal for nightlife enthusiasts, surrounded by a variety of restaurants and bars. However, the noise from the bustling nightlife and nearby emergency services might be a concern for light sleepers.
Guests consistently commend the comfort of the beds with many highlighting the quality and cleanliness of the bedding. Negative notes were rare but included some remarks about worn-out mattresses and soft sofa beds.
Overall, the Hampton Inn & Suites Chicago-Downtown is seen as a commendable three-star hotel. It offers great value for money, particularly due to its strategic location and the professional, friendly service of its staff. While there are minor areas for improvement, the hotel generally meets and often exceeds the expectations associated with its rating, providing a comfortable and pleasant stay for its guests.
The Hilton Chicago Magnificent Mile Suites is the perfect hotel for families looking for a comfortable and spacious stay in downtown Chicago. The suites are well-equipped with separate sleeping and working areas, making it easy to relax and enjoy your stay. The hotel is conveniently located near shopping and sightseeing attractions and access from the airport is easy. Plus with a convenience store right across the street, you'll never run out of snacks or drinks. Book your family trip today and enjoy a wonderful stay at the Hilton Chicago Magnificent Mile Suites!
Located amongst Chicago’s finest attractions the hotel has 455 spacious suites featuring private bedrooms and separate living areas, outfitted with 37-inch TVs, in addition to kitchenettes with refrigerators, microwaves and coffeemakers.
Summary of reviews
The Embassy Suites by Hilton Chicago Downtown Magnificent Mile stands out for its prime downtown location, which garners high praise from guests. Situated within walking distance to iconic attractions such as Navy Pier, the Magnificent Mile, Millennium Park and the Chicago Riverwalk, the hotel's central position makes it an ideal starting point for exploring the city. Guests appreciate the convenience of nearby public transportation, vibrant surroundings filled with stores, eateries and entertainment venues and the great views from the rooms, which altogether ensure a memorable stay in Chicago.
Breakfast at the hotel is highly appreciated for its variety, quality and the convenience of being complimentary. Many guests enjoy made-to-order omelets and a wide selection of hot and cold dishes, although the breakfast area can become crowded at times. Despite minor issues such as occasional food temperature and limited healthier options, the breakfast service generally exceeds expectations, providing a satisfying start to the day.
The evening social amenities, notably the happy hour, receive positive reviews from guests who enjoy complimentary drinks and snacks. The nightly receptions and excellent lunch services are seen as valuable additions. However, some guests have noted a decline in the quality of the cocktail hour food. Nevertheless, the inclusive nature of the happy hour delivers a pleasant, enriching experience that many guests appreciate.
The rooms are frequently praised for their spaciousness and comfort, featuring great city and Lake Michigan views. Families particularly enjoy the ample space and separate living areas. However, some reviews indicate the need for updated decor and improved housekeeping. While many find the beds comfortable, others report issues with sofa beds and room temperatures. Noise disturbances, especially in rooms overlooking the open atrium, are also noted.
Cleanliness experiences are mixed; while many guests find the rooms and common areas clean, others have encountered inconsistent housekeeping and maintenance issues. Overcrowded conditions during busy periods can exacerbate cleanliness problems, though the hotel's spaciousness and general tidiness are often appreciated.
The staff generally receives high praise for their friendliness and helpfulness, enhancing the guest experience. While isolated incidents of inefficiency and rudeness are reported, the overall sentiment is positive with many staff members going above and beyond to assist guests.
WiFi service at the hotel elicits mixed reviews with some guests finding it reliable and others experiencing connectivity issues. Despite these inconsistencies, the availability of free internet is considered a positive aspect.
The gym and pool offer additional amenities with the gym being modern and relatively well-equipped, although opinions on its size vary. The pool is small and can be crowded, but it is a hit with families and is generally well-maintained. Cleaner pool facilities would enhance the experience, as the current state can be inconsistent.
Parking is another mixed aspect; while the convenience of the parking garage and EV charging slots are appreciated, many guests find the daily fee expensive and the signage within the garage confusing. The absence of valet parking and occasional difficulties in finding a spot are two notable points of frustration.
Finally, for families, the hotel is a top choice with spacious rooms and family-friendly amenities. Families enjoy the two-room suites, complimentary breakfast and convenient location. Kids particularly love the pool and the views from the rooms. Despite occasional noise issues, the hotel's overall accommodating environment makes it an excellent option for family vacations.
In summary, Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a prime location and a variety of valued amenities that contribute to a positive stay. While there are areas for improvement in terms of housekeeping and facility updates, the hotel's convenience, friendly staff and family-friendly atmosphere make it a popular choice for visitors to Chicago.
The Homewood Suites by Hilton Chicago Downtown - Magnificent Mile consistently receives high praise for its prime location. Situated just a block from Michigan Avenue, it offers guests convenient access to numerous attractions, shops and dining options, making it an ideal base for exploring Chicago. Guests often mention the stunning cityscape views from higher floors, adding to the appeal.
Breakfast at the hotel is generally well-received, appreciated for being plentiful and well-attended by friendly staff. However, some guests note a lack of variety and basic offerings, particularly for those with specific dietary preferences, suggesting room for improvement.
The spacious and well-equipped rooms gain positive feedback with in-room amenities such as full kitchenettes and comfortable beds enhancing the stay. While the cleanliness of the rooms is often commended, there are occasional concerns about hallways, carpets and housekeeping standards, indicating a need for more consistent upkeep.
The hotel staff, especially those at the front desk and breakfast service, are frequently described as attentive, friendly and helpful, significantly contributing to guests' positive experiences. Special mentions include the concierge and some housekeeping members for their exceptional service.
The rooftop pool receives mixed reviews; while it is appreciated for its ambiance and views, there are concerns about its size and cleanliness. Despite this, it remains a popular feature, especially among children.
Families particularly enjoy the large, comfortable suites that come equipped with kitchenettes, making them ideal for longer stays. However, the comfort of the sofa beds stands out as a consistent drawback compared to the well-regarded regular beds in terms of comfort.
The Hampton Inn Chicago West Loop Fulton Market Area is highly regarded for its prime location in the vibrant West Loop area of Chicago. Guests are consistently impressed with its proximity to Clinton Station, major attractions, top restaurants, the United Center and Lake Michigan, making it an ideal choice for both convenience and ease of exploration. The surrounding area is noted for its safety, further enhancing the hotel’s appeal.
The accommodations at the hotel garner significant praise with guests frequently mentioning the spacious, clean and well-decorated rooms. The large, comfortable beds and well-stocked bathrooms add to the comfort, while the impressive city views, especially of Chicago's skyline and thunderstorms, elevate the overall experience. Visitors also appreciate the modern decor and the faithful representation of the rooms as advertised.
The complimentary breakfast receives overwhelmingly positive feedback for its variety, quality and taste. Guests appreciate the substantial options each morning, noting the meal as filling and delicious. The staff assisting with breakfast is frequently highlighted for their helpfulness, making the experience even more enjoyable. Despite minor comments on repetitiveness over several days, the breakfast is widely considered a significant enhancement to the overall stay.
Cleanliness is a standout feature of the hotel with guests repeatedly commending the spotless and well-maintained rooms and facilities. The friendly, professional and helpful staff further enhance the guest experience with particular praise for the reception desk staff. Their warm greetings, courteous demeanor and efficient service contribute to a welcoming environment and seamless stay.
While the pool receives mixed feedback due to its small size and occasional closures, it is generally described as beautiful with a good temperature when open. Guests found the pool area reasonably aesthetic, though some expected more.
Parking at the hotel is convenient due to its attachment to the property, but the high nightly cost and limited space availability can be drawbacks. Some guests faced challenges with tight parking spaces and issues with the validation process. The public nature of the garage adds to the competition for spots, contributing to occasional frustration.
Overall, the Hampton Inn Chicago West Loop Fulton Market Area offers a clean, comfortable stay with excellent service in a superb location. Guests enjoy a filling breakfast, helpful staff and pleasant accommodations despite minor issues with the pool and parking.
The Hoxton, Chicago, situated in the bustling Fulton Market district, is celebrated for its prime location and stylish design, making it a favored spot for visitors to the city. Nestled in proximity to the trendy West Loop, the hotel provides easy access to top-tier restaurants, enhancing the experience for food enthusiasts. Guests appreciate the stunning interior, featuring a magnificent lobby bar and a charming rooftop terrace with a pool, offering a perfect blend of comfort and vibrant neighborhood ambiance. Well-connected to public transportation, it serves as an excellent base for exploring Chicago.
The rooms at The Hoxton are praised for their spaciousness, comfortable beds, and appealing aesthetics in some cases. Many enjoy the large showers and fantastic views, which contribute to a relaxing atmosphere. However, inconsistencies in room size, noise levels, and cleanliness have been noted, with some guests pointing out cramped spaces, disturbance from street sounds, and basic cleanliness issues.
The hotel's staff generally receive acclaim for their professional and friendly demeanor, contributing to an inviting atmosphere. While most interactions are positive, a few mixed experiences with staff attitudes have been reported but do not detract significantly from the overall favorable perception of the service.
The rooftop pool is a standout feature, offering stunning views and a unique ambiance. Despite some comments on its size, the pool area remains a favorite for its atmosphere and adjoining bar.
Overall, The Hoxton, Chicago is well-regarded for providing a stylish and comfortable stay, particularly noted for its exceptional location, accommodating staff, and appealing amenities like the rooftop pool. However, attention to room consistency could further enhance the guest experience.
The Hilton Chicago receives acclaim primarily for its excellent location, historic charm and views of Lake Michigan, positioning it as an ideal base for exploring downtown Chicago. Guests appreciate the hotel's proximity to major attractions such as the Art Institute, Soldier Field and various dining and entertainment options, all within walking distance. Its scenic surroundings, coupled with the quiet end of Michigan Avenue, offer a tranquil retreat while remaining near city action.
Breakfast at Hilton Chicago garners mixed reviews; many find the selection and made-to-order options delicious and varied, while others criticize the high costs and occasional unavailability. Despite these issues, guests who had breakfast included in their stay appreciated the offering.
Dining experiences generally receive positive feedback with the quality of food and service at the main restaurant being particularly praised. However, the limited and expensive dining options, especially in the Herb'N Kitchen, are points of concern.
The hotel's rooms are consistently described as spacious, clean and comfortable with excellent views of Lake Michigan. Guests also commend the cleanliness and comfortable sleeping arrangements, although some note maintenance issues and inconsistent housekeeping.
The staff at Hilton Chicago are frequently praised for their friendliness and professionalism, particularly the bell and cleaning staff. However, isolated instances of rudeness and lack of concierge services slightly blemish the overall positive guest experience.
Wi-Fi and gym services present some challenges with guests noting additional fees for room internet and gym access. Despite this, the gym and pool facilities are well-received, especially by families.
Parking is a common complaint due to high fees and occasional unavailability, even though the attached garage's convenience is acknowledged.
Families find the Hilton Chicago accommodating, offering spacious rooms and kid-friendly amenities that enhance their stay. Despite a few food option concerns and minor issues, the overall experience remains positive due to the location and family-oriented features.
In summary, the Hilton Chicago shines with its prime location, historical elegance and friendly service, making it a favored choice for travelers, despite some operational inconsistencies and extra costs.
Homewood Suites By Hilton Chicago Downtown South Loop has garnered favorable reviews overall, making it a top choice for travelers visiting Chicago. The hotel's location is particularly celebrated, being conveniently close to key attractions like Grant Park, Millennium Park and Shedd Aquarium. Accessible public transportation and proximity to shopping centers and theaters enhance its appeal for both business and leisure travelers. The combination of spacious, clean rooms and a friendly, supportive staff contributes significantly to a positive stay.
Guests appreciate the spacious and comfortable rooms, many of which include fully equipped kitchens, large tables and cozy couches. The cleanliness and modernity of the rooms, coupled with stunning views of the city and Lake Michigan, add to the overall experience. Though there are occasional minor complaints about noise and small maintenance issues, these are overshadowed by the high satisfaction levels related to room quality and amenities.
The breakfast service receives mixed but generally positive reviews with many guests enjoying the variety and quality of the food. However, some suggest improvements in variety and quality with specific calls for more options like fresh fruit, waffles and kid-friendly choices. Despite this, the friendly and helpful breakfast staff are well-regarded.
Cleanliness across the hotel, including common areas, is consistently noted, making a strong impression on guests. The friendly and attentive staff, including commendations for individuals such as Jason and Kyle, enhance the welcoming atmosphere and overall experience. While the pool and hot tub facilities receive some criticism regarding temperature and maintenance, many guests still find them enjoyable.
Parking, notably the valet service, is seen as convenient but comes with high costs and limited availability, leading to some frustration. Families find the hotel particularly accommodating with spacious suites and the added benefit of kitchen facilities, making it a great base for exploring Chicago with children.
The beds are widely praised for their comfort, contributing to restful stays, although there are minor complaints about the sofa beds and bedding. The large, well-equipped rooms with excellent views add to their appeal.
Hilton Garden Inn Chicago Downtown South Loop is highly recommended for both leisure and business travelers seeking a comfortable and convenient base to explore the vibrant city of Chicago. Its prime location offers easy access to iconic attractions such as the Museum Campus, Field Museum, Shedd Aquarium, and Art Institute, with major transportation hubs nearby further facilitating city exploration. Despite being centrally located, the hotel provides a peaceful retreat from the city's hustle and bustle.
Guests frequently praise the hotel for its clean and modern facilities, which include spacious rooms with stunning views of landmarks like Lake Michigan and Grant Park. These rooms come well-equipped with amenities such as a microwave, fridge, and coffee maker, offering a comfortable and cozy environment. The breakfast offerings receive commendations for their variety and taste, adding value to the stay. The hotel's Asian restaurant is also noted for its flavorsome dishes.
Exceptional cleanliness is a recurring theme in reviews, with both the rooms and common areas maintained to high standards, contributing to a pleasant experience. The hotel staff are consistently recognized for their friendliness, helpfulness, and professionalism, further enhancing the guest experience. Guests appreciate the convenience of keyless check-in and complimentary Wi-Fi, although some have experienced connectivity issues.
For fitness enthusiasts, the hotel features a commendable gym and clean pool area, catering to a range of wellness needs. The indoor pool is a highlight for families, along with the hotel's pet-friendly policy and a variety of nearby dining options. While parking at the hotel can be costly, there are more affordable alternatives in the vicinity.
Overall, the Hilton Garden Inn Chicago Downtown South Loop stands out as a solid mid-priced option, offering comfort, convenience, and excellent service for an enjoyable stay in Chicago.
The DoubleTree by Hilton Chicago Magnificent Mile offers a prime location in the heart of downtown Chicago, making it an excellent base for exploring major landmarks such as Navy Pier, the Riverwalk and Millennium Park. Its proximity to shopping destinations on Michigan Avenue and the Magnificent Mile, as well as various dining and entertainment options, enhances its appeal. The hotel itself receives recognition for its cleanliness, friendly staff and comfortable rooms, making it suitable for tourists looking to experience the best of Chicago.
While the breakfast experience has mixed reviews with some guests finding it expensive and inconsistent, others appreciate the quality and variety of food. The dinner experience, on the other hand, is generally positive with guests praising the delicious food, inviting bar atmosphere and excellent service, although a broader menu selection would be welcomed.
Rooms are noted for their spaciousness and comfort with many guests praising the cleanliness and comfortable bedding. Some rooms offer fantastic city or partial lake views. However, there are areas for improvement, including outdated furniture, small bathrooms and inconsistent housekeeping. Despite these points, positive feedback about room comfort and amenities often prevails.
Cleanliness of the hotel is generally commendable with many guests appreciating the tidy, comfortable rooms and clean common areas. However, there are occasional complaints about housekeeping inconsistencies and maintenance issues. The friendliness and helpfulness of the staff are highly praised, though some guests have experienced less satisfactory service from certain staff members.
The gym receives positive feedback for its spaciousness and quality equipment, remaining accessible 24 hours a day. The rooftop pool is a beloved feature for its ambiance and cleanliness, though there are some concerns about its maintenance and occasional overcrowding.
Parking is a mixed experience with guests appreciating the convenient location but often finding it expensive and the spaces tight. The absence of some amenities like valet service and elevator access in the parking area adds to the logistical challenges.
The hotel is particularly noted for its family-friendly environment with numerous activities for children and comfortable family rooms. Small touches like providing signature cookies contribute to a welcoming atmosphere for families.
The beds receive largely positive reviews for their comfort and quality, enhancing the overall experience for most guests despite occasional issues with bed cleanliness and firmness.
Business travelers find the hotel well-suited for corporate needs, benefiting from its central location and business-friendly amenities.
Overall, the DoubleTree by Hilton Chicago Magnificent Mile stands out for its excellent location, friendly staff and comfortable amenities, making it a solid choice for various types of travelers looking to enjoy Chicago.
Home2 Suites By Hilton Chicago McCormick Place is highly regarded for its strategic location, making it an excellent choice for convention attendees and sports enthusiasts thanks to its proximity to McCormick Place and Soldier Field. The convenience of nearby dining options and access to the L Green Line for easy transit across Chicago enhances the guest experience. The hotel's elegant interiors and impressive range of amenities, such as a swimming pool, gym, and laundry facilities, contribute to a comfortable and enjoyable stay.
The breakfast offerings receive positive feedback, particularly for their variety and quality. Guests appreciate the range of hot and cold selections, including eggs, fruits, yogurt, baked goods, and beverages. The cleanliness and friendly service in the breakfast area enhance the welcoming atmosphere, though some guests suggest expanding the menu to accommodate diverse dietary preferences.
Room accommodations are consistently commended for their spaciousness and cleanliness, providing a comfortable and modern experience. Visitors enjoy the meticulously maintained rooms, comfortable bedding, and city views, alongside ample entertainment options through a selection of TV and cable channels.
The hotel's dedication to cleanliness is evident throughout the property, with guests frequently noting the immaculate condition of rooms and other facilities, including the pool area. The helpful staff further contribute to the positive guest experience, with their welcoming, attentive, and hospitable service being a standout feature. Reception and breakfast service teams are particularly praised for their friendliness and assistance, enhancing the overall experience and making guests feel well cared for during their stay. Overall, Home2 Suites By Hilton Chicago McCormick Place offers a compelling combination of excellent location, comfortable accommodations, cleanliness, and exemplary service.