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Summary of reviewsThe Copenhagen Airport Hotel, located in the charming town of Dragør, consistently earns high praise for its picturesque setting and scenic views of the harbor and Øresund Bridge. Its proximity to the airport makes it an ideal spot for layovers and early flights, while the quiet and quaint surroundings, characterized by cobbled streets and historic houses, add to the hotel's appeal. Guests appreciate the convenient access to local amenities, including restaurants, cafes and bus services to Copenhagen city center, all within a tranquil village atmosphere.
Breakfast at the hotel has garnered mixed reviews with many guests finding the buffet tasty, well-stocked and enhanced by the friendly and helpful morning staff. Compliments include the breakfast being one of the best ever had by some with a pleasant environment contributing to an enjoyable start to the day. However, there are notable criticisms about the limited variety and occasional minimalist presentation of the meal, such as prepackaged items delivered in a bag to rooms, which detract from the overall experience.
Guest feedback on the rooms highlights a blend of comfort and practicality with many describing them as clean and cozy, often enjoying pleasant sea views. However, the hotel shows signs of age with several rooms needing renovation and featuring outdated decor and worn-out furniture. Issues such as dampness, small bathroom spaces and other minor maintenance problems are noted, although the convenient location near the airport remains a significant draw.
Cleanliness at the hotel has received varied feedback with some guests satisfied with clean and comfortable rooms, while others reported issues like dirty carpets, stained floors and unpleasant odors. The inconsistent cleaning standards indicate a need for improvement in maintenance and housekeeping.
The staff at Copenhagen Airport Hotel are frequently commended for their friendliness, helpfulness and welcoming attitude. Guests appreciate the attentive service and the staff's efforts to assist with local recommendations and other needs, making the staff a standout feature of the hotel despite occasional language barriers and minor issues with availability.
Opinions on the comfort of the beds are mixed; while many found them clean and comfortable, others noted issues with worn-out mattresses and uncomfortable bed arrangements, indicating a need for updates in this area.
As a three-star hotel, Copenhagen Airport Hotel has its charm, but it is acknowledged to be quite worn down and in need of the major renovations that are set to take place soon. While some guests find the hotel to meet the standard expected for its rating, others believe it falls short due to maintenance and cleanliness issues. The closure of the on-site restaurant further affects the overall experience, though the forthcoming renovations promise to address current shortcomings and potentially elevate its appeal.
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