4-Star HotelSummary of reviews related to the '4 Star' categoryNovotel Cusco receives mixed feedback regarding its four-star rating, facilities and services. While some guests praise the perfect cleanliness and overall great property, others feel that certain aspects, such as the main hall, reflect its intended category. However, critical reviews point out missing items in the bathrooms and argue that the hotel does not consistently align with four-star service standards or expectations. Comparisons are drawn with higher-rated properties with some guests noting the service quality matches or exceeds that of five-star hotels. Nonetheless, there are mentions that the rooms are too basic, falling short of the four-star benchmark. Opinions on value for money suggest that guests might find better options outside of big brand hotels for the price.
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