22Land Residence Hotel & Spa Hanoi receives largely positive reviews from guests, with commendations across several aspects of their stay. The hotel is conveniently located for those who prefer a quieter atmosphere while still being within reasonable distance to key attractions like Hanoi’s Old Quarter and the airport. The setting offers tranquility, although some guests noted it is not ideal for walking to dining or entertainment venues, and there can be occasional noise due to proximity to a major junction.
Guests frequently praise the hotel's breakfast offerings, citing a rich and varied buffet that caters to both local and international palates. Although some critiques point to issues with empty plates or the presence of ants, on the whole, the breakfast is appreciated for its diversity and deliciousness, often described as among the best in Hanoi.
The rooms are a highlight, consistently described as spacious, comfortable, and modern, with new, stylish furniture. The cleanliness of the rooms and amenities such as air conditioning and a mini bar contribute to a satisfying stay. A few guests mentioned issues with room lighting due to lack of windows and occasional noise, but these are minor concerns in predominantly positive reviews.
Cleanliness is generally regarded as a strong point, with particular note made of the clean dining areas, bathrooms, and linens. While there are isolated reports of overlooked areas, such as dust or mold, overall hygiene standards are satisfactory.
The staff at 22Land Residence Hotel & Spa Hanoi earn high praise for their professionalism and friendliness. With their effective communication skills, especially in English, and their willingness to exceed guest expectations, the staff significantly enhances the welcoming atmosphere of the hotel.
The rooftop pool receives favorable remarks for its cleanliness and remarkable views, providing guests a pleasant spot to unwind. Some suggest improvements could be made with more loungers and a better bar service, but these do not overshadow the positive impact of the pool and other amenities like the sauna and gym, which are valued additions to the hotel experience.
Collectively, 22Land Residence Hotel & Spa Hanoi is recognized for its good value, providing a comfortable, well-serviced stay at a reasonable price, appealing particularly to budget-conscious travelers seeking both tranquility and accessibility.