Family Friendly ResortSummary of reviews related to the 'Family' categoryMantra Heritage is great for families traveling with kids. The hotel staff provides friendly service and even allowed guests to check in early. Rooms are spacious with some having a swim-out option which is perfect for small children. However, some guests found it tough to move around with prams since there were lots of stairs to access the rooms and the street. Additionally, the lounge seating needs improvement since families found it uncomfortable. Despite this, the hotel offers activities for kids, such as visiting animal shows, which children love. During peak times, there can be lots of screaming in the pool, but it adds to the fun atmosphere for kids. However, some guests found the pram accessibility challenging, which is something the hotel management should address. Overall, Mantra Heritage is a great option for families with young children, but it's best to check the room's accessibility before booking.
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