4-Star HotelSummary of reviews related to the '4 Star' categoryThe Hilton Garden Inn Milan Malpensa is commonly rated as a four-star hotel, but several reviews suggest it falls short of expectations typically associated with this classification. Guests often remark on features that are below the average for a four-star establishment, indicating that the décor is outdated and in need of renewal. Maintenance challenges are noted, with mentions of issues like broken facilities and inadequate amenities, such as missing irons.
Reviewers also highlight that the level of service provided does not consistently meet the standards expected from a hotel of its purported rating. The quality of offerings in the restaurant, which opens at 7:30 PM, has been criticized as not measuring up to four-star standards. Guests report that, while the hotel carries a four-star designation, it might more accurately align with a three-star experience due to these considerations.
Despite these comments, there are mentions of the hotel being a well-deserved four-star for some, indicating that experiences can vary. Nevertheless, for a hotel carrying such a rating, many visitors suggest improvements in facilities and service to truly align with the expectations of a four-star experience.
Show moreRead review summaries for all categories
