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Summary of reviewsComfort Hotel Lens - Noyelles Godault presents a practical and convenient option for travelers, especially those in transit or on a layover. Its prime location near major highways and public transport, along with a nearby shopping center, ensures ease of access and plenty of dining and shopping options. The hotel offers a quiet setting despite its proximity to major roads.
Guests are highly appreciative of the hotel's breakfast, which is often described as hearty, plentiful and better than typical French standards, contributing positively to the stay. The restaurant also earns praise for its delicious cuisine, quality meals and reasonable prices with friendly staff enhancing the dining experience.
The rooms, while spacious and functional, come with mixed reviews. Positive aspects include the cleanliness, comfortable beds and practical amenities like USB ports. However, issues such as outdated decor, maintenance problems and noticeable odors detract from the overall experience. Noise from the highway and train tracks also poses a concern for some guests.
Cleanliness reviews vary with many noting well-maintained rooms and fresh linens, while others report issues such as dirty bathrooms and mold. The staff receives unanimous praise for their friendliness, professionalism and attentiveness, significantly elevating the guest experience.
Wi-Fi experiences are mixed with some guests finding it satisfactory and others facing connectivity issues. Parking facilities are well-regarded, offering ample, secure spaces free of charge and accommodating even larger vehicles.
The beds receive mixed feedback with many guests appreciating their comfort, while others note issues like hard or sagging mattresses. Despite some concerns, they are generally found sufficient for a night's rest.
The hotel's three-star rating and the actual comfort level of the facilities are debated with some finding the accommodations basic yet adequate, especially given the friendly service. Accessibility is excellent in terms of location but lacking in areas such as elevator access and facilities for guests with disabilities.
Finally, the hotel is noted for its pet-friendly policies, allowing pets without extra fees and ensuring a comfortable stay for guests traveling with their furry companions. Overall, Comfort Hotel Lens - Noyelles Godault is a functional and accessible choice for short stays with standout service from the staff and convenient amenities enhancing the overall experience.
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