Hilton Providence enjoys a prime location that is frequently praised by guests. It is conveniently situated right off Interstate 95, allowing easy access to downtown Providence and many local attractions such as the Dunkin’ Donuts Center, federal hill and university campuses. The hotel's proximity to a variety of excellent Italian restaurants and shopping malls adds to its appeal. Guests appreciate the clean, walkable area and the convenience of having onsite parking and breakfast.
The breakfast offerings receive mixed reviews. Some guests appreciate the complete breakfast buffet, while others find the pricing steep at $18 per person and question the value and quality. The lack of complimentary breakfast options is also a point of dissatisfaction with some guests resorting to external delivery services.
Room experiences at Hilton Providence are varied. Many guests praise the rooms for being clean and comfortable with modern touches and comfortable beds. Some rooms even provide pleasant views, enhancing the stay. However, issues such as dated features, maintenance needs and cleanliness concerns are also noted. Some guests report finding unwelcomed surprises such as trash or food upon arrival and a lack of basic amenities like refrigerators and microwaves.
Cleanliness feedback is mixed. While the lobby is often highlighted as being clean and the staff is friendly and efficient, some guests encounter issues such as moldy smells, dirty and stained bedding and unclean bathrooms. These inconsistencies suggest that thorough cleaning and maintenance could be improved.
The hotel's staff is generally praised for their friendliness and helpfulness with several exceptional service mentions. However, some guests report experiencing unfriendliness and aloof behavior, indicating inconsistencies in service quality. Overall, most guests encounter a welcoming and supportive staff, which enhances their stay.
Parking at the Hilton Providence also garners mixed reviews. While the convenience of onsite parking is appreciated, the high cost—ranging from $27 to $35 per night—and the tight parking spaces are points of concern for many guests. Some even report being charged for more time than they used.
As for the beds, feedback is varied. Many guests find the beds very comfortable and conducive to a good night’s sleep, whereas others report discomfort due to stiffness, the feeling of coils or scratchy sheets. These mixed experiences suggest that the quality of the beds may vary from room to room.
Overall, Hilton Providence excels in location and staff friendliness but faces challenges in areas such as breakfast offerings, room maintenance and consistency in cleanliness.
This hotel welcomes both dogs and cats of any size for an additional fee. It offers suites with kitchens, which can be beneficial for pet owners needing to prepare special meals. It also has a fitness center.
Neptune, an Ash Hotel is a trendy and centrally-located hotel in the heart of downtown Providence. Guests appreciate the convenient location with easy access to the city's best shopping, dining and entertainment. The hotel's unique design, vintage charm and well-curated decorations create a cozy and lovely atmosphere. The staff are highly praised for being friendly, helpful and accommodating. The hotel is very clean and well-maintained with comfortable beds that provide a great night's sleep. The hotel offers a super cute and funky boutique vibe with adorable quirks that guests absolutely love. The nightlife options around Neptune, an Ash Hotel are a major perk of staying here with two bars located above the hotel and easy walking access to other nightlife options. Overall, Neptune, an Ash Hotel is a fantastic boutique place for a unique Providence experience.
This hotel allows one pet up to 20 lbs, providing food and water bowls. This makes it convenient for pet owners who prefer a more upscale hotel experience. It is connected to the Providence Place Mall.
This historic hotel is pet-friendly and offers a unique lodging experience. It provides a comfortable stay for both guests and their pets. It is located within walking distance of many restaurants and bars.