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Summary of reviewsClarion Pointe Sylva near Cherokee Area enjoys a favorable reputation among guests, highlighted by its prime location in the scenic surroundings of Sylva. Its proximity to Western Carolina University and easy access to local attractions such as the Casino, Bryson City, and Maggie Valley make it a convenient choice for visitors. Despite mixed feedback on breakfast variety, many guests find it satisfactory with a range of offerings like waffles and biscuits and commend the attentive staff. The rooms receive positive feedback for their cleanliness, updates, and comfort, with special praise for the beds and pillows ensuring a restful stay.
Cleanliness is a standout feature, with guests applauding the pristine condition of the rooms and facilities, supported by the friendly staff enhancing the overall experience. The staff is routinely noted for their exceptional service, friendliness, and accommodating nature, contributing to the hotel's welcoming atmosphere. Positive reviews highlight individuals such as Amber and Teresa for their outstanding service.
The hotel successfully balances affordability and quality, often exceeding guests' expectations for a two-star establishment, making it a great choice for budget-conscious travelers. Its recent renovations and fresh appearance add to its appeal for weekend getaways. Additionally, the hotel's dog-friendly policy caters to guests with pets, offering a serene setting and warm hospitality, despite some mixed reviews regarding the pet fee.
Overall, Clarion Pointe Sylva near Cherokee Area consistently delivers a relaxing and value-driven lodging experience, marked by clean, comfortable accommodations and a hospitable environment. Show more
Read review summaries for all categories
Categories
Business Hotel
Clarion hotels commonly offer business centers and meeting spaces.
Accessible Hotel
This hotel is newly renovated and offers accessible amenities. It is located near the Blue Ridge Parkway and downtown Sylva & Dillsboro.
3-Star Hotel
The hotel is conveniently located near the Cherokee area. The hotel provides a comfortable stay and is known for its value.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor pool. It's suitable for guests looking to enjoy a swim during the warmer months.
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Room Types
Queen Room with Two Queen BedsThis room features a cable TV, work desk, and coffee-making facilities.
Queen Room - Disability AccessThis accessible room features a work desk, cable TV and coffee-making facilities.
King Room - Non-SmokingThis room features a king bed as well as a cable TV, a work desk and coffee-making facilities.
Guest Reviews
7.9
Good
Location
Nestled amid the stunning beauty of Sylva, Clarion Pointe boasts a prime location that visitors consistently praise. Its proximity to Western Carolina University makes it an ideal choice for those attending events or visiting the campus. The hotel offers easy access from the highway and is conveniently close to local attractions, including the Casino, Bryson City, Dillsboro, and the picturesque Maggie Valley. Guests appreciate the peaceful surroundings, with the hotel set apart from bustling businesses, ensuring a tranquil stay free from traffic noise. This location is perfect for hiking enthusiasts or anyone looking to explore the mountain areas. Additionally, a short drive brings numerous dining options and shopping opportunities, adding to its convenience. With clean, modern accommodations and friendly staff, Clarion Pointe provides a welcoming retreat that aligns with its excellent location.
Breakfast
The breakfast experience at Clarion Pointe Sylva near Cherokee Area receives mixed reviews but leans toward the positive. While some guests found the selection limited and noted occasional shortages of items like eggs and coffee, many appreciated the variety available, including options such as waffles, biscuits with gravy, muffins, yogurt, and cereals. The breakfast was described as simple but satisfactory, with the added benefit of friendly and attentive staff replenishing items when needed. Overall, the breakfast is described as good to excellent by several guests, with some highlights including both warm and cold offerings, though there is room for improvement in variety and speed of service during busier periods.
Rooms
Clarion Pointe Sylva near Cherokee Area receives an abundance of positive reviews from guests, particularly concerning its rooms. The majority of visitors highlight the cleanliness and recent updates, ensuring a pristine, fresh environment throughout their stay. The rooms consistently match expectations set by online photos, adding a layer of trustworthiness to the hotel’s presentation. Guests appreciate the comfort provided by the spacious rooms and find the beds notably comfortable, often praising the softness and quality of the bedding. Several reviews mention the bathrooms as modern and satisfactory despite the hotel’s older exterior, which maintains a tidy appearance. Visitors repeatedly emphasize the friendliness of the staff, complementing the clean and well-maintained facilities. Despite minor issues such as insulation concerns and sporadic air conditioning challenges, the overall consensus is that Clarion Pointe Sylva delivers a reliable and relaxing lodging experience with clean, updated, and comfortable accommodations.
Beds
The beds at Clarion Pointe Sylva near the Cherokee Area receive high praise for their exceptional comfort. Guests frequently highlight the beds as being comfortable, with soft pillows that contribute to a restful night's sleep. Many reviewers describe the beds as super comfortable, and some even express a reluctance to leave them due to their coziness. Several mentions emphasize the cleanliness of the beds, further enhancing the overall comfort of a stay at this hotel. While a couple of guests noted the softness of the beds was not to their preference, the general consensus is overwhelmingly positive, with many finding the beds to be a standout feature of their stay. The combination of queen-sized beds, soft blankets, and perfect pillows ensures a relaxing and enjoyable experience for those visiting the hotel.
Cleanliness
Clarion Pointe Sylva near Cherokee Area receives commendations for its cleanliness and comfort. Guests repeatedly highlight that both the rooms and facilities are kept in pristine condition, contributing to a pleasant stay. The hotel, while mature, boasts recently updated and clean rooms that are also described as comfortable and well-equipped with good beds and pillows. The bathrooms, in particular, stand out for their exceptional cleanliness. Visitors not only appreciate the spotless environments but also commend the friendly and welcoming staff who enhance the overall experience. With quiet surroundings and a convenient location, the hotel provides a relaxing retreat. Despite isolated reports of odor issues in some rooms, the majority of reviews focus on the spotless conditions and attentive service, making Clarion Pointe Sylva a reliable choice for travelers prioritizing cleanliness and comfort.
Staff
The guest reviews for Clarion Pointe Sylva near Cherokee Area overwhelmingly highlight the exceptional service provided by the hotel's staff. The team is frequently described as great, accommodating, and consistently friendly. Many guests specifically mention the warm and welcoming nature of the employees, noting that the staff is not only friendly but also genuinely interested in the guests. The service extends beyond simple courtesy, with several guests emphasizing the supportive and helpful attitude of both the front desk personnel and housekeeping staff.
Additionally, the manager receives high praise for their super helpful nature and commitment to making each stay enjoyable. Individually named employees, such as Amber and Teresa, stand out for their exceptional service, contributing to positive guest experiences. The staff's politeness, efficiency, and willingness to go above and beyond to assist guests are recurrent themes, making the overall service one of the key highlights of staying at this hotel.
3 Star
Clarion Pointe Sylva near Cherokee Area has garnered positive feedback from guests, especially for those with realistic expectations of a two-star hotel. Many visitors found the hotel to be a pleasant surprise, as it often surpassed their initial expectations with its offerings and service. Situated as a great choice for budget-conscious travelers, the hotel delivers excellent value with a notable emphasis on high standards and convenience.
Recent renovations have clearly paid off, as the property appears fresh and well-maintained, inviting guests with its newly remodeled charm. Guests have commented positively on various facets of their experience, including the condition of the accommodations, the quality of the breakfast, and overall service, which consistently contributed to a satisfactory stay. Clarion Pointe Sylva stands out as a solid option for a quick weekend getaway, balancing cost-efficiency with a touch of refinement that enhances the overall experience.
Dog Friendly
The Clarion Pointe Sylva near Cherokee Area is notably welcoming to those traveling with pets, offering a highly dog-friendly environment. Guests appreciate the accommodating nature of the hotel, highlighting that bringing their furry friends along is always a plus. The staff are often mentioned for their kindness and helpfulness towards guests and their pets, which enhances the overall experience. A fee of $30 per night applies for small dogs, though some visitors have mixed feelings about this charge. Despite this, the hotel's quiet and serene setting is a favored aspect, permitting both guests and their pets to enjoy a peaceful stay. With amenities tailored for those traveling with dogs, one guest expressed how their boxer had a pleasant experience, reinforcing the hotel's reputation as a pet-friendly choice in the area.
Yes, Clarion Pointe Sylva near Cherokee Area has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Clarion Pointe Sylva near Cherokee Area.
Yes, Clarion Pointe Sylva near Cherokee Area welcomes dogs.
No, parking facilities aren't available at Clarion Pointe Sylva near Cherokee Area.
No, Clarion Pointe Sylva near Cherokee Area doesn't have a gym.