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Summary of reviewsHotel Residence Jaguary consistently receives high praise for its exceptional and convenient location. Guests frequently highlight its central position, making it easy to access city attractions, nearby cities and the historic Maria Fumaça train station. The proximity to downtown, local restaurants, shops and major transportation hubs like bus and train stations contributes greatly to the hotel's accessibility. The peaceful atmosphere, despite being on a main avenue, adds to the positive guest experience. Additionally, the hotel's infrastructure, including a swimming pool and outdoor facilities, enhances the convenience and appeal.
The breakfast offerings are another standout feature. Guest reviews are overwhelmingly positive, noting the variety and freshness of the items, such as cakes, breads and fresh fruits. Visitors appreciate the abundant and well-organized options, often calling it one of the best they've had. The courteous staff and the pleasant dining atmosphere further enhance the experience, although a few guests suggested minor improvements like increasing the variety.
The rooms are generally praised for their spaciousness, comfort and cleanliness. Many guests commend the rooms for being large, airy and well-maintained, equipped with amenities like air conditioning, good lighting, mini-fridges and desks. However, some visitors noted issues with noise, outdated decor and occasional maintenance problems like strong sewage smells and rust.
Cleanliness overall is highly rated with reviews highlighting very clean rooms and well-maintained facilities. Attentive housekeeping ensures a pleasant stay for guests, though there are some mentions of inconsistencies, particularly in pool area cleanliness and basic cleaning tasks.
Staff service at Hotel Residence Jaguary is exceptional with reviews emphasizing the employees' politeness, attentiveness and professionalism. Individual staff members receive commendations for their friendly and efficient service, contributing to a warm and welcoming environment. Occasional gaps in service, such as shortages in housekeeping staff, are mentioned, but overall, the staff's dedication and excellent service are clearly appreciated.
The pool area attracts positive feedback for its cleanliness and pleasant environment. Guests find it suitable for both relaxation and recreational activities with additional sports facilities enhancing the experience. Some minor drawbacks include the pool’s occasional crowding, size, lack of heating and the need for more frequent cleaning. However, the overall ambiance remains enjoyable and peaceful.
Parking facilities receive mixed reviews. While many appreciate the safe, secure and spacious parking options, some face issues with crowded and less clean parking areas. Nonetheless, the convenience of on-site and free parking is generally well-regarded.
The hotel is highly recommended for families due to its family-friendly environment and ample activities for children. Spacious rooms and specific accommodations for younger children make it a practical choice for family stays. The recreation facilities and proximity to various city attractions further enhance its appeal to families.
When considering the beds, reviews are mixed. While some guests find them comfortable, others report issues with outdated mattresses, small bed sizes and discomfort due to the practice of pushing two single beds together. The mixed sentiments about the pillows and bed maintenance indicate a need for improvements in this area.
As a three-star establishment, Hotel Residence Jaguary meets expectations with honest and decent service. The affordable accommodations provide good value for money, aligning well with the typical standards for its category. While some areas, such as the lack of an in-house restaurant and occasional maintenance needs, could be improved, the overall experience is positive, providing a satisfactory stay for guests.
In conclusion, Hotel Residence Jaguary excels in location, service and overall cleanliness with notable strengths in breakfast offerings and family-friendly amenities. Minor areas for improvement include dining options, bed quality and specific maintenance issues. Despite these, the hotel generally provides a comfortable and convenient stay, making it a favorable choice for visitors.
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