The Hillcrest Hotel receives a variety of positive reviews, particularly for its strategic location, dining experiences, cleanliness and outstanding staff service. Its prime location near key event venues, Liverpool Airport, restaurants and bars makes it an ideal choice for both business and leisure travelers. Guests appreciate the clean environment, friendly staff and ample free parking.
Breakfast at the hotel garners mixed feedback. Many guests praise the freshly cooked meals, particularly the full English breakfast and the attentive staff. However, there are occasional comments about items being cold or overcooked and cleanliness in the breakfast area.
Dinner at the Hillcrest consistently impresses. Guests frequently commend the well-presented, large portions and excellent quality of the food, which is considered great value for money. The attentive and friendly restaurant staff add to the pleasant dining experience, although booking in advance is recommended due to popular demand.
The rooms at The Hillcrest Hotel are generally described as clean, comfortable and modern with some refurbished rooms receiving special mention for their aesthetics. Guests find the rooms spacious and quiet, though a few note that some rooms could use updating and occasionally encounter issues with temperature control or bed comfort.
Cleanliness is a notable strength of this hotel with many reviews highlighting the spotless rooms and modern decor. Some isolated incidents of less-than-perfect cleanliness were mentioned, but these do not significantly detract from the overall positive sentiment.
The Hillcrest Hotel’s staff is repeatedly praised for their friendliness and helpful nature. Guests appreciate the warm, welcoming atmosphere provided by the team, which greatly enhances their overall experience.
The comfort of the beds receives mixed reviews. Some guests find the beds very comfortable, while others mention issues with worn-out mattresses and noisy springs, suggesting that some upgrades could improve consistency across all rooms.
In summary, The Hillcrest Hotel’s key strengths are its convenient location, high-quality dining, cleanliness and exceptional staff service. While there are minor areas for improvement, the overall guest experience remains highly positive.
RainHill Hall Hotel is a stunning period property set in beautiful woodland grounds that make you feel like you're out in the countryside, yet conveniently located just 25 minutes from Liverpool. The hotel's location has been perfect for many guests, who found it ideally situated for visiting family, attending local weddings or events, or accessing the nearby hospital. While some guests found it like a maze trying to find their room, the beautiful surroundings and plenty of parking make it a great spot for those with cars. Guests have reported mixed experiences with breakfast, dinner, rooms and Wi-Fi, but have generally been impressed with the cleanliness of the hotel and exceptional staff team. The hotel also offers spa facilities including treatment rooms, a sauna and a relaxing spa bath, but guests have reported mixed experiences. Overall, RainHill Hall Hotel is recommended for a peaceful getaway with beautiful surroundings.
The Everglades Hotel Widnes is nestled in the serene English countryside, offering an excellent location that is easily accessible from major motorways and local attractions, making it a convenient option for travelers heading to Liverpool, Manchester or nearby sites like Chester Zoo. The large car park and ample parking spaces simplify the experience for those traveling by car.
Guests generally praise the breakfast experience for its quality and variety with options ranging from cooked to buffet items, though occasional inconsistencies and service delays were noted. Dinner also receives commendations for its well-prepared food and pleasant ambiance, despite a sometimes restricted menu and occasional basic presentations.
The hotel rooms are spacious and comfortable, though some guests noted a need for refurbishment and faced issues with dated décor and inconsistent cleanliness. While many guests found the rooms clean, others reported instances of maintenance issues and the presence of musty smells.
One of the hotel's standout features is its exceptional staff, who are frequently commended for their friendliness, efficiency and professionalism across various areas including reception, housekeeping and dining services. Their accommodating nature significantly enhances the guest experience.
Wi-Fi connectivity at the hotel is somewhat unreliable with varying degrees of success depending on the time and location within the hotel. On the other hand, parking is highly convenient with a large, free car park offering ample spaces.
The hotel is also praised for its family-friendly environment and suitable facilities for family trips and pets, featuring adequate family rooms and a reasonable dog policy.
While the beds receive mixed reviews with some guests finding them comfortable and others noting issues with firmness and bedding condition, the overall room comfort and cleanliness are generally well-received. The hotel maintains good essential amenities aligning with its three-star rating, although some guests feel there is room for improvement in value for money.
Overall, Everglades Hotel Widnes is appreciated for its tranquil location, friendly staff and family-friendly amenities, making it a solid choice for various types of travelers, though certain areas like room décor and Wi-Fi could benefit from enhancements.
The Eccleston Hotel, part of the BW Signature Collection, is widely praised by guests for several standout features that contribute to a highly enjoyable stay. Conveniently located within walking distance of the town center and well-connected to local bus routes, the hotel is ideal for exploring the area, including easy access to Liverpool. Ample parking and a quiet atmosphere, despite street proximity, add to its appeal. Highlights of the stay include excellent food quality, friendly and accommodating staff and comfortable, well-furnished rooms, making this hotel a frequent choice for returning visitors.
Breakfast at the hotel is highly regarded with guests appreciating the delightful variety and quality. The English breakfast receives frequent accolades, notably for dishes like eggs benedict and black pudding. The well-prepared, delicious and well-presented meals with generous portions served until late morning, make for a relaxed start to the day. The positive atmosphere and friendly staff further enhance the breakfast experience.
Dinner experiences at the hotel are also positively reviewed. Guests commend the high-quality food, varied menu and pleasant dining atmosphere. The staff's excellent service and the enjoyable pub downstairs contribute to making dinner a satisfying part of the stay. Despite a few mentions of inconsistency in dish quality, most guests have a consistently positive dining experience.
Rooms at The Eccleston Hotel impress with their spaciousness, cleanliness and modern decor. They are often described as huge, luxurious and comfortable, featuring well-furnished and beautifully decorated interiors. Guests frequently highlight the comfort of the beds and the spotless cleanliness of the rooms. While minor issues were occasionally noted, such as overly warm rooms or the need for deeper cleaning, the overall sentiment is overwhelmingly positive.
Cleanliness is a strong point for the hotel with guests commonly appreciating the clean, spacious and well-maintained rooms and public areas. Friendly and helpful staff further elevate the guest experience, contributing to the hotel's welcoming atmosphere. Isolated issues, such as odd smells or malfunctioning showers, were rarely mentioned and do not detract significantly from the hotel's overall high standards.
The staff at The Eccleston Hotel are consistently commended for their friendliness, helpfulness and professionalism. Special mentions of staff members going the extra mile are common and despite occasional short-staffing, the team efficiently ensures a memorable stay for guests. This commitment to excellent service is evident across the reception, bar and restaurant areas.
The hotel's Wi-Fi generally meets guests' needs with good connectivity in public areas and ample parking available. However, some guests experienced weak signals and dropouts in their rooms. Parking facilities receive positive feedback for the convenience and availability of free on-site spaces, adding to the hotel's attractiveness.
Lastly, the beds at The Eccleston Hotel are frequently highlighted for their comfort and size, contributing to guests' restful and comfortable sleep experiences. Beautiful room decor and delicious breakfasts complement the overall comfort and satisfaction during the stay.
Summarily, The Eccleston Hotel offers an excellent blend of strategic location, superb food, friendly staff, comfortable rooms and convenient features, making it a highly regarded choice for travelers.
Mercure St Helens is a modern and clean hotel with a great location, making it a popular choice for guests. The breakfast experience is hit or miss, but the breakfast staff receive consistently positive reviews. The dining experience is also mixed with some guests praising the food and service, while others have had negative experiences. The rooms are comfortable and nicely decorated with some minor issues reported. The staff are friendly and accommodating, although there were a few negative comments regarding unhelpful staff. The pool and gym facilities are great, although some guests had minor issues with the steam room and jacuzzi. The beds receive high praise from guests with most finding them comfortable and clean. Overall, Mercure St Helens is a lovely, warm and friendly hotel with a tasty breakfast and a great location.
The hotel is located at the John Lennon airport and provides ideal facilities to host your business events, meetings and incentives. It offers a wide range of fitness and wellness facilities, allowing you to keep up your workout routine.
Summary of reviews
The Crowne Plaza Liverpool - John Lennon Airport by IHG, is a great choice for travelers looking for a convenient and picturesque location with easy access to the airport and city center. While the breakfast received mixed reviews, the hotel offers lovely and clean rooms with comfortable beds, although some guests experienced issues with certain facilities. The cleanliness of the hotel also received mixed opinions, but the staff was praised for being friendly, accommodating and helpful. The on-site parking is easy and convenient and the hotel offers spa facilities. Overall, the hotel offers a relaxing airport hotel stay with good parking facilities and a magical ambiance that makes guests want to come back again and again.