Hotelito Azul is a stunning and luxurious five-star hotel located in Tulum, Mexico with a beautiful beachfront location that offers breathtaking ocean views and stunning sunsets. The hotel's location is perfect for those who want to relax away from the hustle and bustle of the city with many good restaurants within walking distance, convenience stores nearby and great shopping and nightlife options along the beach road. The hotel's breakfast and dinner received overwhelmingly positive reviews from guests with many praising the delicious food and exceptional dining experience. The hotel offers a variety of unique and beautifully decorated rooms, including beachfront villas, oceanfront suites and garden view rooms with stunning views and comfortable beds. The hotel's cleanliness and attention to detail are also highly praised with guests raving about the daily cleaning service. The hotel's exceptional staff is incredibly friendly, hospitable and helpful, making guests feel like family. The hotel boasts a stunning pool area with two rooftop pools, including an Instagram-worthy infinity pool and a beautiful and well-maintained beach that is perfect for travelers who want to unwind and enjoy Tulum's white sandy beaches. The hotel's beds are also noted for their extreme comfort with guests consistently describing them as 'super comfy' and 'soft'. Hotelito Azul is a romantic and cozy atmosphere with limited foot traffic, making it perfect for couples looking for a more secluded getaway. Overall, Hotelito Azul offers a great experience for travelers looking for a unique and comfortable stay near the beach with exceptional service, beautiful rooms and stunning views.
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
The Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort is highly regarded for its prime location nestled in the bustling heart of Playa del Carmen. Its proximity to the popular 5th Avenue, filled with shops, bars and restaurants, along with easy access to local attractions, offers guests the best of urban vibrancy and beachfront tranquility. The property itself is beautifully maintained, featuring clean rooms, scenic views and a pleasant overall ambiance.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Secrets Akumal Riviera Maya - Adults Only is a beautiful resort located on one of the largest reefs in Mexico, making it a tropical paradise perfect for a relaxing vacation. The beach area is stunning and well-maintained with a turtle sanctuary and marine park close by for exploring. The preferred club ocean view rooms offer breathtaking views of the ocean, making for a quintessential beach getaway. The breakfast is a true delight with fresh and delicious options available. The dining experience has received mixed reviews, but the majority of guests enjoyed the excellent food at the various restaurants. The rooms are spacious, lovely and have comfortable beds, making for a luxurious stay. The cleanliness is excellent throughout the resort with top-notch hospitality and sanitation policies in place. The staff is incredibly friendly, courteous, helpful and professional, going above and beyond to ensure guests have an exceptional stay. The spa is a luxurious and relaxing experience with excellent massages and a tranquil atmosphere. The pools and beach are beautiful and well-cared for with plenty of restaurant and bar options available. The resort is mainly for couples, making it an excellent choice for a romantic trip or a fun stay with adult friends. Overall, Secrets Akumal Riviera Maya - Adults Only is a concept club that's truly worthy of the luxury title, offering an unforgettable vacation in paradise.
Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only is a dream destination for nature lovers with incredible views and a beautiful property in the heart of the jungle. The hotel provides access to all Xcaret brand parks and facilities, making it a perfect place to stay. The breakfast options are amazing with a variety of delicious options available all day long. The dining experience is a gastronomic adventure with a wide variety of options and delicious food across all the restaurants. The rooms are spacious, beautifully furnished and offer an indescribable experience. The resort is massive, but guests repeatedly rave about its cleanliness organization and safety. The staff goes above and beyond to make sure that guests have a truly exceptional experience with personalized and attentive service. The pools, beach and beds are all amazing and the hotel is exclusively for adults, making it ideal for those seeking a more peaceful and relaxing experience. The hotel is a marvel, boasting gastronomy and mixology of utmost luxury that is on par with a five-diamond rating and top-tier status. Overall, Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only is a phenomenal all-inclusive experience that is highly recommended for anyone seeking a luxurious and relaxing vacation.
The Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is a highly recommended hotel with exceptional facilities and services that meet 5-star standards. The hotel's location is perfect for exploring nearby tourist sites, restaurants and nightlife. Guests appreciate the stunning location right on the beach with turquoise waters and a beautiful view. The breakfast is delicious and great and the dining options are varied with some standout dishes. The spacious and comfortable rooms are a highlight with breathtaking ocean views. The hotel is modern and clean with excellent room cleaning and service hygiene. The staff is super nice, kind, friendly and courteous, always doing what they can to accommodate guests. The Cenote Spa provides a truly unforgettable experience and the gym is spacious, well-equipped and open 24 hours. The pool area is magnificent, fantastic and beautiful with attentive and helpful personnel on hand to ensure guests have everything they need. The hotel is unique with mega comfortable and well-equipped rooms, providing an exquisitely comfortable experience. Overall, the Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is an unprecedented and awesome resort, worth the price and perfect for family vacations.
Mahekal Beach Front Resort & Spa is widely acclaimed for its exceptional location in the heart of Playa del Carmen, perfectly balancing proximity to 5th Avenue's bustling restaurants, bars and shops with a serene and peaceful beachfront experience. This idyllic setting, featuring picturesque thatched chalets, lush gardens and beautiful grounds, makes it an ideal choice for first-time visitors, couples and families seeking both vibrant city life and a relaxing retreat. The property's direct beach access and tranquil atmosphere are consistently highlighted, along with the welcoming and family-friendly ambiance enhanced by excellent dining options and top-notch service.
The resort's breakfast offerings consistently receive high praise for their extensive, varied and delicious selection, particularly the buffet at Fuego which is often noted as a standout feature of guests' stays. While the dining experiences for lunch and dinner receive more mixed feedback, most guests commend the quality and variety of the cuisine with special attention given to Mayan specialties and unique vegan options.
Guest rooms at Mahekal Beach Front Resort & Spa are characterized by their stylish, rustic charm, cleanliness and spaciousness. Many guests enjoy the comfortable beds and well-decorated spaces, though there are occasional mentions of necessary updates and minor maintenance issues. Despite these, the overall guest experience is significantly enhanced by the friendly and attentive staff, who are consistently recognized for their exceptional service and hospitality.
The resort is also frequently praised for its pristine condition and cleanliness, from the well-manicured grounds to the immaculate rooms and facilities. Some minor critiques are noted regarding pool maintenance and the need for occasional room updates, but these do not overshadow the overwhelmingly positive sentiment.
The multiple pool options, complemented by picturesque views and clean surroundings, add to the resort's appeal as a relaxing getaway. While some guests mention a need for more cleaning and maintenance for certain pools, the overall ambiance remains highly appreciated.
Situated on a gorgeous, albeit narrow, beach, Mahekal Beach Front Resort & Spa offers a delightful coastal experience with stunning views and well-maintained surroundings. The private beach area ensures a sense of exclusivity and safety, though it can feel crowded at times due to its popularity and limited size.
For families, the resort provides a relaxed and welcoming environment with helpful staff and beautiful facilities. The lack of specific children's activities and organized entertainment is noted, yet families find joy in the overall experience and the resort’s accommodating nature.
Finally, the resort’s cozy bedding and inviting decor enhance the overall stay with many guests finding the beds to be very comfortable despite some occasional issues. The inclusion of room amenities like hammocks adds to the charm and comfort of the accommodations.
In summary, Mahekal Beach Front Resort & Spa excels in offering a harmonious blend of relaxation, superb hospitality and a picturesque beachfront setting, making it a noteworthy destination for travelers seeking a memorable and enjoyable escape.
The Presidente InterContinental Cozumel Resort & Spa by IHG is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The Hyatt Centric Playa del Carmen - Downtown House & Beach House garners strong positive reviews for its prime location, nestled in the heart of the bustling Fifth Avenue, allowing guests to immerse themselves in local life while enjoying easy access to top attractions, restaurants, bars, and the beach. The hotel's tranquility amidst vibrancy is complemented by spacious, stylish, and impeccably clean rooms that provide comfort and modern amenities, ensuring a delightful stay.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
La Divina by Aldea Thai is a highly praised hotel offering a delightful blend of location, comfort, and luxury. Nestled conveniently just steps away from Mamitas Beach, guests are enamored with its proximity to the beautiful shores and the vibrant 5th Avenue, where numerous bars, restaurants, and attractions are easily accessible by foot. Despite its central location, the hotel ensures a quiet and restful environment away from the lively nightlife.
The accommodations at La Divina are noteworthy for their spaciousness and thoughtful design. Guests appreciate the luxurious touch seen in the Asian-inspired decor and the comfort of the large, soft beds. Many rooms also boast terraces with private pools and offer partial sea views, augmenting the overall appeal. Although there are occasional mentions of a need for updated maintenance, especially in bathrooms, the rooms generally meet and exceed guest expectations.
Cleanliness is another area where the hotel shines, thanks to the diligent efforts of the cleaning staff. The pool area, in particular, is frequently mentioned as pristine and beautiful, with the rooftop pools receiving high praise for their serene atmosphere. Despite isolated issues with odors and maintenance in some facilities, the property remains predominantly clean and inviting.
The staff at La Divina further enhance the experience with their friendly, professional, and attentive service. Both the receptionists and the pool staff contribute to the warm atmosphere, earning the hotel comparisons to luxury establishments. Challenges, such as occasional delays or communication issues, are noted but are generally overshadowed by the overwhelmingly positive interactions with the hotel team.
Adding to the luxury, La Divina offers tranquil communal and private pools, with the rooftop terraces providing spectacular relaxation spots. Despite occasional mentions of maintenance needs, the pool areas continue to be a major highlight. The beach, only a few meters away, is easily accessible, making it an ideal spot for sun-seekers.
Overall, La Divina by Aldea Thai provides a luxurious and comfortable stay, accentuated by its prime location, impressive accommodations, and attentive service. Its blend of beachfront access and proximity to local attractions makes it a favored choice for travelers seeking a serene yet engaging experience in Playa del Carmen.
Grand Fifty Suites in Playa del Carmen garners notable acclaim for its strategic yet tranquil location. Proximity to the bustling Fifth Avenue offers easy access to numerous restaurants, shops and nightlife while maintaining a peaceful environment. Guests appreciate the short walk to the beach and commend the hotel for providing excellent value for money, modern facilities and a welcoming staff. The rooftop pool, offering stunning ocean views, is a particularly cherished spot for relaxation.
The breakfast experience is mixed; while some guests praise the tasty and fresh offerings served on the serene rooftop, others point out limited variety and slow service. Nonetheless, the attentive staff ensuring a pleasant breakfast experience is a recurring positive note.
Spacious and clean rooms are a hallmark of Grand Fifty Suites. Each suite, often described as apartment-style with fully-equipped kitchens, receives high marks for cleanliness and functionality. The diligent housekeeping staff ensures rooms remain in pristine condition daily, contributing to an overall comfortable stay. Some rooms even provide beautiful ocean views, although there are occasional mentions of damp smells and noise issues due to architectural quirks.
Cleanliness extends throughout the hotel with the rooftop pool area being both sizeable and well-maintained. The modern facilities and the property’s recently renovated look appeal to guests, supported by the efficient and friendly work of the entire staff. Minor setbacks like occasional unpleasant odors or crowded pool areas during peak times are noted but do not dominate the generally favorable reviews.
The staff at Grand Fifty Suites is frequently praised for their friendliness and attentiveness. Names like Rafael, Luis and Irma receive individual commendations for their exceptional service. The reception and cleaning teams are equally appreciated, ensuring a welcoming and pleasant experience for all guests.
The hotel’s Wi-Fi service, however, receives mixed feedback with many guests highlighting issues like intermittent connections and low signal strength in rooms, suggesting a need for significant improvement.
The rooftop pool and terrace are celebrated features, providing a tranquil retreat with beautiful ocean vistas and a relaxing atmosphere. Despite occasional cleanliness issues, the pool remains a focal point of enjoyment for visitors.
Parking facilities at Grand Fifty Suites, including free indoor, underground and on-site options, are generally well-received, though some guests find the spaces tight for larger vehicles.
Family travelers find Grand Fifty Suites particularly accommodating with adjacent room layouts and kitchen-equipped suites that add convenience. Despite some wait times at busy buffets, the hotel offers a great cost-benefit option for family vacations.
Feedback on the beds is varied; while many reviews highlight the comfort of the large, cozy beds, some guests experience issues with hard or uncomfortable mattresses.
Overall, Grand Fifty Suites achieves high acclaim for its cleanliness, spacious and well-equipped rooms, friendly staff and excellent location, making it a favored choice for travelers seeking both convenience and tranquility in Playa del Carmen.
Nestled in a stunning and tranquil setting on Cozumel island, the Grand Park Royal Cozumel - All Inclusive receives high praise for its prime location. Guests appreciate its proximity to both sandy beaches and downtown attractions, offering a serene retreat that balances relaxation and exploration. The picturesque sea views, despite occasional obstructions from cruise ships, enhance the allure of the resort, making it a favored spot for many. The variety of activities and the enticing all-inclusive package, which includes delicious meals, further elevate the experience.
The breakfast options receive a mix of feedback. The omelette bar and the skill of staff members, like Maria, stand out positively, alongside commendable à la carte dining. However, the breakfast buffet is seen as needing more variety with recurring issues such as long wait times, limited seating, and food shortages. Dinner experiences similarly differ, with particular acclaim directed at the Mexican and Italian restaurants, but some guests encounter long service waits and note a need for improved food quality and variety.
Rooms are appreciated for their spaciousness, cleanliness, and ocean views, with comfortable beds frequently mentioned. However, maintenance issues and noise disturbances are recurring concerns. While some aspects like furniture style and room readiness detract from a fully satisfying experience, the courteous housekeeping staff alleviates some of these shortcomings.
Cleanliness across the property is largely praised, with comments highlighting the immaculate state of the rooms and grounds, complemented by attentive staff, despite some sporadic issues in bathrooms and older areas. Staff, overall, are celebrated for their friendliness and attentiveness, making them one of the resort's standout aspects, significantly enriching the guest experience.
The WiFi service is generally stable, providing sufficient connectivity for guests who enjoy staying connected during their beach getaway, with few disruptions noted. The pools, notably with their breathtaking ocean views and expertly attended infinity pool, add to the resort’s charm, although some find the water chilly and sunbed availability challenging during peak times.
The beach, although small and at times crowded, offers a delightful spot for snorkeling and swimming, showcasing a tranquil cove with diverse marine life, providing an idyllic setting for families. The family-friendly environment, including the engaging Kids Club, makes the resort particularly appealing to families, offering an enriching experience for children and shared enjoyment for all ages.
While positioning itself as a 5-star resort, some guests feel the aging infrastructure falls short of 5-star expectations, despite its beautiful setting and excellent culinary experiences. Overall, the Grand Park Royal Cozumel is a noteworthy all-inclusive choice, attracting travelers with its stunning location and commendable offerings, making it a valuable option for those seeking an affordable yet delightful Cozumel getaway.
The Fiesta Inn Playa del Carmen receives high praise for its strategic location, making it an ideal choice for visitors who wish to explore the vibrant atmosphere of Playa del Carmen. Positioned near the bustling 5th Avenue, it’s conveniently close to numerous dining options, bars, shops and entertainment venues, while also providing a serene and quiet atmosphere perfect for relaxation. The hotel is just two blocks from the beach, blending convenience and tranquility for a well-rounded stay.
Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.