4-Star HotelThe Mercure Poitiers Site du Futuroscope is a 4-star hotel boasting a prime location near Futuroscope, offering 24-hour reception and wake-up service. It provides comfortable accommodations and is conveniently situated for visiting the Futuroscope theme park.
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Summary of reviews related to the '4 Star' categoryMercure Poitiers Site du Futuroscope appears to fall short of the expectations typically associated with a four-star hotel, according to guest reviews. While its affiliation with the Mercure brand raises expectations, many guests feel that the hotel does not meet these standards. The facilities are described as outdated, with specific complaints about old hard beds, dirty carpeting, and issues with bathroom leaks. The bar area, reception, and game corner are noted to be quite small for a hotel of this rating.
Service-wise, there is a noticeable absence of professional polish, such as staff uniforms, which some guests believe would elevate the experience. Breakfast offerings have been critiqued for their limited variety and do not meet four-star expectations in quality, especially considering the cost. Furthermore, while the establishment provides proactive communication regarding the nearby Futuroscope's closure, other service aspects are noted as lacking, especially when compared to other Mercure hotels.
Overall, while the hotel charges prices typical of a four-star establishment, guests repeatedly express disappointment in the value provided, suggesting that it does not deliver on the promised four-star experience.
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