InfoSummary of reviewsThe Wyndham Garden Ribeirão Preto Convention generally receives high praise from guests, particularly for its excellent location and prime access to local attractions, highways and amenities. The hotel's proximity to shops, restaurants and nightlife, combined with the tranquility of the neighborhood, enhances its attractiveness for both business and leisure travelers.
The hotel's breakfast offering stands out as a major highlight, frequently being described as fantastic, diverse and accommodating to dietary needs including lactose intolerance. Despite minor issues like weekend overcrowding and the need for more gluten-free options, the overall sentiment is very positive with guests enjoying the broad selection and quality of the morning spread.
Dinner experiences are mixed with the rooftop restaurant receiving accolades for its delicious dishes and stunning views. The bar's restaurant is also appreciated for its food and service; however, limited menu options, high prices and operational inconsistencies such as the restaurant being closed on some nights diminish the overall dining satisfaction. Guests also express frustration over the lack of evening room service and limited daytime dining options.
The rooms earn high marks for their spaciousness, modern amenities and comfort. Guests commend the cleanliness, soundproofing and practical design of the rooms, which ensure a restful stay. Some minor issues like occasional musty odors or maintenance lapses do arise, but these are overshadowed by the general comfort and cleanliness.
Reviewers largely appreciate the cleanliness throughout the hotel, highlighting well-maintained rooms and common areas. Though there are sporadic mentions of housekeeping oversights and maintenance issues, the consensus is that the hotel maintains high hygiene standards.
The hotel's staff receives predominantly positive feedback for their friendliness and attentiveness with certain individuals being individually praised for exceptional service. Some critiques exist regarding inconsistent service levels and unresponsive receptionists, but generally, the staff contributes positively to the guest experience.
Wi-Fi quality at the hotel is inconsistent with guests expressing a range of experiences from fast and reliable to weak and unstable connections. This aspect is a mixed bag, reflecting variability in internet service provision.
The gym receives mixed reviews with positive remarks on its presence but substantial criticism for outdated equipment and poor maintenance. It represents an area with significant potential for improvement. Similarly, the pool area, while appreciated for its aesthetics and additional facilities like a bar, suffers from maintenance issues, limited amenities and inconsistent availability.
Parking services receive mixed sentiments. While guests value the convenience of valet services, the additional charges and the perception of outsourced service detract from the overall positive experience.
For families, the hotel is seen as accommodating and friendly, offering useful amenities like cribs and extra bedding. Most family-related feedback is positive, although some transparency regarding extra fees for cribs could improve satisfaction.
Regarding the beds, reviews are mixed but lean positive. Many guests find the beds comfortable and conducive to good sleep, while others note issues with bed sizes and firmness. There is room for enhancement in providing more comfortable mattresses and improved bedding options.
Overall, Wyndham Garden Ribeirão Preto Convention is well-regarded for its prime location, excellent breakfast, comfortable rooms and largely friendly staff, making it a solid choice for visitors despite some areas needing improvement. Show more
InfoSummary of reviewsIntercity Ribeirão Preto frequently earns praise for its strategic location, providing easy access to key city points, shopping centers, restaurants and highways, making it ideal for both business and leisure travelers. Despite its proximity to the Anhanguera Highway, the hotel maintains a quiet and restful environment.
The hotel is commended for its modern and clean facilities, accompanied by a comfortable ambiance in the rooms, which are often described as spacious, well-organized and equipped with modern decor and furniture. Guests appreciated the large, comfortable beds and effective air conditioning, although the quality of linens and pillows occasionally received criticism. Some found the rooms inadequately lit and noted issues like worn-out towels and inconsistent cleanliness.
Breakfast at the hotel is mostly celebrated for its variety and quality with many guests enjoying a wide selection of fruits, cold cuts and baked goods. While well-organized and abundant, peak times can lead to a crowded dining area and limited item replenishment, slightly diminishing the overall experience for some.
Dinner reviews are more mixed with high marks for the tasty and diverse dishes and the attentive service. However, room service has issues with long wait times and occasional item quality discrepancies. The menu could benefit from more variety and better quality ingredients.
Cleanliness is generally a strong point with many guests noting the well-maintained facilities and tidy rooms. However, some reviews pointed out occasional lapses, such as dirty bathrooms and less thorough cleaning, suggesting room for improvement.
Staff at Intercity Ribeirão Preto are frequently highlighted for their politeness, attentiveness and efficiency, greatly enhancing the overall guest experience. Though some reviews mentioned unprepared or indifferent staff members, the majority of guests felt well-cared for.
The hotel's Wi-Fi service received varied feedback. While many found the connection excellent and easy to use, others reported weak or unstable signals, especially in the rooms, which affected activities like watching movies on smart TVs.
The gym is generally well-received, praised for its cleanliness and essential fitness equipment, though some guests wished for more variety. The parking service is efficient, but the extra cost and need for better communication about the fees were common points of contention.
Families find Intercity Ribeirão Preto to be a friendly and accommodating choice with child-friendly amenities and a welcoming atmosphere. Though room sizes are modest, the comfort and family-oriented services make it a good option for those traveling with children.
In conclusion, Intercity Ribeirão Preto excels with its prime location, comfortable rooms, commendable staff and a good breakfast, but could enhance its dining variety, room maintenance and Wi-Fi service for an even better guest experience. Show more
