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Mantra Heritage

Port Douglas , 16 Warner Street (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMantra Heritage is a fantastic choice for those looking for a centrally located hotel in Port Douglas. The hotel's perfect location on the main street provides easy access to a variety of food options, shops and nightlife. The rooms are clean, well-appointed and equipped with everything needed for a comfortable stay with some even having direct pool access, great balcony views or a spa bath. The hotel's pool area is amazing with warm temperature and excellent location and the staff is friendly, accommodating and always willing to go the extra mile. Families traveling with kids will appreciate the friendly service and activities for kids, such as visiting animal shows. The hotel also offers two outdoor pools, one with a mini spa and a swim-out pool near the rooms and lovely barbecue facilities. While some guests reported issues with cleanliness, maintenance and slow wifi, overall, Mantra Heritage is a great choice for a relaxing getaway.
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Categories

Luxury Resort

Resort near Golf Courses

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Indoor Pool Outdoor Pool

Resort with Parking

Resort with Outdoor Pool

Resort with Indoor Pool

Room Types

Queen Room Includes air conditioning, cable TV, hairdryer and ironing facilities. Please note this room has no capacity for additional guests. Please note that rooms are only serviced once a week.

One-Bedroom Suite This suite features a private balcony, kitchenette and laundry facilities. Please note the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). Please note that rooms are only serviced once a week. Please note there are no ground floor room types available.

Two-Bedroom Suite This suite includes a large living area, a private balcony and a kitchenette. Laundry facilities are included. Please note the rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies). Please note that rooms are only serviced once a week. Please note there are no ground floor room types available.

One Bedroom Swim Out This suite includes a large living area, a private balcony and a kitchenette. Laundry facilities are included. Please note the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). Please note that rooms are only serviced once a week.

Two-Bedroom Dual Key This suite includes a large living area, a private balcony and a kitchenette. Laundry facilities are included. Please note that rooms are only serviced once a week.

Two Bedroom Dual Key Swim Out This suite includes a large living area, a private balcony and a kitchenette. Laundry facilities are included. Please note that rooms are only serviced once a week.

About Mantra Heritage

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Guest Reviews

7.5

Good

Location

Mantra Heritage is a great choice if you want to stay in the centre of Port Douglas with guests praising the hotel's perfect and fantastic location. Being right on the main street proved to be an added bonus for many reviewers with easy access to a variety of food options, shops and nightlife. The hotel's pool also received positive mentions with its warm temperature and excellent location. Many guests appreciated the convenience of the location with some not using their car during their stay. Overall, guests were happy with the central and close-to-everything location, making it a great base for exploring Port Douglas.

Rooms

Mantra Heritage offers a variety of rooms with positive guest reviews. The rooms are clean, well-appointed and equipped with everything needed for a comfortable stay. Some rooms even have a direct pool access, great balcony views or a spa bath. The location is central within walking distance of the main street and pool areas are enjoyable. However, some guests did mention that some of the rooms are showing their age and need to be updated. Some rooms were also smaller than expected or had an odd layout. A few guests had issues with cleanliness or broken items in their rooms. Despite this, many guests still enjoyed their stay and found the rooms comfortable and spacious.

Beds

Mantra Heritage offers a mixed bed experience with some guests finding the beds to be very comfortable and clean, while others expressed discomfort and a need for updating. Many guests enjoyed the location of the hotel and praised the quality of the linen on the beds. Some recommend requesting a larger bed or extra pillows to improve comfort. A few guests had issues with ants in the bed or uncomfortable pillows and a couple had trouble with the height of the shower. Overall, opinions of the beds at Mantra Heritage are varied, but the hotel's convenient location and generally clean and comfortable accommodations make it a decent option for travelers.

Cleanliness

Mantra Heritage has received mixed reviews regarding the cleanliness and maintenance of the hotel. While some guests reported dust, mould and poor bathroom cleanliness, others said their rooms were spotlessly clean and well appointed. Some rooms had direct pool access while others faced a service station. Some guests were disappointed with the lack of daily cleaning, while others had no complaints. The furniture and layout were praised, but there were a few reports of broken items such as doors and irons. The hotel could benefit from a big spring clean and updating the apartments but the location and staff were commended.

Staff

Mantra Heritage is a hotel that prides itself on exceptional staff service with many guests raving about their helpfulness, friendliness and professionalism. Despite some occasional lapses in communication, most visitors find the staff to be welcoming, accommodating and always willing to go the extra mile. The hotel's central location and affordable prices make it popular among families, who appreciate the range of amenities available and the value for money proposition. While some guests have reported mixed experiences with individual staff members, overall, the hotel's reputation for fantastic customer service is well-deserved with many guests commenting on how impressed they were with the level of attention and care they received during their stay. Whether you're staying for business or pleasure, you can count on Mantra Heritage to provide you with a warm welcome and a memorable experience.

Wi-Fi

Mantra Heritage offers free wifi to guests, but unfortunately some reviews have reported poor internet reception and slow speeds. A few guests even had trouble connecting at all in their rooms. However, some guests were able to connect on their balconies and appreciated that option. It's important to note that some reviewers also mentioned issues with phone service. Overall, it seems that the wifi at Mantra Heritage could use some improvement but it shouldn't ruin the overall experience of your stay.

Spa

If you're looking for a tranquil boutique hotel with a great pool in the heart of Port Douglas, look no further than Mantra Heritage. The rooms come equipped with spas on the balcony, a great spot to unwind after a long day of exploring. However, there were some issues with broken controllers, dirty tissues around the spa or leaks on the deck. Despite this, guests still found the spas to be a nice surprise and those who had working spas raved about the experience. If a spa on your balcony isn't your thing, the hotel also has an outside spa and swimming facilities that are good. Keep in mind that some of the spas may be outdated or heavily chlorinated, but overall Mantra Heritage is a great choice for a relaxing getaway.

Pool

Mantra Heritage, nestled in the heart of Port Douglas, boasts of a tranquil boutique hotel with a great pool area that guests absolutely loved. The pool was warm and amazing with sun beds, umbrellas and cabanas that were well looked after. The location and amenities of the pool were very convenient and the BBQ area was excellent. Guests enjoyed swim-out rooms, the heated lagoon and the relaxing ambiance of the pool area. However, some guests found the pool a bit cold and some experienced some maintenance issues and building noise. Despite these minor issues, the pool and premises were outstanding, making it an excellent choice for a holiday getaway.

Family

Mantra Heritage is great for families traveling with kids. The hotel staff provides friendly service and even allowed guests to check in early. Rooms are spacious with some having a swim-out option which is perfect for small children. However, some guests found it tough to move around with prams since there were lots of stairs to access the rooms and the street. Additionally, the lounge seating needs improvement since families found it uncomfortable. Despite this, the hotel offers activities for kids, such as visiting animal shows, which children love. During peak times, there can be lots of screaming in the pool, but it adds to the fun atmosphere for kids. However, some guests found the pram accessibility challenging, which is something the hotel management should address. Overall, Mantra Heritage is a great option for families with young children, but it's best to check the room's accessibility before booking.

Outdoor Pool

Mantra Heritage boasts of two outdoor pools – one with a mini spa for those who wish to cool off or relax in the sunshine and a swim-out pool near the rooms. The pool area also features a Bali hut, lovely barbecue facilities and a well-equipped thatched gazebo for guests to enjoy. Despite some issues with peeling tiles and temperature, the pools were largely loved by guests. Some even had their own outdoor spa, making their stay even more enjoyable. The location was also praised for being spot on, right in the heart of Port Douglas.

Yes, Mantra Heritage has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Mantra Heritage.

No, Mantra Heritage doesn't allow dogs.

Yes, parking facilities are available at Mantra Heritage.

No, Mantra Heritage doesn't have a gym.

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