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4-Star Hotels with Infinity Pool in Cozumel
13 HOTELS IN COZUMELRanking can be influenced by the commissions we receive.
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Summary of reviews
Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Categories
Pool
Infinity Pool
Outdoor Pool
4 Star
Family
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Summary of reviews
Villas El Encanto Cozumel provides a peaceful and enchanting retreat, combining the charm of a jungle-like setting with urban convenience. Situated close to downtown Cozumel, it offers easy access to local amenities while maintaining a quiet and serene environment. The lush gardens create a picturesque atmosphere, further enhancing the sense of tranquility and privacy.
Guests consistently praise the spacious, impeccably clean rooms, noting the home-away-from-home feel with comfortable beds and tasteful decor. Many accommodations come with private amenities such as balconies and pools, contributing to a luxurious and relaxing stay. The property also features well-maintained communal areas, including shared kitchens and sparkling clean pools set amidst beautifully landscaped gardens.
The exceptional hospitality provided by the staff and owners, including Ana and Martin, is frequently highlighted. Guests appreciate the warm welcome and personal touches that make them feel at home, along with the helpfulness and friendliness of the staff, who are always ready to assist and offer recommendations.
While the Wi-Fi connectivity occasionally presents challenges, the overall experience at the hotel remains positive due to the attentive service and high-quality amenities. The dual pools, surrounded by vibrant murals and hammocks, offer a serene escape, appealing to families and couples looking to unwind.
Visitors find exceptional value for money at Villas El Encanto Cozumel, often describing it as a top-notch choice with excellent facilities and attentive service. The property stands out as a romantic retreat, perfect for couples and special occasions, with its private pools and serene setting adding an intimate touch. This captivating hideaway promises a memorable and rejuvenating getaway, offering an idyllic blend of nature and urban convenience.
Guests consistently praise the spacious, impeccably clean rooms, noting the home-away-from-home feel with comfortable beds and tasteful decor. Many accommodations come with private amenities such as balconies and pools, contributing to a luxurious and relaxing stay. The property also features well-maintained communal areas, including shared kitchens and sparkling clean pools set amidst beautifully landscaped gardens.
The exceptional hospitality provided by the staff and owners, including Ana and Martin, is frequently highlighted. Guests appreciate the warm welcome and personal touches that make them feel at home, along with the helpfulness and friendliness of the staff, who are always ready to assist and offer recommendations.
While the Wi-Fi connectivity occasionally presents challenges, the overall experience at the hotel remains positive due to the attentive service and high-quality amenities. The dual pools, surrounded by vibrant murals and hammocks, offer a serene escape, appealing to families and couples looking to unwind.
Visitors find exceptional value for money at Villas El Encanto Cozumel, often describing it as a top-notch choice with excellent facilities and attentive service. The property stands out as a romantic retreat, perfect for couples and special occasions, with its private pools and serene setting adding an intimate touch. This captivating hideaway promises a memorable and rejuvenating getaway, offering an idyllic blend of nature and urban convenience.
Categories
4 Star
Pool
Infinity Pool
Private Pool
Outdoor Pool
Health & Safety
From $116
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Summary of reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
Categories
Infinity Pool
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
4 Star
$
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Summary of reviews
Grand Oasis Tulum Riviera - All Inclusive receives praise for its stunning beachfront location, offering guests easy access to turquoise waters and serene sandy shores. The resort's proximity to renowned attractions such as Akumal Beach and Tulum enhances its appeal as a fantastic base for both relaxation and exploration. The atmosphere is enriched by a charming environment complete with lovely dining options and numerous pools, providing diverse and scenic views for guests to unwind.
The dining experiences at the resort are positively highlighted, with guests enjoying a variety of delicious food without the need for reservation, especially at the noteworthy Miramar restaurant. Although the buffet receives mixed feedback regarding flavor and variety, the overall culinary offerings are deemed satisfying, contributing to a memorable stay. Breakfast similarly garners positive reviews for its abundance and diversity, adding to the comprehensive all-inclusive experience.
The hotel staff is commended for their friendliness and attentiveness, significantly enhancing guest satisfaction. Their warm service across various areas, especially at bars and restaurants, guarantees a welcoming atmosphere. Specific staff members have been acknowledged for their exceptional service, further uplifting the overall hotel experience.
Facilities around the resort, including the seven pools and vibrant beach, provide ample options for relaxation and recreation. The rooftop and infinity pools are popular for their beauty, while the beach excels with its crystal-clear waters suitable for snorkeling. These elements collectively form a delightful blend of land and sea activities that cater to both families and individual guests.
Families especially appreciate the amenities geared towards children, such as the kids club and designated pools. These contribute to a stress-free and enjoyable vacation, although some guests suggest enhancements to further enrich the children's experience.
Despite some mixed feedback on room conditions and cleanliness, the spacious and comfortable rooms with breathtaking sea views remain a highlighted feature among guests. Maintenance and cleanliness in certain areas require improvement to align better with the overall scenic charm of the resort.
In summary, Grand Oasis Tulum Riviera - All Inclusive offers a picturesque setting complemented by commendable dining, friendly staff, and relaxing facilities, making it a compelling choice for a tranquil and satisfying getaway amidst beautiful surroundings.
The dining experiences at the resort are positively highlighted, with guests enjoying a variety of delicious food without the need for reservation, especially at the noteworthy Miramar restaurant. Although the buffet receives mixed feedback regarding flavor and variety, the overall culinary offerings are deemed satisfying, contributing to a memorable stay. Breakfast similarly garners positive reviews for its abundance and diversity, adding to the comprehensive all-inclusive experience.
The hotel staff is commended for their friendliness and attentiveness, significantly enhancing guest satisfaction. Their warm service across various areas, especially at bars and restaurants, guarantees a welcoming atmosphere. Specific staff members have been acknowledged for their exceptional service, further uplifting the overall hotel experience.
Facilities around the resort, including the seven pools and vibrant beach, provide ample options for relaxation and recreation. The rooftop and infinity pools are popular for their beauty, while the beach excels with its crystal-clear waters suitable for snorkeling. These elements collectively form a delightful blend of land and sea activities that cater to both families and individual guests.
Families especially appreciate the amenities geared towards children, such as the kids club and designated pools. These contribute to a stress-free and enjoyable vacation, although some guests suggest enhancements to further enrich the children's experience.
Despite some mixed feedback on room conditions and cleanliness, the spacious and comfortable rooms with breathtaking sea views remain a highlighted feature among guests. Maintenance and cleanliness in certain areas require improvement to align better with the overall scenic charm of the resort.
In summary, Grand Oasis Tulum Riviera - All Inclusive offers a picturesque setting complemented by commendable dining, friendly staff, and relaxing facilities, making it a compelling choice for a tranquil and satisfying getaway amidst beautiful surroundings.
Categories
Pool
Infinity Pool
Children's Pool
Pool Swim Up Bar
Pool Water Slide
Outdoor Pool
4 Star
Beach
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Categories
Pool
Infinity Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
4 Star
Luxury
$
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Summary of reviews
The Fiesta Inn Playa del Carmen receives high praise for its strategic location, making it an ideal choice for visitors who wish to explore the vibrant atmosphere of Playa del Carmen. Positioned near the bustling 5th Avenue, it’s conveniently close to numerous dining options, bars, shops and entertainment venues, while also providing a serene and quiet atmosphere perfect for relaxation. The hotel is just two blocks from the beach, blending convenience and tranquility for a well-rounded stay.
Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.
Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
4 Star
Sustainability Journey
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Summary of reviews
Hotel The Palm in Playa del Carmen is a standout destination praised for its superb location and appealing amenities. Located just a brief stroll from the popular Fifth Avenue and beautiful sandy beaches, the hotel offers guests unparalleled access to the vibrant city life, including local shops, restaurants, and nightlife. Despite its central location, the hotel offers a peaceful retreat with quiet rooms that allow guests to unwind away from the city hustle.
The spacious and well-designed rooms are notably comfortable, with modern decor and practical amenities such as kitchenettes and cozy TV areas, meeting most guests' expectations. While the beds receive mixed reviews, many guests find them super comfortable, although improvements could be made regarding the condition of certain mattresses and pillows.
The rooftop pool is particularly celebrated for its stunning sea views and tranquil atmosphere, making it an ideal spot for relaxation. The rooftop bar also enhances the experience, offering refreshing drinks in an inviting setting. Additionally, the hotel's secure underground parking provides valuable convenience for those traveling with vehicles.
Staff at Hotel The Palm are generally commended for their friendliness and attentiveness, contributing positively to guests' experiences. While there are occasional inconsistencies, particularly at reception, most interactions are positive, with staff willing to go above and beyond to ensure a pleasant stay.
The breakfast offering presents flavorful options with some Mexican specialties; however, there is room for improvement in terms of variety and service consistency. Cleanliness standards are mostly high, although there are occasional reports of lapses in certain areas which could be addressed.
Free Wi-Fi is available, though it can sometimes be unreliable, particularly within rooms, pointing to potential areas for future enhancement. The bustling nightlife and the hotel's proximity to it might affect those sensitive to noise, but it is perfect for partygoers who enjoy being in the heart of the action.
Overall, Hotel The Palm shines as a comfortable and convenient choice for travelers looking to explore Playa del Carmen while enjoying moments of tranquility, backed by a generally strong service team and an enviable central location.
The spacious and well-designed rooms are notably comfortable, with modern decor and practical amenities such as kitchenettes and cozy TV areas, meeting most guests' expectations. While the beds receive mixed reviews, many guests find them super comfortable, although improvements could be made regarding the condition of certain mattresses and pillows.
The rooftop pool is particularly celebrated for its stunning sea views and tranquil atmosphere, making it an ideal spot for relaxation. The rooftop bar also enhances the experience, offering refreshing drinks in an inviting setting. Additionally, the hotel's secure underground parking provides valuable convenience for those traveling with vehicles.
Staff at Hotel The Palm are generally commended for their friendliness and attentiveness, contributing positively to guests' experiences. While there are occasional inconsistencies, particularly at reception, most interactions are positive, with staff willing to go above and beyond to ensure a pleasant stay.
The breakfast offering presents flavorful options with some Mexican specialties; however, there is room for improvement in terms of variety and service consistency. Cleanliness standards are mostly high, although there are occasional reports of lapses in certain areas which could be addressed.
Free Wi-Fi is available, though it can sometimes be unreliable, particularly within rooms, pointing to potential areas for future enhancement. The bustling nightlife and the hotel's proximity to it might affect those sensitive to noise, but it is perfect for partygoers who enjoy being in the heart of the action.
Overall, Hotel The Palm shines as a comfortable and convenient choice for travelers looking to explore Playa del Carmen while enjoying moments of tranquility, backed by a generally strong service team and an enviable central location.
Categories
4 Star
Pool
Infinity Pool
Outdoor Pool
Beach
$
Info
Summary of reviews
Grand Fifty Suites in Playa del Carmen garners notable acclaim for its strategic yet tranquil location. Proximity to the bustling Fifth Avenue offers easy access to numerous restaurants, shops and nightlife while maintaining a peaceful environment. Guests appreciate the short walk to the beach and commend the hotel for providing excellent value for money, modern facilities and a welcoming staff. The rooftop pool, offering stunning ocean views, is a particularly cherished spot for relaxation.
The breakfast experience is mixed; while some guests praise the tasty and fresh offerings served on the serene rooftop, others point out limited variety and slow service. Nonetheless, the attentive staff ensuring a pleasant breakfast experience is a recurring positive note.
Spacious and clean rooms are a hallmark of Grand Fifty Suites. Each suite, often described as apartment-style with fully-equipped kitchens, receives high marks for cleanliness and functionality. The diligent housekeeping staff ensures rooms remain in pristine condition daily, contributing to an overall comfortable stay. Some rooms even provide beautiful ocean views, although there are occasional mentions of damp smells and noise issues due to architectural quirks.
Cleanliness extends throughout the hotel with the rooftop pool area being both sizeable and well-maintained. The modern facilities and the property’s recently renovated look appeal to guests, supported by the efficient and friendly work of the entire staff. Minor setbacks like occasional unpleasant odors or crowded pool areas during peak times are noted but do not dominate the generally favorable reviews.
The staff at Grand Fifty Suites is frequently praised for their friendliness and attentiveness. Names like Rafael, Luis and Irma receive individual commendations for their exceptional service. The reception and cleaning teams are equally appreciated, ensuring a welcoming and pleasant experience for all guests.
The hotel’s Wi-Fi service, however, receives mixed feedback with many guests highlighting issues like intermittent connections and low signal strength in rooms, suggesting a need for significant improvement.
The rooftop pool and terrace are celebrated features, providing a tranquil retreat with beautiful ocean vistas and a relaxing atmosphere. Despite occasional cleanliness issues, the pool remains a focal point of enjoyment for visitors.
Parking facilities at Grand Fifty Suites, including free indoor, underground and on-site options, are generally well-received, though some guests find the spaces tight for larger vehicles.
Family travelers find Grand Fifty Suites particularly accommodating with adjacent room layouts and kitchen-equipped suites that add convenience. Despite some wait times at busy buffets, the hotel offers a great cost-benefit option for family vacations.
Feedback on the beds is varied; while many reviews highlight the comfort of the large, cozy beds, some guests experience issues with hard or uncomfortable mattresses.
Overall, Grand Fifty Suites achieves high acclaim for its cleanliness, spacious and well-equipped rooms, friendly staff and excellent location, making it a favored choice for travelers seeking both convenience and tranquility in Playa del Carmen.
The breakfast experience is mixed; while some guests praise the tasty and fresh offerings served on the serene rooftop, others point out limited variety and slow service. Nonetheless, the attentive staff ensuring a pleasant breakfast experience is a recurring positive note.
Spacious and clean rooms are a hallmark of Grand Fifty Suites. Each suite, often described as apartment-style with fully-equipped kitchens, receives high marks for cleanliness and functionality. The diligent housekeeping staff ensures rooms remain in pristine condition daily, contributing to an overall comfortable stay. Some rooms even provide beautiful ocean views, although there are occasional mentions of damp smells and noise issues due to architectural quirks.
Cleanliness extends throughout the hotel with the rooftop pool area being both sizeable and well-maintained. The modern facilities and the property’s recently renovated look appeal to guests, supported by the efficient and friendly work of the entire staff. Minor setbacks like occasional unpleasant odors or crowded pool areas during peak times are noted but do not dominate the generally favorable reviews.
The staff at Grand Fifty Suites is frequently praised for their friendliness and attentiveness. Names like Rafael, Luis and Irma receive individual commendations for their exceptional service. The reception and cleaning teams are equally appreciated, ensuring a welcoming and pleasant experience for all guests.
The hotel’s Wi-Fi service, however, receives mixed feedback with many guests highlighting issues like intermittent connections and low signal strength in rooms, suggesting a need for significant improvement.
The rooftop pool and terrace are celebrated features, providing a tranquil retreat with beautiful ocean vistas and a relaxing atmosphere. Despite occasional cleanliness issues, the pool remains a focal point of enjoyment for visitors.
Parking facilities at Grand Fifty Suites, including free indoor, underground and on-site options, are generally well-received, though some guests find the spaces tight for larger vehicles.
Family travelers find Grand Fifty Suites particularly accommodating with adjacent room layouts and kitchen-equipped suites that add convenience. Despite some wait times at busy buffets, the hotel offers a great cost-benefit option for family vacations.
Feedback on the beds is varied; while many reviews highlight the comfort of the large, cozy beds, some guests experience issues with hard or uncomfortable mattresses.
Overall, Grand Fifty Suites achieves high acclaim for its cleanliness, spacious and well-equipped rooms, friendly staff and excellent location, making it a favored choice for travelers seeking both convenience and tranquility in Playa del Carmen.
Categories
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Family
$
Info
Summary of reviews
Hotel 52 Playa del Carmen offers a well-rounded experience for travelers seeking an accessible yet tranquil accommodation option in Playa del Carmen. The hotel benefits from a prime location near the vibrant 5th Avenue, famous for its shops, restaurants and entertainment, while being just a short walk from the beach. This strategic positioning allows guests to enjoy the bustling city life and serene beach visits without the noise and hustle of the main tourist areas. The private, secure parking adds an extra layer of convenience, particularly for those traveling by car.
The breakfast offerings receive mixed reviews; while the taste and quality of the food are praised, the menu's lack of variety and slow service are noted points of improvement. Guests appreciate the rooftop setting for breakfast, which adds an appealing ambiance to their morning routine.
The rooms at Hotel 52 stand out for their spaciousness and modern amenities, including comfortable beds and effective air conditioning. The hotel's contemporary style is well-received, although some reviews mention issues with lighting, ventilation and occasional musty odors. Despite these minor drawbacks, the cleanliness of the rooms and the overall aesthetic receive positive feedback.
Cleanliness across the hotel facilities is generally well-regarded with rooms being tidied daily and common areas maintained in good condition. Although some isolated incidents of less-than-satisfactory cleaning are reported, the staff’s friendliness and attentiveness significantly enhance the guest experience.
The staff repeatedly receive high praise for their exceptional service, friendliness and helpfulness. Their willingness to go above and beyond for guests contributes to the overall positive atmosphere of the hotel, making it a standout choice in terms of service quality.
The WiFi experience varies with many guests reporting weak or intermittent signals, particularly in specific rooms. However, for those needing a reliable internet connection throughout their stay, there is room for improvement.
The rooftop pool and terrace are frequently highlighted as key features, offering a clean and inviting space with beautiful ocean views and a peaceful ambiance. Despite being occasionally cold, the pool's positive aspects are well-appreciated by guests. The ground floor pool, surrounded by palm trees, offers an alternative scenic retreat.
For families, Hotel 52 is a favorable choice with spacious suites, child-friendly pool and a generally quiet and comfortable environment. The hotel staff’s accommodating nature, even for families with infants, further elevates the experience, though privacy concerns with the bathroom setup should be noted.
Overall, Hotel 52 Playa del Carmen excels in providing a convenient and comfortable stay, enhanced by friendly service, strategic location and well-maintained amenities. While there are areas for improvement, particularly with WiFi and breakfast variety, the hotel offers good value and a pleasant retreat for those visiting Playa del Carmen.
The breakfast offerings receive mixed reviews; while the taste and quality of the food are praised, the menu's lack of variety and slow service are noted points of improvement. Guests appreciate the rooftop setting for breakfast, which adds an appealing ambiance to their morning routine.
The rooms at Hotel 52 stand out for their spaciousness and modern amenities, including comfortable beds and effective air conditioning. The hotel's contemporary style is well-received, although some reviews mention issues with lighting, ventilation and occasional musty odors. Despite these minor drawbacks, the cleanliness of the rooms and the overall aesthetic receive positive feedback.
Cleanliness across the hotel facilities is generally well-regarded with rooms being tidied daily and common areas maintained in good condition. Although some isolated incidents of less-than-satisfactory cleaning are reported, the staff’s friendliness and attentiveness significantly enhance the guest experience.
The staff repeatedly receive high praise for their exceptional service, friendliness and helpfulness. Their willingness to go above and beyond for guests contributes to the overall positive atmosphere of the hotel, making it a standout choice in terms of service quality.
The WiFi experience varies with many guests reporting weak or intermittent signals, particularly in specific rooms. However, for those needing a reliable internet connection throughout their stay, there is room for improvement.
The rooftop pool and terrace are frequently highlighted as key features, offering a clean and inviting space with beautiful ocean views and a peaceful ambiance. Despite being occasionally cold, the pool's positive aspects are well-appreciated by guests. The ground floor pool, surrounded by palm trees, offers an alternative scenic retreat.
For families, Hotel 52 is a favorable choice with spacious suites, child-friendly pool and a generally quiet and comfortable environment. The hotel staff’s accommodating nature, even for families with infants, further elevates the experience, though privacy concerns with the bathroom setup should be noted.
Overall, Hotel 52 Playa del Carmen excels in providing a convenient and comfortable stay, enhanced by friendly service, strategic location and well-maintained amenities. While there are areas for improvement, particularly with WiFi and breakfast variety, the hotel offers good value and a pleasant retreat for those visiting Playa del Carmen.
Categories
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Beach
$
Info
Summary of reviews
Soho Playa Hotel is a highly praised boutique hotel located in the heart of Playa del Carmen, celebrated for its prime location, charming ambiance, and attentive service. Its proximity to key areas like Fifth Avenue and Mamitas Beach allows guests easy access to the city's lively nightlife and stunning shores, while still offering a peaceful retreat. The hotel's friendly and helpful staff are consistently highlighted, with individuals such as Cinthya, Carlos, Gabriela, Nancy, and Tony noted for their exceptional customer service and multilingual skills.
Accommodations at Soho Playa Hotel are well received, featuring spacious, clean, and modern rooms equipped with comfortable, large beds, including super king sizes that ensure a restful sleep. Thoughtful touches like hammocks on the balconies enhance the charming atmosphere. Guests further enjoy free WiFi, praised for its reliability, as well as secure underground parking that adds convenience to the stay.
While the breakfast arrangement receives mixed feedback, the offerings at nearby cafes are appreciated by those who enjoy healthy, fresh options. The rooftop pool, though small, provides a scenic escape with fantastic views and a cozy setting for relaxation. Despite occasional maintenance concerns and minor cleanliness issues in certain areas, the hotel's overall environment and regular provision of fresh beach towels contribute to a pleasant experience.
Families find Soho Playa Hotel suitable for stays due to its clean facilities and central location, making it easy to explore Playa del Carmen. The hotel's boutique charm, combined with its dedication to hospitality, makes it a recommended choice for those seeking both comfort and an immersive local experience. Despite some critiques regarding certain aspects not fully living up to four-star expectations, many guests express intentions of returning, valuing the hotel's comfort, accessibility, and welcoming atmosphere.
Accommodations at Soho Playa Hotel are well received, featuring spacious, clean, and modern rooms equipped with comfortable, large beds, including super king sizes that ensure a restful sleep. Thoughtful touches like hammocks on the balconies enhance the charming atmosphere. Guests further enjoy free WiFi, praised for its reliability, as well as secure underground parking that adds convenience to the stay.
While the breakfast arrangement receives mixed feedback, the offerings at nearby cafes are appreciated by those who enjoy healthy, fresh options. The rooftop pool, though small, provides a scenic escape with fantastic views and a cozy setting for relaxation. Despite occasional maintenance concerns and minor cleanliness issues in certain areas, the hotel's overall environment and regular provision of fresh beach towels contribute to a pleasant experience.
Families find Soho Playa Hotel suitable for stays due to its clean facilities and central location, making it easy to explore Playa del Carmen. The hotel's boutique charm, combined with its dedication to hospitality, makes it a recommended choice for those seeking both comfort and an immersive local experience. Despite some critiques regarding certain aspects not fully living up to four-star expectations, many guests express intentions of returning, valuing the hotel's comfort, accessibility, and welcoming atmosphere.
Categories
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
$
Info
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
4 Star
Beach
$
Info
Summary of reviews
Ocean Zen Suites on 5th Avenue - Adults Only successfully combines tranquility and accessibility in a serene Playa del Carmen location. Nestled on the quieter side of town, this adults-only retreat offers peaceful nights while still providing easy access to the vibrant attractions of 5th Avenue. With just a five-minute stroll to the beach, including the hidden Secret Beach, guests can immerse themselves in an idyllic environment surrounded by undeveloped forest areas.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.
Categories
Pool
Infinity Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
4 Star
Sustainability Journey
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Info
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
4 Star
Beach
Categories
2
Map